BlackBerry smartphones set up internet E-mail - torch

Similar Questions

• BlackBerry smartphones to access the e-mail torch settings

  Hello

  I changed my email password on my gmail account using the web browser on my desktop. But I have difficulties to access the e-mail on my Torch settings so that I can type the new password. I go to 'Set up' and then have the choice of the "Internet mail account" or "business account". I click on the first and get a page entitled "existing users". Then I type my user name and password. I guess that this refers to my blackberry user name and password. But when I type the info and press "contuinue" I get a message saying "the user name is not valid. A user name must be at least 4 characters." My user name is my gmail address, which includes 16 letters before @gmail.com.

  What I am doing wrong?

  Thank you.

  Very well. Problem solved. Apparently when I first set up my Blackberry with my service provider, I did a combo of name of user and password on the Web site. Of course, I forgot all that I ever needed it again--until even two days ago.

  The trick is to contact your service provider and request the user name if you forgot. They can then send you a new password if you don't remember the original. With the correct username and the new password, you should be able to access e-mail settings, and then click the relevant e-mail account and change the password.

  It worked for me in any case. Good luck for the rest of you.

• BlackBerry smartphones set up the e-mail on my 9320

  Hello

  Please bear with me, I need help to set up the service message on my phone, I get the message that there is no message services configured then I am redirected to establishing assistant who shows a PIN and no active account, then ask my email and password activication, where can I find it? I use Vodafone with EA Mobile 4 G Wifi,

  Hello and welcome to the community

  You must enter any of the configuration section 'Enterprise '. Rather use the BB exclusive services (including the ability to Push email, BBM, etc), you must have an adequate data of your carrier plan. Carriers BIS (BlackBerry Internet Service) host for their BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have an email Push-enabled compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), your exclusive services BB will work (for example, you will have a staff/Internet Email added to the email Setup Wizard, your BBM will work, etc.).

  With hundreds of carriers in the world, each with dozens of different data plans it is impossible to say that any plan service could actually expressly provide for. Only carriers can answer this question. The best thing to do is to decide what services you want and then talk to your carrier about obtaining a data plan that allows what you want (to them).

  Good luck!

• BlackBerry smartphones set up Outlook e-mail

  
  

  Both will result in the same thing...

  BB device - usually, it's in the configuration > e-mail settings

  From a PC, use the links I've provided above.

  I, myself, it is much easier to use a web browser and PC... Size screen and keyboard and all. In addition, configuration assistants, I mentioned above will not work unless you do from the PC you are currently using for Outlook. If you make the BB, you will have to manually type all parameters.

  That said, you should always do this, even from PC - Wizard does not always work. But, you can at least be able to look at settings in Outlook, and then type (or, better yet, copy and paste!) them in the BIS forms. One thing that will thwart you, however - your password. I don't know if the wizards are able to get that... I hope that they CAN get the password! You will therefore need to know it... and there is no way around that.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Problems of blackBerry Smartphones while creating an e-mail account

  Hej,

  in late July, I bought a BB Curve 9320. Until today, I wasn't able to create an e-mail account. A smartphone without access to e-mail. The problem is missing to create an internet e-mail account. I'm only able to set information for a business account, which I did not. In recent weeks I spent hours and hours reading manuals/blogs and watching youtube videos. I also asked my phone provider if they put in limits for internet e-mail accounts. Nothing of the sort.

  I guess that the problem may be caused by our bb playbook. It works well enough. The playbook is running to a live windows account for email, contacts, and dates. When I started the 9320, I first used the same bb id that we use on the playbook.

  Please help me, I'm totally frustrated. What can I do?

  Sincere best wishes from Hamburg

  Jan

  Interesting. Call your carrier and confirm that you have the blackberry data plan associated with your account.

• BlackBerry Smartphones connected to internet but pages won't load! Help!

  Hey,.

  First time using this forum so ill try my best to explain my situation.

  I have a Blackbery curve 8520. Until recently he worked perfectly but it has since not load websites, even when connected to the internet. My BBM works perfectly however. I have saved, rebooted and ensured that data services are on. I contacted my network provider and they said it's a blackberry issue thean rathr a network one.

  Any help is greatly appreciated, I really want to listen to these automated messages on the hotline more.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you will need to contact your mobile service provider for formal support... for the last time, again they you brushed OFF... even if the problem is on the EDGE (btw... BB is a device, RIM is the company that manufactures the BBs), your support channel always starts with your carrier... they have the power to escalate your case in RIM free of charge for the user end... There is no other way by which you can receive free formal support from the RIM... actually, these forums are not similarly supported RIM , but rather to the users.

  Good luck!

• BlackBerry Smartphones adding and deleting e-mail addresses

  I have a blackberry Bold 9930, who delivered to me by my company.  They put in place so that I had received my email to work.  Later, I added my personal e-mail for this.  It has worked well for over a year.  Then one day, I accepted by mistake an upgrade from Verizon.  I've lost everything.  My company technicians were able to restore my ability to receive my work email, but I was not able to restore my personal e-mail.  When I put in place, it shows that I have two e-mail accounts - business (which is my work email) and the internet e-mail account.  However, when I try to open the internet e-mail service - nothing happens.  I can't delete it or change.  As an option, I tried to set up a third e-mail, but cannot enter the internet e-mail service.  Many reflected on the blackberry because they don't understand why it won't work, but have not been able to understand.

  Suggestions - thank you!

  Try to go to www.blackberry.com/integrate using the browser and see if you can integrate this way. The personal e-mail account should actually still be there, and you have to only return service directories.

  I would like to know how does the browser method.

• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

  My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

  If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

  To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

  But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

  However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• Access to corporate blackBerry Smartphones via wifi if e-mail isn't on a support

  I have a torch 9810 via AT & T. If I turn the cell off the signal and just use wifi, I get all my emails professional very well. Don't need a cellular signal.

  What happens if I cancel AT & T altogether and do not replace it with any carrier. Then I connect my blackberry via wifi to internet. Will I always have the corporate e-mail?

  Part of me said 'Yes', because there is no reason not to. I can turn on the Bberry, connect it via wifi and get email. AT & T is superfluous.

  Part of me said: 'No,' because I don't know, maybe that when I cancel AT & T, Blackberry (the company) "disqualify" me their server (or something) and therefore the phone is a brick.

  Hello and welcome to the community!

  BBs legacy (pre-BB10), all BB exclusive services, including e-mail, depended on an active account to BlackBerry Internet Service (BIS). The device itself does not have an email client full... depends on BIS in order to provide messaging functionality. And BIS infrastructure is hosted at carriers and BlackBerry - and is used for your email at any time, regardless of the channel (carrier or WiFi data network) that you have active on your BB.

  So the long and short of it is that if you cancel your BIS account (due to the cancellation of AT & T), your email will stop working (because your BB will no longer be able to communicate with BIS), even if you only use WiFi.

  The BB10 BIS is removed, replaced by a full e-mail on the device... so client, BB10 device can work perfectly for send only via WiFi, because there is no need to talk to BIS. But legacy devices must speak BIS.

  Good luck!

  Edit... I just noticed the use of the word "business". If by that, you mean BES, then the same situation applies always... it is just a story of BES-level (from your carrier) instead of a BIS account which is required for features.

  See you soon!

• BlackBerry smartphone email a problem with my Torch 9800.

  I have a problem with my Torch 9800. When you try to configure the e-mail account on the torch, my companion of techno geniuses who ran in while I was reading upward on the ins and outs selected the company option and then tried to enter the e-mail address and the password. When she came back invalid, I had just read the correct option. Now the torch will not support to give me the Internet e-mail account option. or company. I made the default I saw through the command prompt and options, nothing seems to work when he gets online after the restoration, select email overall upward and it's always the newspaper and projection of password to the company. This phone is only 4 days old, I'm not impressed that I can't go back to the option, or am I missing something?

  Help will be appreciated.

  See you soon

  Thanks for the tip on the service provider. Turns out there was to be a $10 monthly fee paid to blackberry to activate the service.

  All good and working

  See you soon

• BlackBerry Smartphones BB Desktop software will see Torch 9800

  I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

  1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

  The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

  2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

  3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

  4. There are the 'BlackBerry Device Manager' three times running background processes.

  Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

  Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

  Thank you for your help

  MOD EDIT: Subject changed to reflect a new topic

  An Assistant came and did all right!

  Everything works very well, I don't know why and I don't really have the time to research.

  If it was a human sorcerer thank him/herself.

  Norbert

• BlackBerry Smartphones do not want e-mail I read on computer displayed on BB

  Is it possible to set up so that I don't have all the same mails I read on computer appear on BB. I disable the network connection, when I'm at home, and then when I turn it on later, I get all the same emails...

  Thank you

  You can find the setting in Windows Mail to tell it to delete your messages on the server when it downloads in your Windows Mail. I'm not specificially where this setting is in Windows Mail... I know where in Outlook.

  So, if you can find that place it correctly, then messages you download on your PC, and will be deleted from the e-mail server will be unavailable on catch and push RIM BlackBerry.

  Remember, if you let your PC run and it downloads and deletes the mail while you are out and about... you don't look for it on your BB.