BlackBerry Smartphones IMAP emails disappear

Similar Questions

• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones, sending emails

  Whay can't send emails but I got it from a personal account? I have a BB ID. email come to my area main message and not in the e-mail folder, I put in place.

  Bob

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• BlackBerry Smartphones no email on Curve 8530

  I stopped getting emails on my 8530 and after a complete restoration, I started to get emails for only one email addresses, but not the other two I use. Because I did a full restore, I'm not sure what I can do. Any suggestions?

  Reconciliation is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Please check carefully that in the e-mail Setup Wizard, you have successfully activated the selections necessary to activate the features available:

  • KB11830 How to activate the options of reconciliation of wireless email for deletion of e-mail messages on the BlackBerry Smartphone

  Good luck!.

• BlackBerry Smartphones HTML Email 'Automatically download Images' does not work

  I use the BIS service with 4 separate emails, (paid 1, 2 free on the web and 1 BB email) using a Blackberry Storm 9530 with Verizon Wireless service...

  I have this setting enabled for all of my emails, to automatically download images and display in HTML... but no email no. Everyone I get I have to manually, select options and upload pictures! How can I fix this?

  Hello!

  See this KB:

  • KB15254 How to configure HTML email support on the BlackBerry smartphone email

  It sounds like you already have the correct settings. But, at the bottom of this KB is a statement about the external link images... If the image is linked to the outside rather that integrated, you will still need to manually get the image.

  See you soon!

• BlackBerry smartphones compose emails

  So I've always had my Gmail account set up on my phone, but for some reason, when I go to answer an email or compose a new, I get a message that says "no e-mail service not configured. You will be redirected to the Setup Assistant to configure your e-mail account. "So I click 'ok', and then he said: 'no message service not configured. You will be able to save the draft. "I clearly have my account set up because I get these emails on my phone and my e-mail address is listed under my email accounts, so I have no idea what is wrong. I even re-entered my password, but that didn't seem to do anything. I would like to know if anyone has any ideas - thanks!

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.

• BlackBerry Smartphones read emails on Blackberry are not marked as read in GMail

  Hi all

  I just upgraded to the 9650 the 8530 and after serious problems finally got so that I could read my emails.

  The problem I have now is that on one of my gmail accounts does not seem to recognize when I read an email via my blackberry. Previously on my 8530 (and before that, the 8330), seconds after that I read an email on my blackberry, it'll show such as read on the gmail website.

  Either way, I don't have this problem with my second g-mail account.

  Thank you in advance for your help!

  BIS has been receiving a lot of updates for GMail... even a plugin on the BB which is supposed to improve the functionality even further. Unfortunately, I chose to use GMail for my BB, so I don't have direct experience with integrated BIS GMail how would work. But, I would say that, like all things financial, past not a good indicator of what it now takes performance would give any changes that have been for GMail via BIS. ;-)

  It is quite possible that we use 'old BIS' and the other is using 'new BIS' - withdrawal and return duct BIS is required to receive the new "ENCORE" features. But I worry about who's who in your case - and I fear even that I recently saw so many problems with that (and Yahoo as well). If you're brave, you can remove both of the BIS (and, indeed, all the others you have here) and then wait a while... for more simplicity, I say an hour. Then re - integrate them both and see what happens... at least, in this way, they both would be on the latest version of BIS and the functionality would be the same thing (with, of course, the risk being that neither works the way you want!).

  You can consult this KB in case he has something useful:

  • KB18405 Google mail upgraded to BlackBerry Smartphones

  Good luck!

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• BlackBerry smartphones delete email problem

  Dear all,

  my boss know question email deleted on microsoft O365. When we deleted, email disappeared, but e-mail appear again in the Inbox. and we have deleted again dismiss course e-mail in the Inbox.

  why we deleted 2 times email email disappear really deleted from the Inbox. can someone counsel for that matter.

  Hello
  I had almost the same experience, but the deleted mail did not reappear in the Inbox, but in the hub.
  Then I stopped the synchronization of deleted file and the problem was gone. But deleted on Priv items do not go in the folder deleted on the server then. Accidentally deleted messages cannot be recovered.

  Concerning

  Chris

• BlackBerry smartphones work email Acct

  having problems creating my work with Blackberry Enterprise Server email; Model BB 8530.  followed all the steps, enter working e-mail and password, display shows 'communicate with the server"and never goes beyond this point.  My work email receive an email from BB on execution of data between BB and job server.

  After waiting a few minutes, I get an error msg that says: the blackberry enterprise server server did not respond to your activation request.  an error has occurred.

  any suggestions?  Thank you, Steve

  If your carrier doesn't support BES so there is no way around it

• BlackBerry Smartphones SHOWING EMAIL you READ

  I submit my office email to my blackberry, but when I read it on my blackberry I want to show him as read on both email address. is this possible?

  Hi and welcome to the Forums!

  Reconciliation between your BB and your mail server is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Reconciliation between your mail server and your other e-mail clients will be governed by whatever their capabilities.

  Good luck!

• BlackBerry smartphone options icon disappeared

  The options icon (IE spaner) on my blackberry curve 8520 has disappeared from the ideas how to get it back?

  You can't remove this icon.

  1. on your home screen, press Menu > SHOW ALL, so that ALL DISPLAY is checked.
  2. look in EVERY folder on your device... Applications, instant messaging, downloads, and
  If you don't see it still, look at the Options > advanced > Applications. Do you not see it listed there?

• BlackBerry Smartphones IMAP such as email

  Hello

  I've recently switched to BlackBerry.  I am currently using a BlackBerry Curve 8330.  I would like the possibility that once the messages are marked as read on my computer, or on the BlackBerry, they are marked as read on both devices.

  Thank you

  CL

  That's how BIS reconciliation works:

  http://www.BlackBerry.com/BTSC/KB05133