BlackBerry smartphones recovering a deleted saved draft

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• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry Smartphones synchronization messages deleted

  My boss has a Blackberry attached to his desktop computer and I have full access to his e-mails.  If she removes the emails from his desktop computer and then they disappear from his Blackberry, but if I delete an email from him in my computer box, ir remains on his Blackberry.

  However, if I drag the enamel removed from my Inbox deleted the box removed, then it deletes the e-mail on his Blackberry and his office computer, but it is a heavy means time to process spam and other garbage e-mails (and I know that I remember to do all the time!).

  Any help much appreciated.

  Hey Joneedshelp,

  When a delegate removes any element of the box of a BlackBerry smartphone user mailbox, the deleted item is sent to your deleted items folder. Because the BlackBerry Enterprise Server is designed only to synchronize with records of the BlackBerry smartphone user's mailbox, the deleted item is interpreted as missing. The BlackBerry Enterprise Server does not remove an article from the BlackBerry smartphone, unless this element appears in the items deleted in the mailbox when the synchronization folder. You can change your Outlook client for when you remove items from the mailbox to the owners stay in their deleted items folder and they are not being moved to your mailbox. Support blackBerry does not recommend or support this work around, because it requires editing the registry. The Microsoft KB is 202517 and can be found on the microsoft support site. Please don't forget to take precautions normal according to the guidelines from Microsoft if you are planning changes to the registry.

• BlackBerry smartphones can not delete Curve 9360 browsing history

  I have a strange problem with my BlackBerry browser.  I deleted the history and cleared the cache in the browser, but the links on Web pages are always appear as purple (i.e., visited) even after the history and cache have been cleared.  No idea why this is happening and how I can fix this problem?

  Did you restart the unit after the cache and history has been erased?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• Messages from blackBerry Smartphones do not delete on blackberry703e

  When I delete a message on the blackberry 8703e will not delete the actual message on blackberry.  The message is still there.  I have, click on the email and delete it on the menu and the message is still there.  Is there a setting that is turned on or something.  Your help is much appreicated.

  I think it's a software problem.

  So, follow these steps.

  Backup your sensitive data via Blackberry Desktop Manager.

  And clear the memory of your device.

  Go to Options - Security Options - General settings

  Open the menu and select 'clear the cell '.

  After that, restore your data on the device.

  Please note - do not backup TOTAL and COMPLETE, because you can save and restore the wrong data that caused the problem.

  Use the 'Advanced' in backup option and backup only that information which is necessary.

• BlackBerry Smartphones recover lost or deleted messages?

  Hello world!

  I'm sure this has been asked several times already, but is it possible to retrieve emails lost or deleted in my blackberry account? I tried support RIM & they said that they have no way to achieve that emails do not remain on the server at all there.  Lost emails from the Oct of 2011 that I kept on my device.  They were on my device it a few days ago & now simply disappeared!   I have them have not deleted either myself at all?

  Unfortunately, I didn't save my camera more than 3 months ago & that I had not saved the messages I was n ot with before e-mail problems.  My e-mail management settings are defined to take "Forever" as well?  I am extremely puzzled to this situation that I could have prevented.

  I'm with Bell Mobility in Canada (province of Ontario) & I was wondering if there is another solution than anyone of you techies out there could now?  Y at - it software or the company that any of you might be able to recommend to help me?

  Pleas, e any help would be great & I thank you all in advance to respond to all suggestions!

  GOOD AND HAPPY YEAR 2012!

  Sorry to be the bearer of bad news, but if you have not saved your data, your emails are gone forever.  RIM, or Bell Mobility keeps emails on their servers.

  I hope that I have cleared things for you.

• BlackBerry Smartphones recovery of deleted data

  I was trying to save my Bold 9650 phone on my laptop using the Blackberry desktop. as he tried to enter my password I did not notice that my tab caps performed. After five attempts all my data was wiped out by my phone. Is it possible to recover this data?

  Essential fatty acids

  No, if it's on the device and only on the device. In this case, he went.

• BlackBerry smartphones cannot be deleted unread email indicator

  I recently had to return my Storm to Bell for repair, but they gave me a replacement phone. When I backed up my original phone to my computer, I got 1 unread email. When I restored the backup to the new phone, the email itself has been marked as read, but I got email notification showing 1 new email.

  I tried everything to get rid of him. I looked for unread messages, and there aren't any. I pulled the battery to try to reset it. I can't get out.

  Any suggestions?

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  * Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Clean and reload your OS.

• BlackBerry Smartphones adding and deleting e-mail addresses

  I have a blackberry Bold 9930, who delivered to me by my company.  They put in place so that I had received my email to work.  Later, I added my personal e-mail for this.  It has worked well for over a year.  Then one day, I accepted by mistake an upgrade from Verizon.  I've lost everything.  My company technicians were able to restore my ability to receive my work email, but I was not able to restore my personal e-mail.  When I put in place, it shows that I have two e-mail accounts - business (which is my work email) and the internet e-mail account.  However, when I try to open the internet e-mail service - nothing happens.  I can't delete it or change.  As an option, I tried to set up a third e-mail, but cannot enter the internet e-mail service.  Many reflected on the blackberry because they don't understand why it won't work, but have not been able to understand.

  Suggestions - thank you!

  Try to go to www.blackberry.com/integrate using the browser and see if you can integrate this way. The personal e-mail account should actually still be there, and you have to only return service directories.

  I would like to know how does the browser method.

• BlackBerry smartphone security wiping deleted my whole apps of My World!

  I have a bold 9700 and recently she got really really REALLY slow, to the point where, by pure blind frustration I went to the options screen and did security wipe for all third party applications, I thought it would be just deleted from my phone but it deleted my whole app in app world as well which means I can't reinstall one of them.

  I paid for some applications like Shazam Encore and Bejoose I really don't want to have to pay again, is there a way I could get back them?

  Hello and welcome to the community!

  AW servers must always making... I suggest that you clear the cache of the application on the device AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld (it can be slow, while it re - sync). Connect to MyWorld (if necessary - it will take your BB ID username and password this time; it's not remember your BB ID username after a clear the cache), and then try again.

  If the step (4) and (6) do not occur as indicated, then the empty the cache did not work.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry smartphones recover office coordinates

  I've have my camera and want to get all my contacts saved on the desktop software.

  How is that possible?

  Hello Rhat

  Welcome to the BlackBerry Support Community Forums

  If you have your backup, then get a 3rd party software such as ABC Amber BlackBerry Converter or Magicberry

  allows you to open and extract the contents of the backup file.

  Prince

  _________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not delete files from music device and external memory

  Hello..

  I have a problem with my blackcerry "BOLD" when I am deleting music files...

  I add music through roxio media manager and blackberry media sync.

  When I delete the music files, the file gets actually removed but its still on music from the phone.

  If I tried to read the file that does not have... because the file is deleted.

  Everyone is not how to solve this problem?

  Thanks in advance...

  Not sure if it is different on a "BOLD". Can you try to reset the unit by removing the battery for a minute and let it start up?

• Torch of blackBerry Smartphones is automatically delete emails

  Hi all

  I recently bought a torch and set up two e-mail accounts that synchronize with Outlook.  My mails are now deleted from my torch, although sent are still there.  I changed the email settings is deleted after 60 days.  I read somewhere that I should disable wireless reconcile, but that did not help either one.  Does anyone have any other suggestions as the reason to have the blackberry is to connect with my emails remotely!

  Any help would be greatly appreciated.

  Thank you

  Amanda

  Are these emails that may have been deleted from Outlook, also?

  If they are deleted from your mail server, then the sync 'delete' is apparently also remove them from the BlackBerry device.

  In Outlook, you have a parameter to "leave messages on the server", you need to check that.

• BlackBerry Smartphones unable to delete or to update contact

  Hello

  I noticed other people have had this problem and tried to solve using suggestions, but to no avail.

  I got an error that says "Recordset bad peripheral", I used the DataPurgeUI program and found a contact on my BlackBerry Pearl 8120, I can't delete or update, and she also does not update on my Mac when I sync it (I use PocketMac). I would avoid rather going down the road of the wiping of the thing, I just as one replacement for another phone and it took aaaaages configure all back again. Does anyone have an alternative?

  Thank you!

  Your welcome, go to options, then click all at the top and on the third line down in the list of the version (e.g. 4.5.0) & must be the platform number.

• BlackBerry smartphones my PIN: (deleted personal information) I bought a few apps, after f...

  my PIN: (deleted personal information) I bought a few apps, now after the update of the firmware, I would like to reinstall my apps, but when I go to appworld - my world - login - paypal and password, I get the message "cannot authenticate the user" (or something like that, in German, paypal data are 100% correct)-I want to just connect an install my apps already purchased or to obtain any other Klaus helpgreetings of wayplease

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  http://www.BlackBerry.com/BTSC/KB18646

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!