BlackBerry Smartphones no response when you try to click on the links on web pages

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• BlackBerry Smartphones-error message when you try to start the Media Manager.

  I have a BlackBerry Curve 8310. I installed the software of BlackBerry Desktop Manager ver.4.2.2. Roxio Media Manager 9 is included in the software of BB.

  When I try to run Media Manager, I get the error message:

  Runtime error!

  Program: C:\Program Roxio Manager 9\MediaManager9.exe

  This application has requested the execution in an unusual way.
  For more information, contact the application support team.

  I tried to reinstall the software. I always get the same error message.

  Does anyone have any suggestions I can try.

  I don't have or don't want the BB package which comes from my carrier (AT & T), I just want to be able to download and upload photos from my desktop to my BB. My children send me text messages that contain pictures of my grandchildren I want to save.

  Thanks for your help.

  Ed Wood

  Hello

  you don't need Roxio just to move the images, just use your Blackberry as a USD external memory card reader.

• BlackBerry Smartphones Firewall error when you try to use new applications of the AppWorld

  I have a BB "BOLD" (out of business).  When I try to register accounts with new App World, as SlackerRadio applications, I get this message:

  "The request... a attemtped to open a connection to a location inside the firewall and outside the firewall which is not allowed by your policy."

  Because I don't have a BB company, I'm not aware of any it policy or how I can adjust.  Everyone is having these issues?

  Thank you

  Jacquie

  • Carrier: AT & T
  • BlackBerry model: "BOLD"
  • BlackBerry OS (can be found in Options-> on): v.4.6.0.167 (Platform 4.0.0.157)
  • Version of App World (can be found by going to Options-> Advanced-> Applications) 1.0.0.28
  • BIS or BES (personal use or business use): BIS

  JacquieSamples,

  Just to be sure your BlackBerry is not a test of policy COMPUTER looking in Options-> Security-> General settings and scroll down to see if there is anything that is listed next to the field name of the IT strategy, if you see something there default even you have a COMPUTER policy.

  This article also shows how to reset a firewall prompt, you can have on your device:

  http://www.BlackBerry.com/BTSC/KB04050

  Please let us know if this solves your problem.

• Phone smart BlackBerry smartphone connection failure when you try to synchronize contacts

  When I try to synchronize my contacts with outlook all of a sudden, I get a message that says: "the device cannot connect. I've recently upgraded to 4.7 DM. I don't know if this could have something to with it. Now, I tried to uninstall this upgrade and go back to a previous version of DM. Any ideas on what could cause my BB to not be more recognized by my system?

  Thanks in advance!

  Just, I solved the problem by pulling the battery and then plug the BB into my computer. This something reset and now it works. Weird. Thanks for your reply.

• When you try to click on the C: drive of my Vista computer, getting access denied

  I tried to install the sharing, the advanced sharing settings.

  -When using my computer and clicking on c:, I get the message access denied.
  -I can load and run a program, but when attempting to access a file on c:, for example outlook pst, I get the error message that the file is not available.
  -At the moment when I try to go to c:\, I get an access denied message.
  -
  System Restore did not fix the problem
  I can't access variables, system or policy or approx.

  Hi Lionsrock,

  Thanks for posting on the forums.

  Take a look at this article and give it a try.

  Troubleshoot "access denied" when opening files or folders

  http://windowshelp.Microsoft.com/Windows/en-us/help/31ad4562-aee7-4fed-8316-89114dc973031033.mspx

  Hope that helps, please post back and we do know.

  JohnD
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Sometimes when you try to click on a link, instead of the hand, I get the arrow and clicking on sending me to the scam site. How can I fix it?

  This happens with many different sites, but only occasionally. I reloaded Firefox, run Norton Utilities, Malwarebyes Anti-Malware program several times. Scam sites vary, false updates of Firefox, bidding sites, a lot of different. If I wait about 30 seconds, the arrow goes to a hand and I can click to get to where I want to go. I can simply close the scam site and hand returns to the site of origin.

  Help!

  Thank you.

  Matthew

  You have MyWordTool in your list of extensions. Malwarebytes should detect it.

  You can try to remove it from the Add-ons Manager (press Ctrl + Shift + A to open it), category of Extensions. If this is not possible, then try to uninstall from the control panel while Firefox is closed.

  You can try Malwarebytes Chameleon, which gets Malwarebytes Anti-Malware running on infected computers. Don't forget to check for definition updates after installation.

  • http://www.Malwarebytes.org/Chameleon/

  I also note that you have two extensions of Norton disabled. You may want to reactivate if you have disabled them yourself, or looking for updates if they are disabled because they are incompatible with your version of Firefox.

  If the problems persist, there are other tools, you can try and forums specialized in the removal of malware. See the section "How to get rid of malware?" in the following article.

  • Fix Firefox problems caused by malicious software

• When you try to click on the menus on the USAA, it shows "javascript:;" in the left hand lower corner and the menu do not work in 21 FF. But the menus work in IE 10.

  When I go to USAA.com on firefox, I can't click on the drop down menus. Instead, a box in the lower left corner (where a link address usually show) opens with "javascript:;" If I use IE10, the site works perfectly. I prefer Firefox, so it drives me a little nuts that I have to go for a single site browsers. I have deleted all my cookies, cleared the cache, reset Firefox and start Firefox in safe mode. The Web site still refuses to play nice. All regular links on the site, but in the drop down menus will not.

  FINALLY! Thanks Cor - el!

  I put dom.w3c_touch_events.enabled as 0 and it is fixed. I do not change
  DOM.w3c_touch_events.expose.

  Crazy little question but I am so happy, it's fixed now. Thank you all!

• Finder crashes when you try to click with the right button on any file or icon

  I'm on Capitan 10.11.3. Any icon on the desktop or in finder itself is affected. In addition, I can't open the app store or quicktime.

  Please read this message before doing anything.

  This procedure is a test, not a solution. Don't be disappointed when you find that nothing has changed after you complete it.

  Step 1

  The goal of this step is to determine if the problem is localized to your user account.

  Select the feedback connections* and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.

  While signed in as a guest, you will have access to your documents or settings. Applications will behave as if you use them for the first time. Do not be alarmed by this behavior; It's normal. If you need any password or other personal information in order to complete the test, save, print, or write them before you start.

  Test while signed in as a guest. Same problem?

  After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.

  * Note: If you have enabled 'find my Mac' or FileVault, then you cannot activate the guest account. The login 'User comments' created by 'Find my Mac' is not the same. Create a new account to test and delete it, including his home folder, after testing.

  Step 2

  The goal of this step is to determine if the problem is caused by changes in the system of third party that load automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Please take this step regardless of the results of step 1.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of steps 1 and 2.

• I clicked on supercript by mistake when you try to make some changes to a web page. The page is huge on my computer (not online) in firefox... impossible to remove

  When editing my Web page on Firefox, I clicked on the editor of the exhibitor and police got more and more wide. I didn't respond and really change the page online, but I can't get the page back to normal size on my computer - in firefox. Looks very well in other browsers.

  Reset the zoom of page on pages that are causing problems.

  • View > Zoom > reset (Ctrl + 0 (zero); 0 + Command on Mac)
  • http://KB.mozillazine.org/Zoom_text_of_web_pages

• Error 2203 2147287035 blackBerry Smartphones system error when you try to upgrade the DM

  When I plugged my BB to my PC, I got a message that a new version of DM is available.  It seems to go through the download OK but then when he tries to do the update I get the error message... and it cannot open database file.

  Any ideas?

  I recommend dong a manual downlod and install update.

  I would recommend Desktop Manager, version 5, Service Pack 1, without the Media Manager. Download Desktop Manager here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• After you install a Foxfire 5.0 update, I get this message when you try to open Mozilla: the procedure entry point sqlite3_db_status could not be located in the dynamic link library mozsqlite3.dll.

  I get this message when you try to open Mozilla: the procedure entry point sqlite3_db_status could not be located in the dynamic link library mozsqlite3.dll.

  Do a clean reinstall.

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Uninstall your current version of Firefox.
  • Do not remove the data of a personal nature when you uninstall the current version.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

• Firefox will not print on my HP PSC 750 printer and loses all formatting when you try to print to the printer Brother HL-5240

  I have no problem with one of my printers when printing 11.7 before or IE 6.0.2800.1106 but cannot print from Firefox 3.6.13 (or earlier).
  When you try to print to the HP PSC 750 inkjet printer, a "Print" dialog box appears, showing the title: xyz and a progress meter showing 100%, but it's be covered almost immediately by a second dialog box stating "an unknown error has occurred while printing" and, even if the continuous printer saying 'impression', no printing is taking place.

  When you try to print to the Brother HL-5240 laser printer, printing will take place, but all formatting is lost and what comes out is a block of text unintelligible running.

  What can / should I do to get Firefox to print correctly on my two printers?

  1. print.print_printer reappears after printing something. This pref is the last printer used, so when you reset the prefs it does not appear until you print something.

  2. that your problem with printer HP reappeared quickly, try a new profile.
  
  http://KB.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

  3. with regard to the preferences for the old printers, if reset you these Pref they don't come back (assuming that you do not select accidentally printers or printer drivers are uninstalled).

• Windows asks for a password when you try to access to the "view work group computers."

  We are on a network.  Main computer, that we can access through the receptionist connect you and access shared files on this computer.  Computer from the receptionist, windows asks for a password when you try to access to the "view work group computers."  We tried to use its password.  However, the shared files are still not accessible.

  Hello

  1. what happens when you enter the password?

  2. how many computers are connected to this working group?

  Refer to this link and check: You cannot access shared files and folders or browse computers in the workgroup with Windows XP

  http://support.Microsoft.com/kb/318030

  I hope this helps!

• Adobe Reader crashes when you try to print to the printer? Why? Any ideas would be great on how to solve this problem for my clients...

  Adobe Reader crashes when you try to print to the printer?  Why?  Any ideas would be great on how to solve this problem for my clients... This seems to be a problem once the latest version of windows update 03/08.  I don't know if it's a real problem Adobe, IE question, question of operating system or printer/printer driver problem.

  Someone please help!  Thank you

  In fact, I have not... However, I have to go change the preferences of Adobe and to take do not open in the Internet Explorer browser and that seems to have solved the problem for now.  However I am still confused about whether it is a matter of IE8 or Adobe 9 and X... Because it's not all my clients with that number only some of them...

• "Cannot start Microsoft Office Outlook" error message when you try to click on a name or contact us on a Web site to send a msg email on Outlook/microsoft office 2003

  "Cannot start Microsoft Office Outlook" error message when you try to click on a name or contact us on a website to send an email on Outlook/microsoft office 2003 Vista OS msg. My laptop came with Microsoft Office 2007 TRIAL version, but I already had Microsoft Office Pro 2003, so loaded on when I got it almost a year ago. My trial expired months ago... but never uninstalled cause 2003 worked. Then I wanted to do something in WORD and kept pulling up the 2007 trial and was confusing, so I sent the 2007 trial stuff to recycle bin, but not yet the uninstall. Since then all of a sudden I started to get this error msg. I can open OUTLOOK very well... BUT I don't even use OUTLOOK at all. I send from comcast.
  1. How can I get rid of this error?
  2. does anyone know how I can get my comcast open up when I go to a website to webmaster option instead of defaulting to outlook? And I already checked, "set as my default" is NOT enabled in outlook.
  Help, please!

  Hello

  Please check with the experts of the Office and Outlook here: (re - ask your question in these groups)

  Discussions of Questions General Outlook
  http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Outlook.General&lang=en&CR=us

  MS Office discussion groups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx
  And here:

  Microsoft.public.Outlook discussions
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Outlook&cat=en_us_81f401b3-b3fe-4e8d-B291-066f30b63ec8&lang=en&CR=us

  Office newsgroups
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.Setup&cat=en_us_642d5640-c1ba-43C3-A224-b3ec1473346c&lang=en&CR=us

  I hope this helps. Rob - bicycle - Mark Twain said it is good.