BlackBerry Smartphones Messenger issue restore: restores information whenever my wife I download Messenger again.

Similar Questions

• BlackBerry Smartphones Can I restore information saved to my Curve 8320 to Bold 9650?

  I just got my phone 2 hours ago. I'm waiting for the new carrier make changes to transfer my current number to the new. My old phone died and I back to the top of files stored on my work computer. I am able to reset the calendar information, secure password, tasks and notes to the "BOLD" with no problems?

  I restored back up the file in Desktop Manager. He loaded all my contacts, passwords, tasks, notes and many other things. Because the file was 5 months old, I know that there are a few new contacts, passwords and calendar enteries on the old phone. I hope to be able to make a backup of all data, unless you are suggesting that I only choose those I'm really looking for.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry smartphone how to restore factory settings

  Hi all

  IM selling my BB Torch 9800 at my friend and need to restore the phone to factory settings!

  How can I do this?

  Cheers, savvy9000

  Hi sawy9000

  Welcome to the BlackBerry Support Community Forums

  Look at this Article on the measures to be taken before the sale and purchase of our BlackBerry Smartphone.

  KB05099 Steps to take before selling or after the purchase of a smartphone BlackBerry opportunity. 

   

  I hope this will help.

  Prince

  _____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphone messaging issue curve 9320

  Hi all!

  the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

  When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

  What I've tried so far:

  -Turning device and turn it on again

  -removal and setting up my email account once again

  -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

  Any help or advice is much appreciated

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

  Good luck!

• BlackBerry Smartphones Messenger contacts list resets

  I have problems after I updated to OS 4.5.  I have the AT & T 8310 and downloaded the update directly from Blackberry, not the AT & T site.  Whenever I go out the battery and I go to messenger he always tells me that I spent with a new device, I would like to update everyone on my new pin code (which isn't new).  If I didn't, then all my contacts will be deleted. The first time I did it I was stuck on a contact in the waiting, and again, it got rid of all contact that I didn't have before a conversation with.  So I took out the battery and went through the entire process again except says no to update the contacts.  Well I have no contacts now and don't really want to keep for me to add again every time I have to reset the phone or remove the media card upsets.  Someone else has experienced this or knows what to do?  Thank you in advance for any help you can provide.

  Mike

  Hello

  There were these issues over the past two months, but I do not remember how committed people.
  If I were you, when that happens, I write the BBm contacts somewhere and then remove them one at a time.
  Use the Office Manager and in the advanced options, wipe the database of BlackBerry Messenger.

  then the fire to the top of the unit and add them one at a time ("one more time", Daft Punk). It should do the trick and solve your problem

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• BlackBerry smartphones, wiping my curve clean information, making it

  I need someone to go step by step on how to erase all the information I put in or downloaded because he'll come back, he will not keep a good signal. Thank you

  Hey there,

  Go to Options

  Security options

  General

  Touch menu (to the left of the trackball)

  Computer Pocket wipe

  Follow the instructions you see... as to enter 'blackberry to continue. "

  I hope this helps...

• BlackBerry smartphone how to restore a backup of Q10 on a Bold 9900

  Sorry, didn't like the Q10.   She was 2 months old and abandoned.  How to transfer all my contact information. the Q10 for the bold 9900?  Both phones run on different fund managers.  I have a PC and have the link and the blackberry Desktop Manager software.

  Sheldon is correct, you cannot restore a backup of Q10 to a 9900...

  However, if you are looking for just your contacts, installed the third-party application part Intouch Contacts of AppWorld on both devices. Backup your contacts to InTouch on your Q10, then restore this file to your 9900 by logging in on the same account in InTouch

• BlackBerry smartphone how to restore the default version device software?

  Hi, I just update my software for device to BlackBerry Handheld Software v4.6.0.477 (EastAsia) BBB that OPTUS. But its totally different with the default version. I can't use Internet via Blackberry web browser using hotspot. It think there should be a lot of wifi and the application of 'download' and 'Instant Messaging' folder are lost! with the default version, when the first time I turn on the handset, there's MSN Messenger, Facebook, Myspace... etc in the folder "Download". Also I can't put more, my "Enterprise activation" required e-mail account, but I just that at the first time I've set up the handset, can I set up mail account everything I love. I'm not a business user. Anyone know how to restore the default device software version? If I can't restore back, anyone knows what version of the device software is better?  or how to fix this?

  BTW: I got my BBB a year ago. This is the first time I try to update the device software.

  Thank you very much!!

  BIS = BlackBerry Internet Service. Here is the OPTUS BIS site

  https://bis.AP.BlackBerry.com/HTML?brand=Optus

  See if you are able to connect to it and try what I suggested. What version of the software do you have on the camera before? You could try downgrading to this version. Different carriers have different versions of the OS, so I can't say what that yours was before the update.

• BlackBerry Smartphones MMS issues (AT & T) using Messenger

  When I try to send MMS to my PRIVATE messages I get not "sent. key to try again".  When someone sends me a MMS then I get on my PRIVATE "could not download size 32,00 KB, expiry mm/dd. Touch to download.  I touch to download and get "not found message.

  Have installed all the latest updates for the PRIV and Messenger.  Bought the PRIV to shop.blackberry so it is unlocked.  Have talked several times again both ATT and Blackberry, but no solution.  Text messaging, web access and calls all work fine.

  Either way, I can send photos and other MMS using WhatsApp, but want to use Messenger.  Not had this problem with my old Z10.

  Thank you very much for your suggestions.

  Two options

  You can go the menu test

  -Go to your application of composition of phone and enter * #* #4636 #* #* and the Test menu will come

  -Access phone information

  -Scroll to the bottom for "SMSC: _.  It is prob empty, click Refresh and it will fill.

  This only temporarily fixed it for me.  I ended up installing Textra and had no more problems with the MMS.

• BlackBerry smartphones help me restore my list of Contact BBM BB 8520 (curve 2)

  Hi, just the recent I sync my Blackberry to my contact yahoomail account, since then have not seen my list of Contact of BB; its asking me to restore it through 3 options: pls, guide me now I need your leader perfect & sincere, I don't want to lose these contacts. The options are
  1: restore by using the e-mail
  2: restore using a backup of the device file
  3: restore by using a backup file of media card
  But pls I did nothing as back up front, pls, what can I do? I need your quick practical tips. Thank you very much

  What is your list of contacts for BBM?  If you have registered your email with BBM on a prior device, then using your address e-mail should bring back your contacts.  If you made a backup on your press card or device of BBM, then you can use this method.  If this isn't the case, then you must restore from a previous backup made with the Software Desktop BBM.  If you don't have those, then you can be out of luck.

  The latest versions of BBM surveys use BBID to backup contacts and it is all automatic.  Make sure that the device has the latest version of installed BBM.

• BlackBerry Smartphones backup and restore

  I have a defective BB 8820 and told me I could save my current phone and all settings, downloads, the book addresses, apps, etc. for my laptop. So when I get my new BB 8820, I can restore from my laptop again phone and everything will be as if it were on my current BB. Firstly is there guidance on how to backup and restore, then somewhere? All the world did this with success? Can someone help me or enlighten us on how it really works and if it really works? Do I need to have the BB software I got with my BB on my laptop to work of this procedure? ATT support gave me a web address and told me that it was very simple. I wonder a little. Technical support told me that she was surprised that I did not this backup process on a regular basis, in case I lose my phone or something. Well, I've only had my BB for 3 months and was not sure to save or how. I'd appreciate any help you can give me thank you in advance for your time and your help. If you want to send me a direct email, you can use [email protected] - Thank you

  Here you go: Yes, you need to install BlackBerry desktop manager on your PC for backup of your device.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12487&sliceId=SAL_Pub...

• Is blackBerry smartphones possible to restore a photograph?

  I tried to rename a picture and it seems that in the process I have deleted inadverdantly. I can't find anywhere in my phone. Is it possible to restore a photograph and to recover?

  Sorry... deleted is deleted, the BlackBerry. Deletion will give you a prompt to confirm. Did you do that?

  You're not even sure, it will be deleted? Check the Media icon > Menu > explore and look around.

• BlackBerry smartphone how to restore deleted Contacts from Blackberry and Memopad app?

  Hi all

  I have a 4.7 phone smart Blackberry storm with me. By mistake I do a right-click and delete native Contacts and Memopad applcations of the device. Can I know how to install the built-in apps switch on the device? If I restore using a procedure, my device should be locked again?

  Thank you.

  I solved it by reinstalling the operating system.