BlackBerry Smartphones touch Playbook

Similar Questions

• BlackBerry Smartphones two Playbooks

  After trying to find the answer... I hope someone can help.  We are now a family playbook two, and I can't seem to share the same apps.  I found (impossible to find again) a response from the forum that you create the same ID of PB on the second playbook... up to 6 can be shared... and when I try to change the second playbook to my other ID playbook, said "cannot use it, already in use"... so it's not the answer. ".  Can someone guide me on how to share the same apps in the same family... Thanks in advance.

  Hello and welcome to the community!

  It would be interesting that you could quote the authority who said that a BB ID could share up to 6 PBs. I understand that a BB ID can have a maximum of only 2 devices - a BB and a PB only... not sharing the way you want. Here are a few references I found:

  • KB28543 Expectations when you use the same BlackBerry ID on multiple devices

  The result that you really should see, when you try to use the same ID on the 2nd device, is not as you said, but it should rather tell you that if you continue, it will move the assignment of the unit on the BB ID of the previous PB than that currently being recorded. Here again, in the docs, so I can find, all he says is that sharing the BB ID is not recommended... in fact it does not it will not work (at least not so far in that I can find).

  Regarding the sharing of actual purchased... applications it is perhaps far too problematic. Software is still through the license and the system somehow AW would have followed what device what the apps installed, just in case where the software is licensed specifically to a device and the developer of the app did not no matter what sharing as you have raised. I understand that the reason for the rule of a single device is to prevent violating the licenses of app that would allow the application to be used only on one device and not share.

  I'm pretty sure wrong... but so far I can't find anything to back up what you say, what allows 6 PBs to be entered to a BB ID apps and share. Maybe another user can have better information sources.

  Good luck!

• BlackBerry smartphone touch sensitive screen

  I would like to know how I can fix my screen is too sensitive. When I get a call and my ear touches the screen of my phone is cut off, please help. I tried the phone settings, but its doesn't help not. How can I turn off the screen during calls

  You cannot adjust the sensitivity, but the BlackBerry should recognize, you're online and don't let not your face put mute calls, etc. Happens to me sometimes.

  You might want to try a third party like TalkLock application or such. Check the AppWorld.

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• BlackBerry Smartphones download Playbook Destop manager 6.1.0.B38 but 6.1.0.36 installs?

  I don't understand this.  Something is really strange here.  I download the latest version of PC - Desktop Manager the Blackberry Playbook, which is Version 6.1.0.B38 and it is the name of the zip file download.  But the version that installs version 6.1.0.36.  As I watch it install, for a fraction of a second I see the correct version is the installation because there is more visible features, but right now, he goes back down to the latest version.

  I've uninstalled and reinstalled severl times now and restarted in-between, so I have no idea what is happening.  I might have a virus?  All that happens, I can always synchronize the Tablet and try a backup but it stops always saying simply that he had a problem filling back up.  If it fails!  I'm thining virus, what about you?

  Hello Ripley2010,

  You have the right version installed BlackBerry® Desktop Software 6.1.0.36, if you go in on BlackBerry® Desktop Software see you well communicated (Bundle 38) November 7, 2011.

  I hope this clarifies it for you.

  Thank you.

• BlackBerry Smartphones touch restoration

  Hi, I backed up my Blackberry 9700 using the Office Manager for PC and also saved on Blackberry Protect... Now I need urgently a contact but I do not have a Blackbery here... Any ideas on how I could get the contacts list? Thanks in advance

  If you do not have the BlackBerry handheld device, there are two options for extraction and display of data from backup files.

  1. the RPI Parse macro is designed to read a Blackberry IPD file and create reports in MSWord or MSExcel format. It's free, and you can find more details here: https://sites.google.com/site/ipdparse/home
  . BBB backup files, use this macro to extract seven files 'primary' RPI (address book, calendar, SMS Messages, tasks, notes, pine Messages and phone call logs)
  IPD bbb extracted macro https://sites.google.com/site/ipdbbbextract
  These files IPD subsequently usable as inputs of the other macro, IPD Parse, to produce reports.

  2. an other options is MagicBerry MenaStep... that extracts a BBB file or backup IPD files IPD, etc http://menastep.com/pages/magicberry.php split

  3 another IPD and BBB file utility is BlackBerry Backup Extractor and is available for PC and Mac and can be found here: http://www.blackberryconverter.com/ there is a free and paid version.

• BlackBerry Smartphones Touch pad

  I bought my bold 9780 a months ago and my hit seems loose, it's my first time with a blackberry and I'm not sure if it's normal, I compared the curves and affected curves seems to be more rigid in place then my friends, can someone help me to find out what's wrong with it? Or if theres nothing even wrong with it?

  Hmm... A more.

  Any ways, as Tanzim said, compare it with other iron makes bold and if you find the touchpad to be too loose, go for a replacement.

• BlackBerry Smartphones touch screen unresponsive

  All of a sudden my touchscreen went does not today... Yes, it was in my pocket while I was teaching, and when I took it out at the end of the course to schedule an appointment with a student I couldn't access unless I used the scroll button. Please help me solve the problem. Thanks Pollyannadogooder

  fixed my own problem by doing a battery pull...

• BlackBerry Smartphones Pls help me my 9860 touch hangs when boot nd the system does not recognize the usb port when it freezes on startup

  Recently, my 9860 touch starts not finished... It stops at halfway when startup nd freeze... 2ndly starting my system recognizes usb d port, but when it comes to where it stops booting, the system doesn't see it me collapses more so to reload the software

  Hello Dtobs007

  Welcome to the community

  I recommend you try first method Mode without failure. Article ID: KB17877 How to start a mode BlackBerry smartphone without failure.

  Another thread explains how to fix this problem, for your reference.

  By JSanders. http://supportforums.BlackBerry.com/T5/BlackBerry-torch/BlackBerry-torch-9860/TD-p/2597381

  See you soon and good luck.

• TOUCH SCREEN of blackBerry Smartphones

  With the help of Bold 9790. Press the screen function doesn't work don't most of the time, and after that reboot it works for a while and stops at functioing. Help, please

  Hello anilata

  Welcome to the Forums of the BlackBerry Support

  Have you recently downloaded any theme or wallpaper or installed the brand new app?

  Please try to start your machine in safe mode:

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  On safe mode, check if you have had the same problem with the touch screen as before. If it works, then you had to remove any recently installed 3rd party application or undo these changes.

  If the problem persists then you should also consider a reload of the OS, any software problem can be fixed by reloading.

• BlackBerry Smartphones why my playbook will not connect to my Mac?

  Used to connect properly is not now. Given market the two Playbook & Mac. Zilch.

  Try this:

  1. go in the widget in the top right of your screen of PlayBook
  2. on the screen, choose the network from the context menu
  3. Notes the IPv4 address under the heading USB (must begin with 169);
  4 mac Finder, menu go to, select Connect to server;
  5. Enter smb://169. and the rest of the IP address found in step 3 and press return;
  6. open a Finder window, and you should see the IP address under the heading of shared devices. Double-click the IP address and you should then see two files in the directory of your PlayBook.

  If this does not work, support playbook a call

  http://us.BlackBerry.com/support/PlayBook-support/contact.jsp

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• How to change BlackBerry Smartphones Blackberry ID associated with my phone

  Hello

  How can I change the Blackberry ID associated with my phone?

  When I try to change it in the options it says invalid password even though I can connect with the new ID from the web browser.

  Please notify.

  Thank you

  Samer

  Hello and welcome to the community!

  Here's a knockout who deals with this situation:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  The resolution is drastic, I agree... but it is what it is.

  Good luck and let us know!

• ID blocked BB blackBerry smartphones

  Hello

  I tried to access my world of bb in vain, because my bb ID is blocked. I tried several times to ecover, but system kept sending the password on the account that I can't get access.

  Can someone tell me how to solve this problem? I have a BB 8520 curve

  Thank you much for the help

  Hello

  For security reasons, password reset emails never reach the BB itself. So, you need to separate access to this email account to receive and treat the password reset.

  If you used the e-mail account is also available (for example, GMail, Yahoo, etc.), and then simply use a browser/PC and their webmail interface.

  If the email account you used is only accessible through the BB (hosted @carrier, @bb, etc.), then you need to apply a rule to redirect on that account so that you can receive email elsewhere (for example, GMail, Yahoo, etc.):

  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address

  If you really have no way to access this email account, or if the e-mail account has been deleted, then you are stuck... and must make a decision...

  If you have no AppWorld or other files that you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

  • Be sure to check the link in my sig auto on this post... you need to be sure you have a good local backup on a computer
  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  If you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your purchase records BBID/AppWorld prerequisites.

  Good luck!