Blue screen in safe mode

After starting in safe mode with "recovery of directory" (or something like that). It's a high "with the network. He stops at a blue screen with only ' ease of access to the corner he'S and "shutdown" in the corner of LR.» These work, but do nothing useful. This isn't BSOD.  My best theory is that it's something that takes a lot of time and I should leave him alone, but it has been a few hours. I tried pulling the power cord, but always the same reboot. If the PC comes with a boot to the rescue CD or restore backup image, no one can find it. There is here no CD burner either. If I order a CD of emergency by mail starting, I want to do. It has Windows 8, recently updated to 8.1

* the next Situation. I think I should try to restore the backup image of the system. I tried hitting F2 during the restart and got a diagnostic screen. I expected a start screen on backup image partition. I got the info from system information in Diagnostics.

Model: 23-B012

Series: 3cr30806p9

BIOS: 8.09

Any suggestions on how to proceed to the welcome here.

Thanks for the reply. Now Tuesday morning. It turns out that I was led through a recovery of the system by HP on the phone. The magic key is F11 at startup. The recovery went well, but in the end the system was still in safe mode and not would allow me to move forward. HP said that I needed a recovery CD. A supplied with the product, but had been lost or thrown by the owner. As I write, I am waiting for a replacement CD to come in the mail. Should arrive today.

Thanks for your reply. It turns out that I was led through the system on the phone to Monday HP recovery. The magic key is F11 at startup. The recovery went OK, but system was still in safe mode and I couldn't go forward. HP said I need a restore CD that came with the product, but had been lost or thrown by the owner. For now, waiting for a delivery of a new CD, which should happen today (Tuesday).

Update 9/29: the restore CD turned out being of 5 CD I was able to use it to recover a system that works, somehow. But this system is said to 22 updates. I tried to apply, but they started, but never finished. So I had to redo a system recovery, but did not need the CD's this time. One of the Office applications later, said that she needed an update, so I picked the 22, but same problem, although this one update never finished, and when I tried to use the application again, it always says that it needed updating. So I just removed it from the office. As this isn't my computer, and its run-time type, I don't want to fool with it more. In any case, it would be a new problem, so we can mark the original was closed.

Tags: HP Desktops

Similar Questions

  • My iMac does not start correctly. Instead, I just a gray screen. Safe mode starts, it's ok. No problem. So I ask what next step can I try? Thank you very much

    My iMac does not start correctly. Instead, I have a gray white screen. Safe mode starts, it's ok. No problem. But not in safe mode, only grey screen again.  So I ask what next step can I try? Thank you very much and sorry for my bad English.

    Reinstall El Capitan without erasing the drive

    Make sure that you have a current backup before continuing.

    HD recovery start:

    Restart the computer after the ring, press in and hold the COMMAND and R keys until the menu screen to appear.

    Repair

    When the recovery menu appears, select disk utility and press the continue button. Disk utility charges and select Macintosh HD entry indented from the list on the left.  Click the first aid tab in the toolbar... If disk utility reports any errors that have been corrected, then re-run first aid until no errors are reported. Wait until the operation is complete, then quit disk utility and return to the main menu. Select restart from the Apple menu.

    Reinstall OS X: Select reinstall OS X and click on the continue button.

    Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than Wi - Fi and more reliable.

    In the future please post in the appropriate forum. Your question is not related to the developers forum. I will take care of moved it.

  • Error KeyCrypt64.sys with Comcast constant blue screen guard all modes in Windows 7

    I am quite experienced with computers and have worked as a technicial since Windows 3.1. I can usually understand something with enough research, but I'm here stummped. It is useful that I took out most of the work of tech and went into programming full-time about 6 years ago.

    In any case, I tried to first Windows 8 Windows 7 upgrade. I used the downloaded installer. It seems to be okay, but I'm excited and made the rookie mistake trying to update too much my apps before the next redΘmarrage - even if they had not, to my recollection, asked to reset. Now, all I get is a blue screen showing INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the relevant details:

    • Windows 8 Pro x 64
    • in place upgrade to Windows 7 Home Premium x 64
    • Laptop HP dv6 - 2173cl
    • 4 GB of RAM, about 500 GB disk with about 90 GB free space remaining

    Here's what I stupidly installed without rebooting:

    • Comcast keeps constant (using Norton 360 and other tools), including, apparently, an AntiLogger

    First of all, the blue screen appears on the monitor secondary extrnal while that the Windows logo appears on the laptop itself.
    Second, the complete error message is "INTERRUPT_EXCEPTION_NOT_HANDLED (KeyCrypt64.sys). I tried even to rename the folder I found KeyCrypt64.sys from C:\program files (x 86) \KeyCryptSDK to KeyCryptBAD doesn't let me enter the system in safe mode or other means.  Having critical files that I can't save any help would be greatly appreciated.

    Just had to fix HP Elitebook my aunt with Win 7 x 64 and constant guard.  Restore points was far enough to solve the problem.  I really hate to reboot the computer, so I spent ten minutes on this one and had it work without too much trouble.  These steps require some special computer knowledge, a mouse external USB and a keyboard and another computer to work - so you may need to ask a friend to help.  But if you follow these instructions, I see no reason why you can not facing up and running without delay.

    As the BSOD gave us the name of the driver, I decided to rename it.  You can use a CD or bootable USB key, but since I have the tools I just removed the hard drive and connected on another computer.

    1) go to the folder \Windows\System32\Drivers on the disk with the BSOD problem

    (2) rename keycrypt64.sys to something like keycrypt64.sy ~ (that's the main culprit - part of constant guard)

    (3) rename hpqkbfiltr.sys in hpqkbfiltr.sy ~ (I had to do this one because after step 2, I got a BSOD for this driver.  This inadvertently disabled the touchpad and keyboard on the EliteBook, so I had to plug in a keyboard and a USB mouse)

    (4) connect a keyboard and an external USB mouse

    (4) reinstall the disk hard if you deleted it, or just reboot if you renamed the files in other words

    (5) uninstall the program telling guard from the Control Panel, programs and features

    (6) restart

    7) return to \Windows\System32\Drivers and rename hpqkbfiltr.sy ~ in hpqkbfiltr.sys

    (8) unplug your USB external mouse and keyboard and restart

    That's all.  Quick and easy for me, I hope this will help you too.

    I will not go into the details on constant guard program that was installed as part of the 'free' software with Norton, who provided his ISP, Comcast.  There are many resources on the Comcast forums.  And from 04/02/2013 I saw a post on the forums that says the problem has been fixed, but I'm not going to tempt fate and reinstall the constant guard.

  • Compaq Presario C700 CTO - blue screen drivers/events/mode RAID or AHCI?

    Hello

    I need to know if my PC Compaq Presario C700 CTO Notebook is running in RAID or AHCI mode because of problems with a driver Intel Matrix Storage Manager (IMSM).  The Read Me text file in the menu start > all programs > intel Matrix Storage Manager folder said if my system works in RAID or AHCI mode determines if my computer needs this driver.

    For the past month, my computer stops and restarts with a blue screen and message when the desktop appears as a message. (The blue screen does not last long enough to read.)  The message is always the same except one I had yesterday which is described at the end of this post.

    "Windows has stopped unexpectedly. '.  The details are:

    Signature of the problem:
    Problem event name: BlueScreen
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 8086
    BCP1: 00000000
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files helping to describe the problem:
    C:\WINDOWS\Minidump\Mini062513-01.dmp
    C:\Users\Dawna\AppData\Local\Temp\WER-48001-0.SysData.XML
    C:\Users\Dawna\AppData\Local\Temp\WERE54F.tmp.version.txt

    A solution:

    Problem with the Intel IMSM driver.

    Intel IMSM driver has stopped working properly.

    Press or click on to download the update on the site of ASUS computer.

    I several times installed upgrading after the blue screen event ever.  The download is an application called V8.9.2.1002_logo_Win7Vista3264.exe.

    The Intel Matrix Storage Manager driver is not in the list of devices in Device Manager > show hidden devices.  I found information on the HP site indicating how do I know if my computer has the driver, because I thought that maybe it has not been installed correctly.  I found the Intel Matrix Storage Manager program folder in the start menu > new programs.  I can't know what version it is.  Reading tells Me to text file in the folder to open the Device Manager and search for specific controllers SATA RAID and SATA AHCI controllers.  If not in the list then it appears that my OS is not running in two modes.  I can't find these devices in the list, but the Read Me text file advises me to contact the manufacturer in case of doubt.  My warranty has expired, so I'm here asking for help.

    When I use the HP product detection analysis to try to automatically scan for driver updates, it reads my product incorrectly.   Running the tool has sometimes followed by a crash and blue screen.

    I do not remember the changes that I made at the time when the events of the blue screen started to happen.  There was an event yesterday blue screen and the message on the desk said a problem with the HP Recovery Manager and backup.   He advised me to install an update from the HP website.  The link did not open so I downloaded the version 4.0.100.1189sp39296.exe of HP update.  I've also updated my graphics driver.

    I would be grateful if someone could help me solve this problem.   I'm worried about damaging my computer.

    Dawna

    HP Compaq Presario C700 CTO Notebook PC
    OS 32-bit of Windows Vista Home Premium Service Pack 2
    x-86 based PC
    SM BIOS version 2.4
    Physical memory (RAM) installed 2.00 GB
    Total physical memory 1.99 GB
    866 MB available physical memory
    4.22 GB total virtual memory
    2.69 GB available virtual memory
    Page file 2.28 GB of space

    Hello:

    First of all your needs from laptop to have the hardware (CPU and chipset) Intel to run the Intel Matrix Storage Manager.

    Your C700 CTO may have either hardware Intel or an AMD/Nvidia chipset so I can't tell you what your laptop has.

    You can tell however, and you can tell what mode of the controller to your PC is currently running (AHCI or RAID).

    If you have PC, go into the Device Manager and if you have a category of an ATA/ATAPI IDE controller based on an Intel processor, click to expand that and if your laptop is running in AHCI mode, the controller will have the AHCI word in the description of the controller.

    If your mobile phone is set to RAID (which I doubt), scroll down further on the Device Manager list, and there would be a category of storage controllers if the command is set to RAID.

    Click to expand, and you would see a description of disk with the word inside RAID controller.

  • blue screen after computer mode alarm watch

    Hello, I get a blue screen after waking up from my computer Windows 7 sleep mode.  The message isblue problem signature: problem event name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 locale ID: 1033 additional information about the problem: BCCode: 116 BCP1: FFFFFA80068823E0 BCP2: FFFFF880057E7394 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 product: 256_1.  Can anyone help?

    Hi Jaycee,

    Blue screen errors can occur if a problem causes Windows 7 to stop or restart unexpectedly. You might see a message that says: "Windows was arrested to avoid damaging your computer."

    These errors can be caused by hardware and software issues, and it can be difficult to solve the problem. The following methods and tools can often help get Windows running again.

    I suggest you remove all external devices except the keyboard and mouse and check if it helps.

     

     

    Please follow the methods and the update below us on the State of the question.

     

    Resolve stop (blue screen) error in Windows 7:

    http://Windows.Microsoft.com/en-GB/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

    Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

    Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    Warning: Before performing a reinstallation of Windows 7, should be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before you reinstall the operating system.

    You can also download the last dump file so that we are able to help you. C:\windows\Minidump

     

    You can use Windows Explorer and copy the dump files to your desktop or your personal documents folder. Then download them to your Sky Drive folder.

     

    If you are not able to find the dump file, and then check if it has been activated. To so proceed as follows:

     

    a. click Start, point to settingsand then click on Panel.

    b. double-click on System.

    c. click on the Advanced tab and then click settings under start-up and recovery.

    d. in the Write debugging information list, click on image partial memory (64 KB).

     

    For reference:

     

    Send a copy of your dump file in a shared file on your disc of sky with a link here.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    To change the folder location for memory dump files, type a new path in the dump file box (or in the directory of small box discharge, depending on your version of Windows). You can go through the link for more information

    http://support.Microsoft.com/kb/254649

     

     

    I hope that the information above helps you.

  • I have a Toshiba with vista 64-bit. Stuck on welcome screen and safe mode does not start loading windows files pass,

    My phone threw sleep for a few months because I had no internet. I just got the internet hooked upward and started the computer, worked fine until about 10 mins in., I got a blue screen crash. tried to restart and now when I click on my user account he just says welcome and very much in charge. halp please! Ive been working on this problem for 8 hours now and its getting a bit frustrating I sem find lots of ppl with the same problem or similar but not much help answers.

    Hello

     
    I suggest that contact your computer manufacturer to get the disc to repair the system to solve the problem.
  • ASUS enrich your life Note 8, does not work touch screen in safe mode

    Separated from this thread.

    I just met a problem with my touch screen not working not, which was my fault. After panic because I had no way to access the Tablet, I dug an old USB keyboard and connected the Note 8 with a StarTech.com 5 in Micro USB to USB OTG Host Adapter that I got on amazon.com to connect the tablet to something else some time ago. After completing the connection I could then access the Tablet and correct the error to retrieve my touch screen.

    Hi Spyce,

    I'm glad that you were able to solve the problem, and I appreciate the efforts. I'm sure that this information could help other users of MS Community.

    Kind regards

    Waseemulla S

  • My Xp does not start, only in safe mode. Normal mode just keeps looping in the loading screen. Safe mode works fine, what to do?

    As the title says. What should do?

    I found out what is wrong. The hard drive could not be "read". Drive C and D was crushed. Had to change the hard drive. Changed, working (y). Thanks anyway :)

  • Blue screen after the mode 'sleep'

    Separated from this thread.

    I have the same problem on a computer that is running Windows 7 Pro.  Because I don't see a solution, I hope to update this connected point.

    Here is the link to the compressed dump files.

    https://charlottebridgehome-my.sharepoint.com/personal/cbhtech_charlottebridgehome_org/_layouts/15/guestaccess.aspx?guestaccesstoken=tVO9L40%2f3RPg6dnuZNFhE8bV6ykq1cs4AuCk0Ukoxvg%3d&docid=14c7e3fb9bc1049e79eac910fed34726e

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    More information about the problem:
    BCCode: 7A
    BCP1: 0000000000000020
    BCP2: FFFFFFFFC000009D
    BCP3: FFFFFA800743E078
    BCP4: 0000000000000000
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files helping to describe the problem:
    C:\Windows\Minidump\030815-44663-01.dmp
    C:\Users\Administrator\AppData\Local\Temp\WER-67798-0.SysData.XML

    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Thanks for the update. The SEP client update will automatically happen. If managed customer needed to push the managed client last package. If it is unmanaged client the latest package from here download: https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

  • Satellite U300-159 - blue screen after Windows 7 installation

    Satellite U300-159. I did a clean install of Windows 7 Home Premium 64-bit. Since the upgrade, it has blue screen every time you start after approx. 1 min. blue screen * STOP: 0x000000f4. The computer restarts it self after a while.

    I checked memory with 2 different programs. No errors. HARD drive checked - no error.
    Updated the BIOS, but get the error 1275 attempted using Toshibe updateprogram code.

    Anybody have ideas, what to do?

    Hey,.

    I m a bit confused about your ad first, you wrote that you did a clean install and then you wrote something about an upgrade
    What's true?

    Anyway, if you see the blue screen in safe mode too? If this isn't the case, it seems to be a driver issue because in safe mode no drivers will be loaded.

  • Why my screen freezes or blue screen appears in normal mode but not safe modes?

    My monitor quivers at the start and in security mode. PC freezes or blue screen during normal mode but not in safe mode.

    Hello

    If it works, fine, safe mode, start your computer in a clean boot State to eliminate conflicts of third party software and check if the problem persists.

    Note: Follow step 7 to your computer as usual.

    In addition, follow the steps in this article.

    Resolve stop (blue screen) error in Windows 7

  • How can I get rid of the screen which is in safe MOde?

    When I turn everything on the my computer, go to my desktop and a black screen appears with the 4 corners with lettering safe mode, I'm still able to see all my icons, but my problems, the screen on safe mode, how do I get rid of this? Thank you.

    Hello

    . What exactly happens when you try to connect to a Normal mode?

    Please follow the steps and the link:

    Method 1:

    To completely turn off Safe Mode and return to the Normal Mode:

    a. click on the Start button in the lower left corner in Mode safe mode, and then select turn off computer, select restart from the context menu.

    b. place your finger on the key F8 as the computer stops and restarts. As soon as it starts to boot the system, start pressing F8 repeatedly.

    c. stop pressing F8 when you see a menu of options appear on the screen. This is the start menu. Select the Normal Mode in the start menu either hit the number next to the Normal Mode or by using the arrow keys to select Normal Mode and then pressing "Enter".

    d. waiting for start in Normal Mode.

    Method 2:

    a. close all running programs and open windows if you are back on the desktop.

    b. click on the Start button.

    (c) in the search box of the Start Menu, type in msconfig and press enter on your keyboard.

    d. the System Configuration utility will open and click on the Startup tab.

    e. you will now boot options. UNCHECK the box labeled Start secure

    f. press the apply button and then press the OK button.

    g. will now present you a prompt indicating that you must restart the computer to apply the change.

    Click the restart button to restart your computer and check the current status of the issue.

    I hope this helps.

  • How to quit the black screen safe mode

    The other computer is panic

    Restarting it brings me to the options screen

    Each option is a black screen with 'safe mode' all over

    There is no button on the start menu, nothing at all, the button operation tone and its odious

    Help please!

    Hello

    what buttons "beep"?

    sound signals are normally a sign of hardware problems

    Here are links to "beep" error codes

    http://www.pchell.com/hardware/beepcodes.shtml

    http://www.computerhope.com/beep.htm

    If the above does NOT apply

    and if you don't have a dvd of vista microsoft brand a startup repair disk

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

  • Upgrade to Firefox 25.0 today. Now I can not restart (hangs or blue screen; Win 7) but it starts in Mode safe mode OK and it starts in mode NML if Ive not running Ffx

    Upgrade to Firefox 25.0 today. Now I can't restart the computer (it crashes or goes to the blue screen; Win 7) but it starts in Mode safe mode OK and it starts in normal mode if I don't run Firefox since I finally started. This suggests that Firefox 25.0 installation done something for her. How can I proceed? Thank you, Jim.

    Hello

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

    Thank you.

  • Blue Screen of death - now cannot load Windows (even in safe mode)

    Laptop last night (Satellite L500-19Z;) Win 7 64 bit) crashed while playing CIV4. Had a blue screen of death. before I had the chance to read one of the error messages about the computer restarted.

    It loaded windows in SafeMode very well then and informed me that he had loaded OK the problem safe mode will be linked to some recently installed software and I should uninstall programs I had installed until it loads normally. As it was late last night I closed and thought I would sort the morning (with the benefit of hindsight it may have been a mistake...).

    Today, when the computer tries to start, it tries a startup repair; Unfortunately it does not work every time and it says "Startup Repair tried several times but still cannot determine the cause of the problem"

    I looked at the paper it produces, but it passes all of the individual tests.

    I can't access also advanced recovery options system & support, that appears in the Startup Repair dialog box as it requires that I be connected, which apparently I am not (probably the machine never got to the windows screen connection before attempting repair system). The error message reads "you must be logged to access system recovery options. If you encounter problems to connect, please contact your computer administrator for help. Please click OK to restart the computer. »

    I had a go at the start in the advanced options (safe mode, safe mode with command etc., but the result is the same).

    I also tried the repair of your computer to the screen option options advanced boot, but after the screen where it asks you to choose the language and keyboard, I get the same error of connection mentioned above.

    Is it possible to repair or even run windows based hard drive recovery (do not have the DVD of recovery with me as I'm away from home for a few weeks) without connecting to windows? I expected here, but have not yet find a way to do it.

    (there is no disc in the disc drive, no other devices connected to the laptop - I tried with power outlet and the battery and have not noticed differences)

    Thank you
    James

    Hello

    Pitty, you cannot retrieve the HEXADECIMAL code
    On this side, I think that your HD or registry is damaged and you have to reinstall the entire system

    Good luck

    Post edited by: Praepositus

Maybe you are looking for