BlackBerry Smartphones TOTAL CRASH - cannot use the device

I have a new BB9700. With desktop manager, I downloaded ubertwitter, Internet installed a few apps gmail (gmail, google maps). Mounting ubertwitter forward while the action of the install in deskop manager could not be carried out, he was not moving, so I cancelled it. All worked well for a while.

Then, while typing a messege in blackberry e-mail phone went completely blank (white screen), and the hard reset itself and after initialization, it entered Setup for beginners. Therefore, when you cancel the Setup program it shows in the BlackBerry 5.1.0.90 front line platform and a list of the BB apps, ATTMusic, BrickBreaker, calculator, calendar, address book and so on. When you click on any one of them it says: "error at startup of net_rim_bb_file_explorer; module not found "net rim_bb_browser_lib." Or similar.

The only thing that works is calculator, Memo, password keeper, and options. With the options, I can access the applications list and delete some of them if necessary.

All options settings are erased from the options.

What is interesting is that I can return phone calls after I get a missed call. The phone does not ring, she is silent, but I get a notice of missed call, and I can return from the call.

Does this mean that failuire of Fund Manager to complete the following action cause BB to completely erase? This means that I have to reactivate the phone (BES) and start from scratch?

I'll try that: total hard deletion, with a clean install of the soul (5.0) to the Director of bureau, BES re-activation fees

Tags: BlackBerry Smartphones

Similar Questions

  • Several errors of blackBerry Smartphones on 8320 after using the device selector Assistant

    Help

    I use the wizard of the switch of the device to move and update file when I was about to change BB to a newer version. I went from a 7290 to a 8320 and when I went to use the 8320 he looked throughting multiple Excaption Eception: ApplicationRegistery.waitfor... and Java.Lang.Error.

    The phone don't want to talk to the computer throuht the link to usb connection to synchronize.

    This phone will not be used to access the internet through my cell service, which is AT@T. The phone was bought unlocked because I use the functions of office and I want to use the WiFi.

    The phone was origionally a TMobile.

    Opperating on the phone system is:

    v4.5.0.37

    Platform 2.7.0.55

    The softwear Office origonal used was version 4.6, I think I have now Version 5.0 is installed.

    I don't have the original disc of software for the phone.

    I have gone through several blogs and found a few issues that have been tight, but wanted to make sure I don't blow the phone.

    I would like to get this phone working properly so I can keep my job straight... lol

    Please let me know more info I can give you to help... Thank you..

    Have the solution!  After talking to a friend, wiping hand held worked for this problem.

    1. in the terminal options, click Security Options

    2. click on General settings

    3. press the Menu key

    4. click on clear Pocket

    5. to delete all third-party applications, select the include third-party applications check box.

    6. click on continue.

    7. type blackberry.

     

    Who should take care of it, at least it did on mine. Don't forget to make a backup of your Blababerry just in case!

  • BlackBerry Smartphone camera settings: cannot use the slider to increase/decrease the proximity of the image

    Dear all

    I'm a newbie when it comes to using a BB. I was pretty happy with my BB 8520 Curve until recently. Yesterday while trying to click on a photo, I tried using the wheel to increase the proximity of the image & it didn't work & since then it has not worked. I thought that maybe there was a problem with my scroll button but NOOOOO...

    Works of scrolling around elsewhere. I don't know too much what setting needs to be changed. We have a festive season going on here in our city & I'm dying to take some pictures of almost, but I'm unable to increase proximity using the scroll key

    I hope I could explain my problem... Pls help...

    Kind regards

    Neena

    Try this, with the POWER YOU delete waiting for battery a minute or two and then re - inserted and left entirely re - start. This should solve your problem.

  • BlackBerry Smartphones synchronization events created on the device

    Hello!

    I have a Blackberry Curve 8900 and use Entourage 2008 on my Mac for notes, calendar, and contacts of sycning.  Everything seems to sync both ways very well - outside of calendar events created on the device.  They synchronize with Entourage.  In addition, the changes I make to an event on the blackberry is not updated in Entourage.

    Can anyone help?

    I recently bought a Blackberry Storm 2, and I use Entourage 2008 and installed the Blackberry Desktop Manager. I had a few problems just getting up and running together. But now that's happening, everything seems to work fine schedule and even create events on the device. When I sync appear in Entourage, although they do not have a category.

    Have you checked iCal to see if they are be synchronized with the Entourage calendar in iCal? This may seem Basic, but have you checked the calendar section of the Blackberry Desktop Manager to ensure that the menu "add events created on the BlackBerry smartphone to" is set to the Entourage? I don't seem to have any other option, but I thought to ask anyway. Have you checked the advanced settings in the Blackberry Desktop Manager to synchronize all events?

    I create a calendar on the device event and had the address send using one different address other then the first email address for the device and for some reason any event do not synchronize. When I create a new event, however, the address to send it to the help is on the default.

    The only problem I seem to have is if I change the status of an event on the device (from busy free for example), he gets twice in the Entourage, but even in the event new status is still set to busy.

    I hope this can help you.

  • My Windows Vista laptop (dv9000 HP) is unable to update the drivers for the drive DVD-cannot use the device.

    The above mentioned laptop displays error Code 39 in Device Manager. I tried to remove the device and scan for hardware, but not able to download the drivers needed to use the device. Help, please. Thanks to you all.

    Hello

    Thanks for posting in the Microsoft Community Forum, please be assured that we would do our best to help you.

    There are many causes of Code 39 errors in Device Manager:

    a. a required device driver is missing.

    b. a required binary file is corrupt.

    c. There is a problem with the file I/O process.

    (d) a pilot that refers to an entry point in another binary file cannot load.

    The recommended solution is to remove the device and reinstall the drivers for this device. As you have tried this step, I suggest you to try the steps mentioned below and check:

    Step 1:

    Try the fixit mentioned first and check if the dvd player works:

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Step 2:

    Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    The CD drive or the DVD drive does not work as expected on a computer that is running Windows Vista

    http://support.Microsoft.com/kb/929461

    Step 3:

    Try the steps in the following link and check if the dvd player works:

    Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060

    If you have any questions do not hesitate to answer, we would be happy to help.

  • Video recording of blackBerry Smartphones does not work (on the device itself)

    When you try to save a videa, I get the message "to save a videa, insert a memory card.  I have indeed NO card inserted, but in my previous blackberry, I might save it on the device itself.  I already tried to solve via disable the card Support (via options > device > storage > Media Card Support) but to no avail.   Can someone help me?

    Thank you

    Hi @PatDenis! Welcome to the community of BlackBerry Support Forums!

    Unfortunately, you have need of more memory to perform this task, you need a memory card to be able to start recording a video.  Moreover, the 9720 isn't a "BOLD" (according to your profile), it is fair to BlackBerry 9720. See you soon!

    Record a video

  • BlackBerry smartphones, I have a blackberry 9500 and I cannot use the bluetooth

    I tried to use my bluetooth to share videos and music, but the device cannot recognize it even if the phone is also a BlackBerry again, he can't recognize my phone going to do?

    Hello

    Please try to provide clarification-"can't recognize" tells us very little. Please try to spell out each step you are trying and the results, with details. Remember, we do not understand what you see.

    Thank you!

  • BlackBerry smartphone Bold 9780 cannot use BB browser when wifi connected

    I recently started using a new BB Bold 9780 (BB6).

    It of a beautiful phone... and navigates very well with GPRS / 3G.

    However, if I turn on wifi, (connected to my home wireless router) the browser does not at all.

    "Cannot find the requested server.

    I have a Netgear router and it is very good for other devices.

    BB 9780 wifi session is set to WPA

    I have a dataplan with Virgin.

    I conclude that the wifi does not work and it would be very disappointing... and sounds weird!

    When all sales representatives say that he is an active wifi device.

    Does anyone have any tips or tricks?

    I was wondering if Opera 5.1 might help - but the opera died when I tried to launch it!

    Thank you very much

    Chrism

    Well, I finally fixed it.

    My BB was not able to connect to my Netgear router, but it could connect with happiness with the wifi of my neighbor.

    I turned off the WMM security setting on my Netgear router advanced setting Panel.

    Bing, the BB is now wifi.

    Result.

  • BlackBerry Smartphones DTM & software update to the device

    I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

    However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

    The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

    Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

    If it's directly at RIM is a generic OS update and it will be OK to install?

    Thank you

    The notification is made by RIM, like a match for your device PIN to your carrier.

    So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

    Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

    Download the full operating system and install it manually.

  • BlackBerry Smartphones has tried to update the device software, now unable to connect to the device via USB

    I tried to update my 8100 to the 4.5 software.  I first updated the desktop to 4.7 software, then tried to update the device, but the process has failed.

    Now, when I open the Desktop Manager it shows not connected to the device.  I can go to the properties of the device mamager and select the balckberry, but when I return to the destop eat it says no device.

    It seems that whatever I do, it does not recognize the usb device.

    The display on the 8100 is company information only text, no graphics or by phone, and it is virtually unusable.

    There are options on the screen for some applications, but if I choose them, it says app not found.

    Is there a way to force an update to it?  Or I poohed this phone?

    Thanks in advance

    Edit:

    I pulled the battery on the device it reboot and tried to return to a former Office Manager Update

    1. unplug BB from USB and PC. Restart the PC turned off completely.

    2. for BB, you'll charge back to the theme that was used on the device when you upgraded, which will normally give you a black and white screen. You must follow the instructions below.

    You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

    If JL_Cmder does not work, follow this instruction:
    http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

  • BlackBerry smartphones, I can't use the Web site and application app in the world

    Hello

    I'm trying to use the app in the world in my BB Bold 9700 but I get this error:

    you are not connected to the wireless network

    I also tried to download applications from app World site but I get this error:

    Aircraft Radio off

    BlackBerry App World requires that your radio to the unit is turned on to continue.

     

    Is there any solution for this?

     

    BlackBerry App World works, you must have access to the BlackBerry data plan or Wi - Fi network. If you do not data BB plan then you must be connected to the Wi - Fi coverage. Also check and have the latest version of App World of http://www.blackberry.com/appworld.

  • BlackBerry smartphones, I can't use the browser

    It was OK before but no more.  I can only browse on the site of blackberry except that nothing.  I'm looking for something or access a new website it shows a white blank page and loading msg... nothing appears.

    The email works fine, messenger and even Yahoo 3rd party browser.

    Any thoughts?

    Thank you

    reset the device, take out the battery for 30 seconds and install it again

  • BlackBerry Smartphones unable to synchronize using the Desktop Manager - 8310

    I synchronize my organizing data from outlook.  Lately, I've noticed that some of the data that I add on the device are not sync to outlook and vice versa.

    I checked options on Desktop Manager and opted for two-way synchronization.

    For example,.

    I have added a contact device called 'device' and added a contact in outlook called "outlook"

    Desktop Manager prompted me to add data that I accepted, but once I'm out, I can't see not 'outlook' on my device don't see I "peripheral" on outlook

    Help, please

    Hi and welcome to the forums.

    I delete the intellisync folder and reset the options in the Synchronization Wizard.

    Thank you

    Bifocals

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11703&sliceId=1&docTy...

  • BlackBerry smartphones does not connect to the Device Manager after upgrade [USB]

    Hello

    I've updated de.141.151 and just after the update has been made, whenever I try to connect my BB via USB, I get the message says:

    "Unrecognized USB device".
    The USB devices for computer mark attaached has malufunctioned and windows does not recognize it. "

    I tried cutting things:

    -Restart of BB

    -Restart the PC

    -Repair the current installation of Desktop Manager

    -Restore an older version of the Desktop Manager version

    PS: it is not unknown devices in the 'Device Manager' of the pc so there is nothing to uninstall and reinstall

    All are taken out with no results,

    any suggestions?

    Thank you.

    Found the solution, remove the battery after the closure of the DM, connect the usb cable and then replace the battery, the pc will read it.

  • BlackBerry Smartphones Total minutes of use on BlackBerry

    Hi all

    I recently bought a BlackBerry Curve with Alltel and would like to know how to check the total number of minutes used for the phone. It would be the minutes of use from the first day on the phone.

    To my old razr I went simply to "all calls" and the info was there, but can't seem to find on the BlackBerry.

    Thanks a lot for your help.

    my best,

    Rick

    Go to the call log icon...

    Have the cursor in the empty part, below your number, but especially the last call.

    Press the Menu button (the one with all the points) and go to status.

    Poster call last time and time Total of guard.

    Let me know how to go u...

Maybe you are looking for

  • Photos will not optimize

    Hello! I recently started to pay for 50 gb because I want to save space for my 64 GB iPhone 6 (9.3.2). I turned on the iPhone with the option Optimize storage iPhone library. I did it so I could save space, but even if all my photos and videos are no

  • Qosmio F20: wireless keep disconnecting

    Hello I have a problem with my laptop. He always cut after 2-3 min for the wireless network. I don't know what's the problem with him.My laptop is Qosmio F20 with WINDOWS MCEMy router is USR 9108 with security on the wireless network using WPA - TPK

  • Smart keyboard will not connect to pro

    SMart keyboard worked ok first day. Now used to sync with iPad pro.

  • HP Envy 15 t-ae100: how to enable the keyboard F11 shortcut in MS Office

    I just got my new HP Envy 15 t, and I love my core i7 quad. However, I can't seem to get the job shortcut F11 key. In MS Word, it is supposed to go to the next field, but it doesn't. Is there a reason for this? I have to do something to activate thes

  • Alignment of printer heads, failed to 7680

    The two print heads (HP88) have been replaced today. C/M that works very well. The K/Y seems pretty faulty. My K/Y Printhead and ink cartridges are HP brand. After completing the installation of the print heads, the window of the printer showed "alig