Blue screen error with atikmpag.sys in Windows 7
* original title - various tasks, screen freezes, the driver unloads video (default 100% speed GPU fan), then atikmpag.sys BSOD - 3 months of pain
Well, this is going to be long and stretched, so I will start with my sincere apologies.
Description of the problem:
I rebuilt my entire machine a few months previously, after purchasing a TechNet Plus subscription new video card ATI Radeon 5870 2 GB and new AMD PhenomII X 4 965 CPU. Quickly, I installed Windows 7 Ultimate x 64 and started to load all the drivers and applications. Then the problems started. I want to play WoW would freeze the game, the screen would be gray, then black, then the fan on the video card could turn 100% gas (video driver Windows in vacuum), then about 60 to 90 seconds later, I'd get a BSOD with either atikmdag.sys or lately, it's been atikmpag.sys. This happens also in looking at video clips in Windows Media Player or VLC and sometimes even when I watch YouTube videos (both in IE or Firefox).
System Specs:
ASUS Crosshair II Formula motherboard
Processor AMD PhenomII X 4 965
Patriot 4 GB RAM
Sapphire ATI Radeon 5870 2 GB
AHCI controlled hard discs and CD
Windows 7 Ultimate x 64 (Technet)
Resolution attempts:
1 reinstalled Windows 7
2. reinstalled Windows 7
3. has taken the store of the local computer system and received a replacement of the stock video card
4 reinstalled Windows 7
(while reinstalling Windows, tried to use the drivers ATI Catalyst 9.12 (from original CD) version, 10.1, 10.2, 10.3, 10.4 and finally 10.5 installed on 2010-03-06)
5 has tried to change ATI Performance profile XML
CoreClockTarget and MemoryClockTarget to Want_0 and Want_1 to be superior to
by default, if the map wouldn't increase the speed as well (recommended by ATI
Forums)
* a began to arrive like clockwork, when I installed RollerCoasterTycoon3, crash guaranteed within 30 minutes from a screenplay, it began 6/1, so the following entries are from this past weekend at today *.
New drivers from ATI, 10.5, installed. No change in behavior.
6 disabled Aero in the Windows (no effect, re-activated)
7 uninstalled catalyst Suite, leaving bare drivers only (current config with version 10.5)
8 tried to use verifier.exe to diagnose the problem, the system would be only BSOD when booting, soon in the splash screen, then restart
9. attempt to repair window, unable to find a solution, no change, restart
10 Mode safe boot to run verifier.exe and remove current running values
11 restart Windows normally
12 called Support Microsoft (available upon request by MP number) 07/06/2010
Controlled Microsoft Support Technician my computer for a few minutes and I showed him the minidump file use dumpchk.exe, but he said it seems to be just a video card driver problem. I have very very hard to believe that after 3 re - moved and 5 different versions of the drivers. I will try to contact the ATI support tomorrow. I thought that someone on this site might be able to help me to the analysis of minidumps and eventually find the real cause of this issue. I download DxDiag.txt exit, minidumps and the full memory.dmp file (compressed with winrar best setting, but was still divided into two files because of the restriction of 50 MB) to my folder public skydrive, link below:
http://CID-44caa82b00d80af9.Office.live.com/Browse.aspx/public
If there are things that I left out, or questions, please ask and I will answer as fast as I can. I really want to fix this, so I won't have to format and upgrade to a different operating system.
James Kerr
Hi James Kerr.
Please see the post below with a similar problem and fix possible:
Also, please see the following site AMD forums post:
http://forums.AMD.com/game/messageview.cfm?CATID=260&ThreadId=104677
I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
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BCCode: d1 0x000000d1<-- read="" this="">-->
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Windows Vista, several blue screen errors
Original title: BSOD
Good afternoon
I have the BSOD. Here they are in chronological order:
1 IRQL_NOT_LESS_OR_EQUAL 0X0000000A (0X0000001D, 0XFFFFFFC2, 0X82424EF8, 0X00000001)
2 0X000000c4 (0x000000A0, 0X96AEEA58, 0x995FCEE0, 0x0D99EEE4)
3 0X000000c4 (0x000000A0, 0X968F0DF0, 0x99406EE0, 0x053F1D0A)
4 0X000000c4 (0x000000A0, 0X9A651638, 0x993C4EE0, 0x10AB65F8)Additional information:
Windows Vista Service Pack 2
DualCore Intel Core 2 Duo E8400 3000 MHz (9 x 333)
Gigabyte GA-G33M-DS2R (2 PCI, 1 PCI-E x 4, 1 PCI-E x 16, 4 DDR2 DIMM, Audio, Video, Gigabit LAN)
DDR2-800 DDR2 SDRAM
BIOS: Award BIOS v6.00PG Modular
Could you help me... don't really know what to do...
Hello
Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65----------------------------------------------------------
BCCode: 0a 0x0000000A
Drivers could be at fault, however the problems of disk or security/antivirus/antispyware products are
just as likely to be the root cause that they can force a driver to corrupt or go out of bounds.
The video driver or something affecting it would be questionable.At the end of this message, I'll post a bluescreen generic and in the next convenience store
How do to update the drivers and BIOS but also to check memory message.-----------------------------------
BCCode: 0a 0x0000000A
Cause
This bug check is issued if the memory paged (or invalid) is accessible when the IRQL is too high.
The error that usually generates this bug check occurs after the installation of the faulty device driver or service system, BIOS.
If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.
Solve the problem
If a kernel debugger is available, get a stack trace.
To resolve an error caused by the faulty device driver or service system, BIOS
- Restart your computer.
- Press F8 to character-based menu that displays the choice of operating system.
- In the WindowsAdvanced Options menu, select last known good Configuration . This option is most effective when a pilot or a service is added at a time.
To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
- Check the system log in Event Viewer for error messages that may identify the device or driver that caused the error.
- Try disabling the cache in memory of the BIOS.
- Run the diagnostics of equipment provided by the manufacturer of the system, in particular the scanner memory. For more information about these procedures, see the manual of your computer.
- Make sure that the latest Service Pack is installed.
- If your system has cards (SCSI) small computer system interface, contact the card manufacturer for updated Windows drivers. Try to disable sync negotiation in the SCSI BIOS, check the wiring and the SCSI ID of each device and confirming the proper termination.
- For devices (IDE) peripheral electronic integrated, set the built-in as only primary IDE port. Also, check each IDE device to the right setting master/slave/stand alone. Try to remove all IDE devices except for the hard drives.
If the message appears during installation of Windows, make sure that the computer and installed devices are listed in the list of the products tested Microsoft Windows market.
Comments
Before upgrading to a new version of Windows, remove all third-party device drivers and system services and disable any antivirus. Contact software manufacturers for updates of these third-party tools.
BCCode: 0a 0x0000000A<-- read="" this="">-->
* 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-==================================================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxYou can try a system restore to a point before the problem started when one exists.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
The Options or Vista recovery disk Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlThis tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Original title: crashing in Vista, something with the drivers I think
At startup, I see a message that says: Media test failure. I can sometimes to vista in normal mode, but then it's a matter of time (not too long usually) before the screen flickers and goes black. I then turn off the power and restart. Once it says graphics driver NVIDIA has stopped working properly, I've updated my driver and now it says it's working properly, but I still have the same problem. My bucket of blue screen error is: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys any help will be greatly appreciated
Hi zambetti,.
Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This error indicates that an attempt to reset display driver and recover a timeout failed.
Check out the link:
http://msdn.Microsoft.com/en-us/library/ff557263%28VS.85%29.aspx
Since you've already tried to update the Nvidia drivers, you can try to uninstall and reinstall the same check.
You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.
Step 1:
Uninstall the audio drivers from programs and features
a. click on start
b. type appwiz.cpl in the start search
c. search for all driver packages, Nvidia, right click and uninstall.
Step 2:
Uninstall the drivers from Device Manager.
a. click on start
b. type devmgmt.msc in search, and then press enter
c. in find Manager device for the device, right-click on it and select the option uninstall.
After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.
Step 3:
To delete the folder:
one. Click on start and Type C:\windows\system32\drivers folder in start search
b. click on drivers and select nvlddmkm.sys
c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.
d. restart the computer and check.
You can also check the manufacturer's website and download the latest drivers from Nvidia:
http://www.nvidia.com/download/index.aspx?lang=en-us
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Blue screen errors the problem points to the files Volsnap.sys or Classpnp.sys.
Last month, I had a series of blue screens. The problem points to the files Volsnap.sys or Classpnp.sys.
I have a Dell Precision T3500, running 64-bit Windows 7 Prof. The system is configured with RAID.
Sometimes rebooting the system in the middle of the night and sometimes it freezes while I work on that. It is during the night to safeguard and Virus scanning using Trend Micro, which is the only type of trainer of spam on the system.
No idea on how to stop this would be really appreciated! Thank you
Hello
Results verified BlueScreenView WinDBG / DumpCHK.
make these problems worse. Uninstall it and run the removal tool to prevent
remains of troublecausing. The following recommendations to use during the test,
even better all the time.TrendMicro removal tool
http://eSupport.trendmicro.com/pages/how-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspxList of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/------------------------------------------------------------
Here's what I use and recommend: (these are all free and very effective versions.)
Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.Prevx - Home - free
Windows Firewall
Windows Defender (is not necessary if you use MSE)
Protected IE - mode
IE 8 - SmartScreen filter WE (IE 7 phishing filter)
I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)Two versions of Avast are available 6.x and 4.8 x
Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-downloadAvast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/Prevx works well alongside MSE or Avast
Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspAlso get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.==========================================================
The Bug_Checks were D1 (19 long happened if he should really
do not be in the mix) and CAUSE volsnap.sys classpnp.sys which are
Components of Windows, which means something else led in error.1. Uninstall TrendMicro as it has a role - is not enough to just disable
such that it will still load chunks of itself in memory.2 Volsnap.sys is the Windows volume shadow copy driver and disk problems
or other corruption could be at stake. Classpnp.sys is the SCSI class system
dll checking and disk problems will affect the it. Run SFC/scannow, and then
Checkdisk (chkdsk /f r).Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html=========================================================
Other troubleshooting methods:
BCCode: D1 0x000000D1
Stop error when you resume a computer that is running Windows 7 or Windows Server 2008 R2
from sleep or standby extended: "STOP: 0x000000D1".
http://support.Microsoft.com/kb/978982Stop error on a computer based on Windows Server 2008 R2 or Windows 7 during operation
system uses a storport virtual miniport driver to save a dump file or a file of hibernation: "0x000000D1.
http://support.Microsoft.com/kb/2320550Those 7 other KB Articles are available
http://support.Microsoft.com/search/default.aspx?mode=a&query=0x000000D1&SPID=14019&catalog=LCID%3D1033&1033comm=1&Res=10--------------------------------------------------
Think video drivers especially if it may be others. Refer to the section of driver in my generic bluescreen
methods of troubleshooting below. BIOS, low and antispyway/antivirus/security chipset drivers
programs may also cause this. Check the resolution of the problems and when you get to the pilot and sections tests memory refer to the generic methods in the next message and then returns to the resolution of problems
If necessary.Cause
A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.
This bug check is usually caused by drivers who used a wrong address.
If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:
- The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
- The function call was made to a function in another pilot, and that this driver has been unloaded.
- The function was called by using a function pointer that was an invalid pointer.
BCCode: d1 0x000000d1<-- read="" this="">-->
* 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-=========================================
Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htmMyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html-------------------------------------------------------------------------
Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.As examples:
BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002or in this format:
Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000It is an excellent tool for displaying the blue screen error information
BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlBlueScreens many are caused by old or damaged, in particular the video drivers drivers however
There are other causes.You can do mode if necessary safe or the Vista DVD command prompt or
Options recovery if your system is installed by the manufacturer.How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlYou can try a system restore to a point before the problem started when one exists.
How to do a system restore in Windows 7
http://www.SevenForums.com/tutorials/700-system-restore.html-------------------------------------------------------------------------
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates cbs.log Windows Vista (and Windows 7)
http://support.Microsoft.com/kb/928228The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-------------------------------------------------------------------------
Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers to 7 (update drivers manually using the methods above is preferred
to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlHow to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx-------------------------------------------------------------------------
How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly
http://support.Microsoft.com/kb/958233Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
http://www.chicagotech.NET/Vista/vistabluescreen.htmUnderstanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033-------------------------------------------------------------------------
In some cases, it may be necessary.
Startup Options recovery or Windows 7 disk repair
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlHow to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlHow to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlI hope this helps.
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Blue screen error 0x0000001E on Windows 7 Professional
Firma problema:
Problem event name: BlueScreen
SO version: 6.1.7601.2.1.0.768.3
Locali impostazioni ID: 1040Further information sul problema:
BCCode: e1
BCP1: FFFFF80003375610
BCP2: 0000000000000002
BCP3: FFFFFA8008AB20E0
BCP4: FFFFFA8008AB20E0
OS version: 6_1_7601
Service Pack: 1_0
Product: 768_1Problem on Acer laptop with Windows 7 teacher ITA
Hello
Resolve errors stop (blue screen) in Windows 7 - has a section for if you can or cannot start Windows.
http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7See this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot BlueScreens - answers top 3 (+ 1 more).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files.
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65============================================================
BCCode: 1st 0x0000001E
Remove ALL power and reinstall all the memory cards and cables (both ends when)
possible) - in fact, remove and replace - do not just tight. This is for a PC and on all
that can be done for a laptop is reinstall the memory and clear the vents. Make sure the BIOS.
low level chipset drivers and key device drivers are all up to date by check manually to the
manufacturer websites.Bluescreens many are caused by the BIOS, drivers from the chipset level low and other main device drivers
that are not the latest, even if the computer is new. Manually check for updates
using the methods of updates as indicated in the resolution of the problems above and/or the
methods below (which are the same).
BCCode: 1st 0x0000001EImportant info if you received a STOP Code
If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.
If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.
These actions could prevent a mistake like this does not happen:
- Download and install updates for your computer from Windows Update device drivers.
- Scan your computer for computer viruses.
- Check your hard drive for errors.
KMODE_EXCEPTION_NOT_HANDLED parameters
The following settings are displayed on the blue screen.
Cause
It is a very common bug control. To interpret it, you must identify which exception has been generated.
Common exception codes include:
- 0 X 80000002: STATUS_DATATYPE_MISALIGNMENT
An unaligned data reference was encountered.
- 0 X 80000003: STATUS_BREAKPOINT
A breakpoint or ASSERTION was met when no kernel debugger was attached to the system.
- 0XC0000005: STATUS_ACCESS_VIOLATION
A memory access violation has occurred. (Parameter 4, verification of bug is the address to which the driver attempted to access.)
For a complete list of exception codes, see the ntstatus.h file located in the directory of the Windows Driver Kit inc.
Resolution
If you do not have to debug this problem, you must use certain basic troubleshooting techniques. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. Try changing video cards. Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading.
If you plan to debug this problem, you find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.
If the exception code 0 x 80000003 occurs, this indicates that a breakpoint coded hard or assertion was hit, but the system was launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly, make sure a kernel debugger is connected and the system is booted with the Switch/DEBUG .
In case of exception code 0 x 80000002, the trap frame will provide additional information.
If you don't know the specific cause of the exception, the following should be considered:
Hardware incompatibility. First of all, make sure that all new equipment installed is compatible with the installed version of Windows. For example, you can get information about compatibility with Windows 7 in the Windows 7 Compatibility Center.
Service system or driver faulty device. In addition, a chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.
If a driver is listed by name in the bug check message, disable or remove that driver. Disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.
If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, the service may be removed by the system startup by using the Recovery Console and by removing the offending system service file.
Check the system log in Event Viewer for additional error messages that might help determine the device or driver responsible for control of bug 0x1E. Disable the cache in the BIOS memory could also resolve the error. You must also run hardware diagnostics, especially the scanner memory, provided by the manufacturer of the system. For more information about these procedures, see the manual of your computer.
The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is incompatibility of the system BIOS. BIOS problems can be solved by upgrading the version of the system BIOS.
To get a stack trace, if the normal battery monitoring procedures don't
Use the command Ko (display Stack Backtrace) to display the parameters from the stack trace. Look for the call to NT! PspUnhandledExceptionInSystemThread. (If this function is not listed, see the note below.)
- The first parameter of NT! PspUnhandledExceptionInSystemThread is a pointer to a structure that contains pointers to an except statement:Copytypedef struct _EXCEPTION_POINTERS {PEXCEPTION_RECORD ExceptionRecord; PCONTEXT ContextRecord; } EXCEPTION_POINTERS, * PEXCEPTION_POINTERS; ULONG PspUnhandledExceptionInSystemThread (IN PEXCEPTION_POINTERS ExceptionPointers)
Use the command dd (display memory) to this address to view the data.
The first value retrieved is an exception record and the second is a context record. Use the command .exr (display Exception record) and the command .cxr (display context record) with these two values as arguments, respectively.
After running the .cxr command, use the kb command to display a stack trace which is based on the registration context information. This stack trace indicates the call stack where the unhandled exception occurred.
-
When I connect broadband connection. a blue screen appears with error driver_irql_not_less_or_equ
. DMP files ar bellow:
https://onedrive.live.com/?CID=BF931C2E054B2BA5&ID=BF931C2E054B2BA5%21105
Original title: driver_irql_not_less_or_equal
Accidents were not conclusive.
BugCheck D1, {29, 2, 0, fffff880018b9f2a}
Probably caused by: ndis.sys (ndis! ndisXlateReturnNetBufferListToPacket + 2 a).
Follow-up: MachineOwner
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access an address pageable (or completely invalid) to a
application interrupt level (IRQL) that is too high. It is usually
caused by drivers using a wrong address.
If the kernel debugger is available, get a stack backtrace.
Arguments:
Arg1: 0000000000000029, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880018b9f2a, address memoryDebugging information:
Update your network drivers, preferably from the support page of the manufacturer of your computer, which is strangely not available at this time. If you can't find a version update at Dell, try Realtek, linked below
Identification information of the machine [of Smbios 2.3, DMIVersion 35, size = 2590]
BiosVendor = Dell Inc.
BiosVersion = A11
BiosReleaseDate = 30/11/2006
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex GX520
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct =
BaseBoardVersion =OptiPlex GX520
http://www.Dell.com/support/home/us/en/04/product-support/product/OptiPlex-GX520/drivers
Note: This machine is pretty old and I see no driver support beyond Windows XP.
Image path: \SystemRoot\system32\DRIVERS\Rtnic64.sys
Image name: Rtnic64.sys
Timestamp: Fri 30 mai 11:12: 23 2008 (48401957)Description of the driver: Realtek Ethernet NIC driver
Driver update site: http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=7&PFID=10&level=3&Conn=2
-
Get the blue screen error saying windows has shut down to prevent damage to this computer
My sons computer is BLUE with a message saying that windows was arrested for not to damage your computer. And it is stuck on that screen. Do you know why windows shuts down his computer?
* original title - my son computer is blue and a message indicating that windows has stopped to avoid damaging his computer. And he is not able to do anything. Do you know what it is? *
Hello
1. what operating system is installed on his computer?
2 did you the hardware changes to his computer before the question?Perform the steps in the article and see if the problem is resolved or not.Resolve stop (blue screen) error in Windows 7
Also check the event viewer for error logs
What are the information contained in the logs of the event (Event Viewer)?
-
Windows XP blue screen error message: 0 x 00000024
I keep my pc while it was running chkdsk (Yes, I know now that it was stupid) and since then couldn't make it past the above blue screen error message.
Read the full error message: Stop: 0 x 00000024 (0x83160AB0, 0 x 0000102, 0 x 00190203, 0 x 00000000)
I have worked with F8, F12 and F2 Setup and managed to do it boot from the CD. I put in the diagnosis CD and ran the diagnostics for blue screen and hard drive errors - all tests passed.
Then, I changed Setup to boot from the hard disk - but again received the blue screen. Once back to the prompt, I tried running chkdsk/f and has received no indication of errors. I tried chkdsk/f/r and can not access the recovery screen (it says it's an invalid order). I tried to put it in C: > R and f: > R (F is my cd drive).
Help! How can I get rid of this screen?
You damaged the Windows installation. If you have not saved the data on that hard drive, you may be able to get it back by using Linux Livecd such as Knoppix and copying data to an external hard drive. General information about the use of Knoppix for this are:
You will need a computer with two cd drives, which is a dvd/cd-rw OR a usb thumb drive with enough capacity to store your data, OR a usb/firewire external drive to FAT32 (not NTFS) *. To get the Knoppix, you need a computer with a fast Internet connection and software third engraving. Download Knoppix .iso image file and create your bootable cd. Then start with her and she will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.
* My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions.
Once the data is safe, try a repair installation. If it works fine. If this is not the case, do a clean install of Windows.
http://www.michaelstevenstech.com/XPrepairinstall.htm - repair install how-to
http://michaelstevenstech.com/cleanxpinstall.html - Clean install - how-to
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - what you will need at handYou sound quite gifted in computer science but if the foregoing is not going to be your cup of tea (and that's OK!), take the machine to a competent computer technology instead. This is not a person of a type BigComputerStore/GeekSquad of the place. MS - MVP - Elephant Boy computers - don't panic!
Note This procedure assumes that you can locate NT! PspUnhandledExceptionInSystemThread. However, in some cases (for example an access violation crash) you will not be able to do. In this case, to look ntoskrnl! KiDispatchException. The third parameter passed to this function is a trap frame address. Use .trap (trap Display frame) with this address to define the context of registry to the correct value. You can then perform the stack traces, issue other commands.
BCCode: 1st 0x0000001E<-- read="" this="">-->
* 1045.html http://www.faultwire.com/solutions-fatal_error/Check-to-be-sure-you-have-adequate-Disk-Space-0x0000001E-
=========================================================
Driver Verifier can help find some BSOD problems:
Using Driver Verifier to identify issues with Windows drivers for users advanced
http://support.Microsoft.com/kb/244617
How to solve the problems of driver in Windows Vista or 7.
http://www.WinVistaClub.com/T79.html
Using Driver Verifier
http://msdn.Microsoft.com/en-us/library/ff554113 (v = VS. 85) .aspx
How to use the Windows Driver Verifier Manager to troubleshoot and identify questionshttp://www.youtube.com/watch?v=_VwIDD9xngM Driver
Driver Verifier
http://www.techsupportforum.com/2110308-POST3.html
Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php
How to use Windows drivers check Manager to solve problems and identify the Driver questions
http://www.YouTube.com/watch?v=_VwIDD9xngM
You can disable the driver verifier
http://support.Microsoft.com/kb/244617
Start - type in the box search-> auditor/Reset hit enter to disable
BlueScreenView lets you know if there is a driver specified in the error message. Also check with
MyEventViewer at the blue screen.
If DriverVerifier creates a minidump download the and provide a link to it, then we can analyze it.
----------------------------------------------------------
References to Vista also apply to Windows 7.
It's my generic how updates of appropriate driver: (main drivers and BIOS)
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.
Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.
Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)
Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.
Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.
Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html
If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it) and
Then, get new ones manually if you wish.
Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/
How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/
==========================================
Tests of memory intercept all errors such as memory do not match (possible even for sticks
seemingly identical) and when the faster memory is placed in system behind the slower memory.
So it is best to Exchange also sticks in and out to check for those, even if all the tests of memory do not
show a problem.
To test the RAM here control - run 4 + hours or so.<-- best="">-->
www.memtest.org
For the Windows Memory Diagnostic tool.
Start - type in the search-> memory box - find top - click - right Memory Diagnostics tool
RUN AS ADMIN follow the instructions
Windows Vista: How to scan / test your memory with Windows Vista memory or RAM
Diagnostic tool
http://www.shivaranjan.com/2007/11/01/Windows-Vista-how-to-scan-test-your-RAM-or-memory-with-Windows-Vista-memory-diagnostic-tool/
How to run the diagnostic tool memory in Windows 7
http://www.SevenForums.com/tutorials/715-memory-diagnostics-tool.html
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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