BlackBerry smartphones preventing the Office Manager to load at startup

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• BlackBerry smartphone sync error: Office Manager

  the destkop Manager will start to synchronize from outlook, but when it comes to appt/task 465 he always says 'unexpected error' and then she cannot complete the synchronization.  Is it possible to see what 465 appt is on my Outlook calendar to see if there is some text in the subject/message that is causing the error message?  I pulled upward to view the log of the Office Manager, but he is not number the tasks and it seems the appointment to the Group of fellows together rather than keeping them in chrono order.

  It's a bug inside BB Desktop Software.

  Try to use another version of BB Desktop Software.

  You can get it here: http://na.blackberry.com/eng/services/desktop/

• E-mail settings blackBerry Smartphones Blank on Office Manager

  Dear Experts:

  I've looked everywhere on the forum and I could not find a solution to my problem. My bold BB worked perfectly, I can sync everything and Desktop redirector worked perfectly. Now, all of a sudden started desktop redirector I get the following error "could not start the redirector: the connection to your e-mail system could not be initilized.

  When I check the Desktop Manager I see empty e-mail settings icon (I can't click it) I tried to check my profile option, they are all EMPTY!

  I tried to uninstall own (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...)

  and then re-install

  But the problem is still occurring.

  I use the V4.7 Office Manager

  Problem solved!

  I just run the diagnostic option in outlook20007 and it fixed the problem.

  FYI

• Switching devices blackBerry Smartphones using the Desktop Manager

  I just got my Torch 9800 replacement since my first only the battery was drainning (apparently a common problem).

  Until I returned my old Torch 9800 I backed up and also used the device switch option in Desktop Manager. When it asked me to connect the new device, I unplugged the old camera, he took to the shop orange and then plugged my new camera.

  Then an error has occurred and asked me to update the software on the new device. I did it... and then when I use switching devices, it asks me to connect the current device but the problem is... I don't have the camera more.

  As I backed up all the data, I did a restore. He restored most of the data, but it has not restored my apps.

  Any idea on how I can do?

  I hope it is interesting all that.... and I get a better battery life this time!

  Hi and welcome to the Forums!

  Ah... never mind. While the device switch Wizard can indeed move a few apps, the backup/restore process does not have applications. So, in the State you are in, you must go to the source of your applications and re - get them. If you by AppWorld, the process is very smooth:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  If you have from other sources, then you should see if these sources are a simple way for you. I hope you have good record of all your activation keys... and some will indeed have to be regenerated some developers to attach the key on the BB SPINDLE, which is now different since you have a new device.

  Good luck!

• BlackBerry Smartphones is the STV100-3 wireless load?

  Hello

  For @TyW: model STV100-3 (including Telus, Bell and Rogers) will carry will have wireless charging?

  Again, it is so wheter of contradictory information, whether or not this model will have a wireless charging. I prefer to buy my operator if I can. But I want to support wireless, so if did not, I guess I'll have to buy ShobBB.

  Thank you
  ~ M Shea.

  The PRIVATE user guide

  Some service providers support wireless charging for your device. You can charge your device by setting it on a supported charging mat instead of connecting your device to a charger.
  
  You can use the following device models with Qi and Power Matters Alliance (PMA) wireless chargers:
  
  PRIV by BlackBerry STV100-1 smartphone
  PRIV by BlackBerry STV100-2 smartphone
  PRIV by BlackBerry STV100-5 smartphone
  
  Tip: To find your device's model number, swipe down from the top of the screen once using two fingers, or twice using one finger, and then tap  The Settings icon > About phone.
  

• Bugs blackBerry smartphones? the 9810 torch?

  Hello

  I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

  Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

  a little paranoid, hoping for help!

  Thank you

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• HELP blackBerry Smartphones: intercepted the calls missed on the fritz, no Exception: java.lang.NullPointerException

  Hi all - I tried to figure this thing out of these last hours... and I'm about to smash my phone against the wall (of course, I've gotten nowhere with it).

  Here's the problem: about 2 days ago I noticed that my phone is no longer maintaining missing calls in the call log (the last "missed calls" are dated 3/22). Instead, what happens is that I'm going to take notice of the number of calls on my home screen, but then when I go on my call log, I see that calls that were actually sent or received and not those missed. Not long after that notice, the following message appeared: Eception Exception: java.lang.NullPointerException. Also, until this happened, I used to get a pop up after each missed call that would tell me that I missed a call and give me the possibility to display or dismiss the alert. Is no longer comes after he missed a call, so I think it's the functionality of java which was damaged.

  So I tried to pull the battery and all that jazz, but nothing has changed. At one point, pulling the battery caused the phone to give me some other errors of java and back to put on the original page of the home screen, but after removing the battery once more, everything is returned to my original problem. Only happened once. Today I finally decided to search online for a quick fix and I was thinking about something. I tried pulling the battery and remove the sim/memory card, then tried to re-sync, then try clearing the addressbook of device and re-sync, tried to backup everything, then checked more OS updates (mine is already the most recent)... and now I'm stuck. The only thing I have not actually tried is wiping and nine with a reload of the OS. I would really like to avoid this

  Also, for some reason after that the software update RIM has checked my phone for its version of the OS, my ringtone settings reset itself. Not sure if this is related to the java problem or just a chance to complication/bad?

  Does anyone have an idea what could have happened to my phone? It is literally out of nowhere, so you can imagine my frustration...

  Any suggestions on how to fix it?

  Yes, you will need to remove the current operating system, and reload later.

  The software seems to be corrupted.

  Make sure you have the latest version of the software for your device and your carrier installed on the computer.

  It's the device, software, not the Office Manager.

  Once done, go to drive C: Program Files: common files: Research in Motion: App Loader and double-click on loader.exe.

  Once the Welcome screen appears, plug the battery in and click Next. When you see the PIN number appear after maybe a few minutes press next.

  Once he arrives at the device application part, select only things you need, uncheck all other languages, etc..

  On the last page before you click on finish, you see an option "EITHER", click here and make sure that both check boxes are fixed.

  Do not press the save option and select Finish

  This will fix the problem.

• Address book of BB to sync blackBerry Smartphones with the address book of MS Outlook 2007

  I want my blackberry contacts to sync with outlook.

  My email is with more than yahoo and my account is configured for messages forward both my blackberry and my outlook on my PC at home.

  When I sync my bb my bb and yahoo address book syncs, but outlook does not work.

  I have the new storm and outlook 07.  Any ideas?

  Thank you

  Melissa

  Thank you.  I had been in the Office Manager several times try to configure how to synchronize my contacts.  I didn't know you could actaully highlight the address Word Book 1) checkboxes because, then 2) when you run the mouse over your cursor - it is not previously put in highlight letting you know that you can select.  So, long story short once I understood actually clicking on the word would choose what I wanted to change, which would activate the button below.

  Yay.  This works.  Thanks again.

  Melissa

• Problems of blackBerry Smartphones with the new upgrade to 6.0 software bundle 2534 v6.0.0.570

  Hi - I hope someone can help me with this:

  I have synced my Bold 9700 with my office yesterday and the Office Manager asked that I have to perform a software upgrade for the device.

  When my BB 9700 had fully charged this process, there was a completely different interface and a lot of my settings were changed. I did not have enough time to examine in detail all the changes, but the most annoying is the loss of my 'classic' ringtone I went into the menu for ringtones, which seems to have lost weight considerably from the previous version. The new series of rings are not to my taste and there is nothing like ringing of old boy available. Rings of the closest only once and the volume is not enough - I already missed several calls as a result.

  I'm with O2 through the Carphone Warehouse, which the customer could not attend yesterday.

  Grateful for any advice on how I can get my ringtone back - and also curious to know why the BB the new ring tones are good enough for this new version. They are declassified in my opinion.

  Thank you very much

  Use your BlackBerry browser to access this URL below and download the pack of old ringtone OS5.

  http://mobile.BlackBerry.com/resources/MBC/downloads/Ringtones/DRM/net_rim_bb_medialoader_ringtones _...

• BlackBerry Smartphones New - fatal error during the first update by using the Office Manager phone

  During my first update using the Desktop Manager, there were 13 steps, and I had to unplug to half way through.

  Now when I try to repeat the process, the update gets steps 1-6 and just after reconnecting to JVM (step 6) I get a "fatal error update device software, please try again" I tried several times and it always stops in the same place.  The phone then has the radio turned off, and I have to restore the connections.

  I'm not an irritable person, so any help would be appreciated.

  Thank you!!!

  Never disconnect during an update. Never.

  This is therefore a new phone, follow the instructions below.

  First, remove the battery from the BlackBerry when lit, to subject a minuite, replace and see if it restarts. If this is not the case, continue below.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones unable to update by using the Office Manager

  BlackBerry Desktop software: 6.1.0.36
  Windows 7
  BlackBerry 9790, os 7.0.0.611

  Whenever I connect my BB to my laptop, "loading device applications" and it is followed by a list of applications, that can be updated, installed or removed.

  After the selection is applied, a window opens saying "Please wait while your applications are updated".
  Below that is "update of", followed by the State of the update (save the 3 rd party applications etc.)
  and below that is "reboot".

  After the backup, I get to the part "connecting for rom to boot", restart BB and a window appears in the Desktop Manager "the list of applications on your device could not be loaded."

  The BB reboots, I reconnect and I'm back where I started, "loading device applications..."

  I tried to re install DM, but not luck.

  Any help would be appreciated

  Hello and welcome to the community!

  You also have your BB OS package installed on your PC? If not, you should... you can find it here:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  You have more than one pack of BB OS installed on your PC? If so, you should remove all except the one that is installed in your BB.

  Give those a try... If this does not work, there is a tedious game of things I can recommend...

  Good luck and let us know!

• BlackBerry Smartphones what the purpose and the difference between Blackberry devices and software updates to the Blackberry Manager?

  I got my new Blackberry Curve 8330 3 weeks red and I installed the BB Desktop Manager that comes with the CD called Blackberry user tools.   Now when I click on "updates" on the lower part of the Desktop Manager, a popup window with all sorts of information that I don't know where to go first.  My version of the op is a 4.3.0 xxx what is desktop software for? Is this software integrated with the Desktop Manager, or is it a separate thing?

  Hope to hear from you beautiful peeople soon to explain this for me!

  Not necessarily. I'm a tech person, so I'd rather have the latest greatest version of ang of the software I use. So if you are happy with 4.3 and it is not crashing or causing errors so feel free to continue using it.

  You can always try 4.7 and if you don't like it uninstall and reinstall 4.3

• Error 0x8004fd28 of blackBerry Smartphones on the synchronization of calendar with Desktop Manager 5.0

  Hello

  I've recently upgraded to the Desktop Manager 5.0 and have been unable to sync it with my camera (8320 - T Mobile) since then. I followed the instructions at http://supportforums.blackberry.com/rim/board/message?message.uid=67297 to create the synchronization log files, but have been unable to decipher the contents of these logs to find the problem. Any suggestions?

  Thanks in advance for your help,

  Dan

  Hi and welcome to the Forums!

  Try this KB:

  KB16153 0x8004fd28 error during the synchronization of calendar

  Unfortunately, I've never needed to decipher the log files... but I know others around here.

• Help blackBerry Smartphones with the upgrade of OS 9360 BB

  Hello all, this "my first post here, so I don't know if this is the appropriate place for this post, but I would like help on my Curve 9360.

  Recently I acquired a need for Japanese input in my Blackberry and made surfing around the net, including this forum for help.

  Later, I downloaded OS for installation, first try 7.0.0.400/jAllLang of WIND Mobile and the second attempt of OS 7.0.0.319 - BlackBerry Handheld Software v7.0.0.1555 (all languages - jAllLang under the recommendation of support forums

  After you follow the steps to "recharge" my OS from "How to reload your OS" thread also said forums that included backup phone, using the BB Desktop Manager and Loader.exe, my phone should still offer the possibility of Japanese input.

  Currently, the software version is 7.0 Bundle 1555 or if the Desktop Manager and my phone shows.

  Note that my knowledge and my issue with this camera is nowhere near competent, so I could probably have messed up somewhere or my technological illiteracy probably mistook me versions of OS and steps.

  Really appreciate any help regarding this, or if any alternative means to get the language. You need to get the Japanese input on the phone as soon as POSSIBLE.

  Thanks in advance.

  Hello! Welcome to the forums.

  Thank you for your question on the addition of Japanese input on your BlackBerry.

  I would like to ask if, the operating system you have downloaded your carrier or a different carrier/country? If not, did you deleted the vendor.xml file?

  If so, I suggest to reconnect your phone on a PC and open the Desktop Manager, click application (it can take moments of loading). There you can see languages and different applications. If there are Japanese it click the small + button next to it and install it.

  I hope this helps. Good luck.
  ____________________________________
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