BlackBerry smartphones I have loaded the Desktop Software 4.5 on my computer - not able to load on the BB 8310

Hello:

I went on the Blackberry site and loaded the carrier ATT page software, Desktop software, it's on my computer, but when I plug my BB I can still see the white screen with JVM 513 error and the Director of office gives me again - no request is available.  How can I get the software to reload on my BB 8310.

Please help, I don't want another phone, I like this one.

Thank you

Ladylaresa67

Can be accessed through this site

http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

Tags: BlackBerry Smartphones

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