BlackBerry Z30 taken helmet does not

I bought my direct Z30 from blackberry.com on August 12, 2014. The audio Jack has recently stopped working. Clearly, this is a mechanical problem. Headphones and audio cable for radio show the same failure, and I can feel that the cable is not connected with a nice "click" as they did originally. Is it possible to get it repaired, or do I just use Bluetooth?

Use canned air to clean the lint on the headphone jack. I saw fluff compacted down to the bottom of the plug which will prevent the headset to connect properly. If you turn off the device you can carefully dig out the lint with a paper clip or similar, but be very careful that you do not damage.

Tags: BlackBerry Smartphones

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