BlackBerry Smartphones Priv autorotation setting returns to portrait when the phone is turned off

I like to keep the orientation of the phone to turn but will not hold the adjustment.  I change the setting for automatic rotation whenever I turn on the camera, but once I got disabling the phone setting goes back to the Portrait.  I have other Android devices, and I have a Z10 and Q10 and never had to put auto-rotation once.  I've been foolling around during almost two weeks now with the support of BB and all I get is an evasive.  (They answer as I am stupid and do not know the difference between the two icons.)  I changed the quick setting of parameters and display, it always comes back to portrait when the phone is off.  Does anyone have ideas on this?

Hmmm... Well, I don't remember what is happening for me with this exact same build. All I can do is recommend you try again with formal support... something is wrong if she does that.

Or, if you don't want to talk to them, another thing, you could try the BBVE app, to see if he can identify any problems:

Otherwise, this has always been like that? If this isn't the case, then what has changed just before everything started? A new application? An update of a certain type? Something else? Think very carefully that the smallest thing could be causal.

In addition, the only thing I can recommend is a reload of the OS, using what I call the "skeleton" procedure, in an attempt to circumscribe the precise causal element:

  1. Via the autoloader, load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

When the behavior shows up, you know the culprit... the last thing you have loaded.

If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

Good luck and let us know!

Tags: BlackBerry for Android

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