BlackBerry Z10 problem with newly installed operating system

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  I get a foreign call telling me that I need to go to my computer because I have a problem with my windows operating system. They want me to go to eventvwr. I told them no and I do not trust to this call.

  Now, I'm worried, why they call me.  They call 4 = 5 times a day.

  Help! I'm not good with IT

  It is a scam.  Tell them that put you your list of calls only.  If you have a way to block their number, too.  If they don't stop, report them to the Better Business Bureau.

  Good luck.

• BlackBerry Z10 problem with reception and to make a call after updating to OS.

  I just updated my Z10 STL100-3 model with the new operating system 10.3.2.2168. Now, I can not answer incoming calls. The phone rings, but there is no screen to answer or reject the call. I am also unable to unlock while the phone is ringing. Once the caller hangs up the normal opening if Poster Advisor I missed a call and then allows me to unlock the phone. When you place a call, the screen does not change for me to end the call. In other words, I touch the contact and it will automatically start the numbering, but the screen does not respond or don't change to indicate that the call is made. Then I need to cut the phone to hang up!

  Hello and welcome to the community!

  Well, assuming that you have waited the usual 48-72 hours, with a lot of reboots (including the battery grips) and this behaviour is new, and the only thing that has changed is the operating system updated... so, the most common thing to do after an update which results in problems is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Unofficial methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval (unless you're on 10.3.2, in which case 10.3.1 and earlier are now blocked, but you should be able to use any 10.3.2 it's official):

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Good luck and let us know!

• BlackBerry Z10 problem with software version 10.2.0.424 (OS 10.2.0.1791)

  Operator: Vodacom (South Africa)
  Phone: Z10
  Model: STL 100-1

  Recently, I updated with the version of the 10.2.0.424 software (OS version 10.2.0.1791) and since then I am facing a lot of problems with my phone

  Question 1: My camera does not work. When I click on the camera icon, it says "could not start the camera.
  Question 2: I'm not able to play videos. When I try to read, it says "no File Format supported. Although the same videos played with the older operating system.
  Question No. 3: my phone has started to eat a lot of battery, its asking to be charged every 2-3 hours.
  Question 4: The phone is now slow and crashes a lot during a call or when sending texts.

  Please I need help to solve these problems!
  The guys at BB/RIM are something? It's really irritating

  After hitting my head for several days, I left my phone to completely drain the battery until it empties. I left him in the same position without pressing a key or slide the screen for about 30 minutes.

  Now, I have connected my phone to my laptop to charge the battery, my phone restarted. The GOOD NEWS is that the CAM and VIDEOS have begun their work

  I left my phone charges to 100% and will monitor the battery drain. Once my battery is at 100%, I will also make some calls and send a few texts to see if the phone always freezes up or not.

  Will keep you all updated.

  See you soon!

• Battery blackBerry 10 draining with the new operating system

  Hello... has anyone else experienced battery drain with the new OS?  I downloaded 10.2 yesterday night and plugged my Z10 into a wall outlet.  She enrolled in the 33% autonomy this morning after an hour 5 responsible... anyone else have this problem?

  Nice day

  Welcome to the BB forums

  I'm not having any problem, have you added all the emails, applications?

  Its normal to let your Z10 adjust to the new operating system.

• 2 problems with a new operating system installed

  Hello. I had a problem with my new istalled windows XP. I can't use text fields in IE and system restore (description of control point). There are also 2 opened with items in the context menu of files. What to do

  Hello Alpha,

  You must have windows media player to integrate its function in your browser. And to open it with windows. You will need to Open regedit. Then navigate to HKEY Classes root.
  Find the file extension that gives you these open wrong with programs, and you should find OpenWith list and many others. If you do not find it open with list here so watch the file type and scroll down and find the type of file name and search for.

  -Alex

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  HKEY_CURRENT_USER-Software-Microsoft-Windows-CurrentVersion------Explorer------FileExts------.xyz------OpenWithList

  HKEY_CURRENT_USER-Software-Microsoft-Windows-CurrentVersion------Explorer------FileExts------.xyz------OpenWithProgIDs

  HKEY_CLASSES_ROOT\.xyz\ OpenWithList

  HKEY_CLASSES_ROOT\.xyz\ OpenWithProgIDs

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  Hello gurus - I have one of the most unusual questions, I ran into a few time.   Here it is:

  I have a guest w2008R2 OS - installed in a 5.1 version of VM 7 vSpherer - which has an Emulex LPe 12002-E 8 GB dual HBA port is assigned to the as 2 PCI (1 device per port) via DirectPath devices

  The guest operating system has an application that performs backup tests.   WWPN of the HBA is zoned in the fabric and declared in the interface of Compellent Storage Center and everything is good here. the application creates a replay of a volume, mount it as a drive, read all the blocks, then dismantles and moves then repeat the process with what ever additional volumes should be safeguarded.   It is so cool I have do this with a VM right and not a physical host?  (would be cool if I had work NPIV but that's another story, not with technology HBA vendor support...)

  So, what's the problem?   Well, the bed the mounted disk backup will work extremely slow as slow as 5MB\sec flow, then during any other activity takes place on the system the flow jumps up to 150MB\sec all of a sudden and will continue to run fast for a long time and finish jobs on time with each work taking a little more than an hour.  But when the slow going the same work (all jobs are the same, they are simply by reading all the blocks of a bunch of 200 GB volumes and wrote a set of NULL value, do not forget this is just test) takes up to 10 hours to complete.

  I think that what is the culprit?   POWER MANAGEMENT.

  I have just about each performance counter and the journal of events known to man and I don't see anything abnormal on the table, ESXi virtual machine, nothing.  But what I see in the newspapers is any kind of activity that could happen in a transparent manner to save energy.

  FACTS on this case:

  -Reservation of memory is defined (it must be for directpath otherwise, you can't power on the virtual machine)

  -Booking CPU - has not been defined before an hour ago, I gave her just a small reserve for this rule, so I do not know if this will help alleviate the slow flow, or have an effect on what I think is a question of power (unit linked) management

  -windows power management is set to high performance never-ever - but not until an hour there doesn't I changed advanced settings for USB Disabled------turned off.  PCI peripheral energy saving setting was already off.  Which is in contradiction with my theory.  But maybe, just maybe, something is broken somewhere, or could be a bug... blah blah blah

  -the HBA, Emulex, as it appears in Device Manager in the guest OS doesn't have a power management tab to disable the feature, I don't see that the adapter VMXNET3 had this tab, and I turn off the power save setting to be conservative, do not think that it was the culprit, but as there is no real data running through the NIC.  The data is simply to be read from the disk mounted, not copied on any wire Ethernet.  never the less, in the Emulex properties is a Details tab and a selection of power data, and performance data indicate you what power mode, the device is, as well as feeding supported systems.  D0: full power, but D3, which shows as supported by the device, is an energy saving mode.   I could not yet attend the setting at the time of slow activity, my good intention as soon as possible. He is currently shooting in D0, full power.

  This is so what I have to offer on this, I hope that its just...   If I'm missing something, or if others have experienced this massive loss of unknown flow without reason and have resolutions, please share.

  If there is a way for me to disable power on the Emulex HBA management inform you please, I don't mind if I stop to enter the firmware, if that was even possible.  But if possible I would disable it immediately before any new tests are executed.

  The root cause of this issue has never been identified by VMware support which for me is a question of ugly.  Reservation of CPU for the VM using directpath IO with HBA installed in it corrected the problem.  I'd be leary with direct path IO.

• VMWARE Newbie - installation problems with the guest operating system

  I heard a lot about the use of VMWARE for a long time so I downloaded and then installed ESXI 3.5 on a test area.  I installed the client and have been able to create a new virtual machine.  However, I run into some difficulty with installing a guest operating system.  All the pdf that I could find have suggested that simply by putting a CD in the server's drive and then turn on the virtual machine would start the my guest operating system installation process.  Unfortunately, my VM doesn't seem to see my CDRom and tent drive a start-up network, followed by a brief wait for the message 'Operating system not found' timeout.

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  1. understand the process

  2 start testing.

  Thank you in advance.

  If you have installed of course the VI Client to create the VM, and you insert the CD into the ESXi host? You can go to change settings on the virtual machine, click the CD/DVD and select the option use the host device. Also ensure the connection to turn on is checked.  When you turn on the virtual machine, it should see the CD that you inserted in your ESXi host. Once you get the operating system to load, you can configure to allow remote desktop connections and access the VM as a traditional physical machine, rather than relying on the console of the VI Client view.

• BlackBerry Z10 problems with video VOlUmE

  My videos don't seen to have the volume on my blackberry. I habe a bunch and none of them have.  also, I sent a couple and they had no picture. they were sent on wifi. does anyone else have this problem?

  I don't know what the problem was but I pulled the battery and rebooted the phone and it works fine now. Thanks for help. The video was the one who was shot with the phone, so he would have to play very well. He does now.

• BlackBerry Z10 problems with update 10.3.2.2836

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  ketikat wrote:

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  Wallpaper settings - display - show when all applications are closed = OFF

  Settings - accessibility - magnify Mode = OFF

• BlackBerry Z10 problem with POP3/IMAP email

  Hi all, I have 3 account of emails on my camera, if our exchange at work, one for my hotmail and the last is a POP3 account. I spend my BB "BOLD" for the Z10 4-5 months ago, and everything was working fine with my 3 email accounts. All of a sudden I got a message a week that my my POP3 account settings were not accurate... But nothing changes! There was still the same. So since their I try things, but never had superior work again. Empty the account and now I can't reinstall it, giove me the same message something like "for the POP acocunt information are incorrect or change...» »

  If I check with my ISP and my cell door and nothing on the side here. My ISP gave me a suggestion IMAP and still its not going to work.

  THA phone works very well for the rest, others get mail in as usual.

  I think that my problem started after the last update, but I'm not Suriname

  Someone has an idea?

  Thank you

  Mike

  OK iv found it... and for your statement for me to use my e-mail as my user name address... its working now. do not push my user name of 8 letters.

  The thing is 'something' happen on network here... and my password got change! IV he never touched for years and suddenly it changed... beats me how, but I finally managed to do work again...

  Thanks for your time, I was looking the wrong way.

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• BlackBerry Z10 problems with software update 10.1 (setting screen)

  After update I'm not able open notification setting screen or the settings icon by clicking on.

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  How will I be able to update software, if there is a patch for this version?

  I solved this problem by downgrading it back to version 10.0. Will wait for any upgrade work.

  Decommissioning was not possible using BB link!, but use "Update on the web" @ http://us.blackberry.com/software/smartphones/update/blackberry10-os.html, to factory reset.

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  Use of the battery can vary from one user to another, based on dozens of factors, including running applications, intensity of the mobile signal, the overall health of battery, use of data, etc. There is no use of a normal battery without comparing many factors.

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  Thank you

  Jim

  Open the settings > accounts.

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