Similar Questions

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• touch screen unresponsive - occasionally

  touch screen unresponsive - occasionally

  iPhone 6 on June 23, 2016 reseller apple Local; I have a touch screen is unresponsive on my iphone 6. Sometimes, he will not respond to the touch (that is to say open an app, type messages or emails, etc, etc) is maintained with the supplier and not a necessary reset, but still problem continue and get the verse. I just wanted to know if anyone else was having this problem...

  Hello

  Follow the steps here, including Organisation of service if necessary:

  If the screen of your iPhone, iPad or iPod touch does not respond to the touch - Apple Support

• updated my ipod nano now nano touch screen unresponsive

  updated my ipod nano now nano touch screen unresponsive

  First, do a Reset (reboot) If you do not already

  Learn how to reset your iPod - Apple Support

  If this does not help, if you did an Update to the iPod software, try to do a restore.  This erases the iPod, reinstalled the latest version of the software, and sets it to the default settings.

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

  An Update is applied to existing software, without making a deletion first.

• BlackBerry 9800 Smartphones Touch screen does not

  as mentioned in the subject

  am having a problem with my torch 9800 sensitivity to the touch screen does not work. I tried formatting than her apps, but still nothing is happened

  also it restarts automatically several times and it is the fact that it is difficult to do something to solve the problem of the screen

  Please I need your help for this problem

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

  If the above does not work then maybe in running a new OS is in order.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

  If after all this then maybe you have a problem with your device and will need to contact the place of purchase if under warranty still.

• BlackBerry torch Smartphone touch screen and Smartphone password

  Hello!

  I activated the smartphone password to lock my bb when I try to unlock the mobile by the keyboard to touch screen, I still get a wrong password error! If I use the keyboard, everything works fine!

  I tried to update the software (I have the latest version), tried to recharge the mobile, to restore the operating system... But still the same problem!

  Thank you in advance for your help!

  Ana

  I bet you think that it is in numbers on the keyboard, while they are letters.

  don't forget to use a number your must hit the ALT key first

• 310 - 1260uk: touch screen unresponsive

  My screen unresponsive touch.  Impossible to get soft keyboard etc etc.

  I cleaned the screen - no difference.

  Hello @johnaneal,

  You can return to Windows 8 by using two ways. The simplest uses the HP Support document: use Microsoft System Restore (Windows 8) to restore your computer to a point in time where you had Windows 8 is installed. 8.1 being just an update this will reverse it.

  However, if you have not one point restoration allowing you to go back too far, you will need to back up and recover your computer to factory settings. To save your personal information and ensure it is not lost, I would like you to look at and follow the steps in the HP Support document: backup of files (Windows 8), who will be your personal files are up to date.

  CAVEAT! If you want to keep the e-mails or bookmarks/favorites that you want to save them as I do not think they are saved in the backup HP process.

  Then, I would like to see again you and follow the steps in the HP Support document: performing a recovery of HP (Windows 8) system, which will allow you through to get your computer back to factory settings.

  IMPORTANT - your staff of files such as libraries, personalization settings, user accounts and desktop themes are permanently deleted. The settings on the computer are returned for values by default (as it was when it came from the factory). All applications and software installed on the computer when it came from the factory are relocated, and their settings are reset to the default values. In addition, software, applications, programs, and everything you have installed or saved on the computer are deleted permanently.

  If the steps above did not resolve your problem please contact our technical service at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I want to thank you for display on the HP Forums. Have a great day!

• BlackBerry Smartphones 9860Touch screen... Help... Long press

  Hi all

  Any new on BB and in love... BUT

  I have the full touchscreen of the Torch 9860

  Summer move my icons app around without problem

  Download some app from the store

  Then all of a sudden I can not get the menu up

  using the function of the press "Long".

  to move my apps or a folder

  I can do it thro' the menu button, but I prefer the Long press

  As shown on page 50

  The book of BlackBerry

  The ultimate Guide to get the most out of your BB

  It's probably me I changed something while

  publicize my new gadget and clicked on something

  or something has changed... BUT

  Icannot find something about it on the old Tinternet

  So please please Please HELP

  Mrbogg

  HE SORT

  Here's how

  Options from the main screen

  Typing and language

  Sensitivity of the touch screen

  Check the box

  Context menu open pending torch

  That's all

  Thank you all for your help and ideas

  Anyone knows a good hair transplant surgeon...!

• Sensor of fingerprint identification does not work and the touch screen unresponsive

  iPhone 5 s 32 GB Stopped working sensor of fingerprint identity with the touch screen not responding

  latest version of iOS

  Flickering of screen there are some horizontal lines appear on the screen for a while in very minor rainbow color

  went to the apple support no help in troubleshooting. They asked me to request a replacement pay for 22K INR.

  I think that it is not worth getting a replacement of the delivered phone to new/old version as new series is available in the market, paying a large amount.

  I would like to hear your valuable contributions.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• BlackBerry smartphone touch sensitive screen

  I would like to know how I can fix my screen is too sensitive. When I get a call and my ear touches the screen of my phone is cut off, please help. I tried the phone settings, but its doesn't help not. How can I turn off the screen during calls

  You cannot adjust the sensitivity, but the BlackBerry should recognize, you're online and don't let not your face put mute calls, etc. Happens to me sometimes.

  You might want to try a third party like TalkLock application or such. Check the AppWorld.

• Q10 Q10 blackBerry touch screen unresponsive

  Since this morning my touchscreen unresponsive Q10, I made a BBLINK with cleaning but the screen is still not responding does not break without scratches, works for keyboard

  MKDF wrote:

  «.. . When I press the power button to restart it shows me but I can't press the screen... »

  Yes, I did not stop to think about it. I'm sorry.

  Go ahead and make a traction battery. Remove the battery while your phone is on, then replace it a few seconds later. If your screen is still unresponsive, you may be better to report it to your carrier for warranty work. I have some other suggestions, but they require you to have access to your screen.

  I hope that helps you.

• BlackBerry 9550 Smartphone touch screen buttons not working not

  I've been around and with the customer service on this - the buttons on the lower right corner of my phon (including red buttons and return) do not work.  I pulled the battery several times and wiped the phone, making it very well run for an hour or two before the return of the problem.  Customer service insists that the problem is related to the data in my phone (?), which is ridiculous.  They keep encouraging me to upgrade, but I don't have the phone for a year! Is the product of the touchscreen just useless and I should get a "BOLD"?

  Well I finally gave up and ordered the replacement phone.  Can not say that this is not new, frankly, and works as it is, so that was the point.

• BlackBerry Smartphones message screen scrolls down

  Hi guys

  now and again when I'm on the display of the messages I will touch something by accident, did not understand that yet, and that the screen will just automatically go to the first message

  Once it happened that I don't know how to do the same to get back to the top so I have to spend ages scrolling to the top back to the top

  any ideas how just spend and upwards and downwards without scrolling completely here and there

  see you soon,

  Ryan

  In the list of Messages, if you press the B button, it will go to the low (first) message. If you press T, back to the top!

  You would enjoy reading and practicing the tips of my boyfriend, Mr. Stinsonddog curve.
  Look at this link for them, download and print the PDF file and practice the tips using your device. You will be amazed at all the cool things that your BlackBerry can do.
  http://www.Stinsonddog.com/

• Xperia Z3 Compact - touch screen unresponsive

  My Z3 Compact went completely insensitive to touch controls.

  I have read other messages and followed the instructions for PC Companion-implementation to date - repair, but without any change.

  Since the touchscreen is insensitive it is not possible to boot in safe mode. The only operational functions are cable power switch, the volume buttons and the camera. All that requires the operation of the screen is impossible, and I'm now trapped in the "language selection" page, unable to make orders.

  The phone was working perfectly and then without being abandoned or badly treated in anyway simply stopped working.

  It seems the only option now is to return the phone for repair or replacement, is - that correct?

  Hello

  If you have tried a repair of software without change, I recommend that you get your phone reviewed by a technician at your nearest authorized service center. I suggest you contact your Local support for more information on how to proceed with this.