BlackBerry smartphones please please help! Destop manager says 'check the BlackBerry device is connected' when it is: \.
Hi, I recently bought a blackberry "BOLD" 9700.Second hand, but hardly used, all the memory/tous les memoire / parametres settings etc. intact but NO software on cd or SD memory card.i bought a USB cable and download the Desktop Manager and the appropriate device software from the BB site. I have a 32 windows vista premium laptop. When I plug in my phone it says "CHECK BLACKBERRY DEVICE IS CONNECTED"... and it is. The Office Manager is all greyed out (disconnected) and I can't go to him because this message is there. Im not a computer wiz so don't understand the jargen. I uninstalled the software twice unsuccessfully please help me.thanks : woman very happy:
Unfortunately, I don't have this option, I only have a laptop but thanks anyway. BlackBerry needs to make it more accessible to everyone, its ridiculous all them messing around and I've never had anywhere near this kind of problem with another software for any other phone I've ever used. Never.thanks anyway, it is appreciated.
Tags: BlackBerry Smartphones
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