BlackBerry Smartphones unable to make / take calls on my BB Torch 9800

Similar Questions

• BlackBerry smartphones can not make a call, but can receive calls

  Hello! I BBCurve9380 and somehow it just stopped making the calls, but I can still receive. I don't know if it's on the changed settings but on what I read in other forums, it's on the it policy. I checked mine and it says BBFS1 [GTALKAP1] and WLM 2.1 [WLMAP01]. I've updated all my apps and my computer can read my phone just fine. When I try to make a call, it automatically disconnects. Any help would be appreciated.

  In fact, you have a lot more work to do, in light of your acquisition method. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  For step 3 stages of seller, you should replace it and it will remove unit COMPUTER policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  However, later, when you restore, DO NOT do a full restore. On the contrary, do only a selective restore of only those databases that you absolutely need (e.g., contacts, calendar, messages) and specifically avoid restore databases that have nothing to do with HIM, political, business or other similar things. If you restore those, you'll just be right back where you are now, as a full restore will conscientiously COMPUTER policy again on your device.

  Note Please that I really have no idea if doing this will restore your ability to make calls... 100% of the information I have comes from what you have posted here. I'm guessing that the policy could be the cause of your problems, but I can't know that. No matter, since there is an IT strategy on board and you are not on BES, then you definitely want to get that deleted. But regarding if that will restore your ability to make calls, I have no way to predict the future... If something is the cause of this specific problem, then we'll have to deal with this - AFTER you remove the it policy so that we can be sure it does not hinder anything else.

  Good luck!

• Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

  Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

  I have a Torch 9800. Since I got it, I noticed that, sometimes, the messages will appear in my Inbox. My phone will ring when I received it, and I'll have the 'new messages' icon on the home screen, but clicking on the messages icon that leads me to an empty Inbox.

  I noticed this behavior affecting the e-mail (my gmail account is the only one that I have will the blackberry), messages text and two customers different third-party chat.

  I have no message filtered to different folders, or something like that.

  By clicking on "View file" check my Inbox is selected.

  But that's where it gets weird: if I compose a new message and send it, when I go back to the Inbox, all messages are displayed.

  It's almost as if the Inbox is having a problem displaying the list of messages, but as soon as I push a new element to display (message sent recently), shocked it back to life.

  Any ideas?

  Thank you!

  246 has been shipped orig OS

  use a PC to day so you'll have a good backup.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry smartphones can not make a call from the phonebook

  Hi guys! Can someone help me? BB Storm 9530, when you type the number to call, everything is ok, but when you try to call the same person in the phone book, it is impossible. What can I do?

  Thank you!

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry Smartphones delays in the receipt of emails for my Torch 9800... any ideas?

  I experienced delays up to 6 hours between the time wherever an email hits my computer and my BBerry.  I checked the settings and took the floor to ATT and Godaddy, and both believe that the question rests with BBerry.

  Anyone have any ideas as to why this happens or how to fix?

  FYI, I have with godaddy and POP3 imap email service on my computer and the BBerry picked up the change in imap with no problems.

  Any thoughts appreciated...

  Please accept response as a solution if you agree
  THX

• BlackBerry Smartphones does someone at - it a pdf manual for torch 9800 smartphone version

  Whenever I tried to download the pdf version of the manual, I get a message file corrupted, non repairable. I am able to use the html copy but I really want to be able to use the PDF, so I can print the pages of useful stuff. I am 69 years old and is quite an effort to go back to the computer on the floor!   Someone has a copy I could download?

  Check your Messages private to a download link.

• BlackBerry smartphones can not make or receive calls all of a sudden

  Since a few days, I have been unable to make or receive calls still yet I can text, email and Im without any problem. I get out the battery and then it works for a few hours and then stops again. Any ideas? Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• BlackBerry smartphones can not make calls from the home page or the phone book.

  I've had my curve for several months now and the other day, that my most young got a hold of it... I don't know how they do it, but my children can do things with my phone and computers that I did not know they could do... In any case I tried to access my voicemail by organizing the 1 on the homepage and it took me to instead call log, so I tried to make a call from the phone book by selecting the name pressing on do it call button and no as soon as I actually had to go into the call log and manually type the number.

  My question is... What did do?  It is very aggravating and I would ask him, but he is two... I know he did not drop it or I would take it to a service provider.  All of the suggestions.

  Thank you

  If you go in your call log icon or by phone, click your menu button and go to Options. Then, go to the General Options. See if your the home screen dial is set to Yes.

  Also try to reset your device by removing the battery for 1 minute and replacig it to leave the unit restarts. Try it later

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry smartphones can not make calls or text?

  I went to make a call on my 8310 and all I got was a tone

  don't send texts

  When you call the phone u get another tone

  some how I get voice messages if

  I have a lot of bars and that you are connected to my network

  I tried the sim card in another phone, it works

  I completely deleted the bb and reinstalled the 4.5 os.

  I went to the host and registed the phone routing table

  I did the battery pull

  I can not make calls or texts?

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• Unable to make outgoing calls on Tandberg E20

  Dear all,

  Will be gratefull if someone could help us get a solution.

  We have Tandberg E20 registered (as a third-party device advanced) to CUCM 7.0. We are able to make calls to E20 of SIP and SCCP phones. But we are unable to make calls of E20.

  Can someone help me pls on this...

  Hello

  If you do not configure the SIP URL like [email protected] / * /, change to this format and try it.

  Teck Chye

• BlackBerry Smartphones unable to publish on Facebook of Social Feeds

  Hello

  I have Social RSS installed on my Blackberry and it is integrated with Facebook. I can see messages from my friends through this application. However, when I try to post on Facebook, it gives an error. The error is "your message was sent NOT Facebook. The pop-up message instantly, so I think that the phone is not even an attempt to make the post. I can post on Twitter and BBM, however.

  Any help on what I can do to solve this will be good. I gave details of the Blackberry and Apps below.

  Info on the device

  Your operator: Vodafone India

  Model information and the version of the OS: 9300 curve 3G, 6.0 Bundle 1879 (v6.0.0.448, platform 6.6.0.124)

  Add top to profile you if you don't wat to type in all the time.

  Apps and free space

  File before and after a battery to remove/replace. : 41557773 bytes

  A battery pull fix your problem? NO.

  Installed apps and their version if possible. :

  BlackBerry 6.0 - 6.0.0

  BlackBerry App World - 2.1.1.2

  Blackberry - 6.0.0 Application Center

  BlackBerry Maps - 6.0.0.29

  BlackBerry Messenger - 5.0.1.45

  BlackBerry Podcasts - 1.0.0.51

  BlackBerry S/MIME Support Package - 6.0.0

  DLF IPL T20 Cricket Live - 1.0

  Endomondo Sports Tracker - 8.3.1

  Facebook - 1.9.0.28

  Formula1 2011 - 2.6.80

  FOURSQUARE - 1.9.85

  Gmail - 2.0.7

  Google Maps - 4.5.3

  Player for Youtube - 1.2.94

  QR Code Scanner FREE - 1.80

  SHAZAM - 2.7

  Social RSS - 1.0.0.57

  Address book of Xobni Super - 2.0.28.1

  Twitter - 1.1.0.21

  Who Is It - led alerts for Contacts - 2.0

  YouTube - 1.0.0.37

  The BT model/version device (you have to look at the BT device): Micro Edition Bluetooth 1.1

  
  

  Try this:

  1. Launch of Facebook for BlackBerry smartphones
  2. Press the menu button and select Options
  3. Click Empty the Cache
  4. When you are prompted to select Yes.

  After that, try to restart your smartphone and try to post something new.

• Unable to make video calls

  Hi, I've updated on Skype, office 7.13.0.101.

  Tools-> options-> video settings I get a video - if at least the webcam works.

  But if I make a call, I get the messsagae I can't start the video. Close other programs.

  Can't receive video calls.

  I have nothing else running.

  Any ideas would be really appreciated.

  Thank you very much

  Try to connect your Trust webcam to another USB port.

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!