blue screen on startup of popular 7 Home premium

Similar Questions

• Sony DV Camcorder Driver causing blue screen with Windows 7 Edition LeAPC_INDEX_MISMATCHErreur Home Premium

  I've been uaing ULEAD VideoStudio 11.5 Plus Edition to capture video in Windows XP without any problems via ilink cable 1394 and I just new PC of Dell Studio XPS 435 t Intel i7920 2.67 Ghz 9.0 GB of RAM Windeos 7 Home Premium 64 - bit operating system. I thought that the problem was with the Corel/Ulead software but I get the same blue screen when trying to import using Windows Media Center, so I think it could be a nuisance pilot, but do need help from Microsoft try to identify the root cause. Looking for someone with the same problem who might already have a solution.
   
   Sony DV camcorder

   AVC\Sony & DV - VCR & video CAMERA & DV

   MSDV

   Msdv.sys

   

  Blue Screen details showing stack crash
  123109-20311 - 01.dmp 31/12/2009-22:25:06 LeAPC_INDEX_MISMATCHErreur 0 x 00000001 00000000' 75602dd9 00000000'00000000 00000000' 0000ffff fffff880'07d8aca0 ntoskrnl.exe ntoskrnl.exe + 71f00 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713 - 1255) x 64 C:\Windows\minidump\123109-20311-01.dmp 8 15 7600

  I discovered that my Creative Live! installation caused a bluescreen drivers (LeAPC_INDEX_MISMATCHErreur) when you try to access mstape.sys from (in my case) the Sony HDR - FX1 (Sony DV) or Microsoft DV.  My machine has Windows 7 x 64, 8 GB RAM, processor AMD X 6.

  After I uninstalled the Creative Live! software everything works perfectly!

  So, I see that your PC has "Creative Live!" Power stations "installed on it;  my suggestion is to uninstall this application, restart and try again.

  For info. I also switched to the 1394 "native" driver for my NEC firewire adapter.

• I can't open windows update in Safe Mode. Also blue screen at startup ('a forward driver a buffer based on the battery'

  My laptop keeps hitting a blue screen at startup ('a forward driver a buffer based on the stack'), I can only start it in safe mode. I want to try windows updates to see if this will help, but whenever I click on the button to update windows on the start menu, nothing happens. I tried searching for the program to see if I can open it another way, but can't find it. If I click on windows update and then nothing happened. I have windows vista home.

  original title: I can't open windows update

  Hey ElizabethSlater,

  Try to run a full scan with the Microsoft Safety Scanner to make sure that nothing is found.

  Try also to install the latest drivers from your computer manufacturer's website. If you have difficulty to locate the website of your computer manufacturer or the drivers on their page, please provide your computer brand and model in your next reply. If you have built your computer you need visit the site of the manufacturer of each piece of hardware to get the latest driver.

  Once the drivers have been installed, try to restart your computer, and then test to see if the same problem occurs.

  Hope that helps.

• Satellite L300D c000021a (PSLC8E) blue screen on startup after win7 64 bit

  Hello

  The error code on a blue screen after startup (after loading win7 logo) is:
  STOP: c000021a {fatal system error}

  Installed Win7 Ultimate x 64.

  My bios version is 1.80

  Someone has any idea how to solve this problem?

  Thanks for help

  Have you tried to install the original preinstalled Toshiba system using the recovery disk to check if the same BSOD error appear?
  If this is not the case, do.
  This BSOD can be linked either hardware or software problem and good work and pre-configured system could clarify the situation.

• The dreaded blue screen on startup with Windows XP

  Get the dreaded blue screen at startup. Use Windows XP and my PC of becomes as much as the screen connection, but when I select my login name, that the blue screen appears. If I choose one of the other names the process gets a little further, but the blue screen then appears. I can login in safe mode and that you ran some diagnostic tests, but the problem persists.

  As the forums MS Answers does not prompt for any information system when a new question is asked, we know absolutely nothing about your system.

  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  If would know more about your system and that the Blue Screen of Death (BSOD said):

  Please provide additional information on your system:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a CD/DVD drive work?

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  What do not you think that you should see?

  Your system seems to start OK and then crash or didn't he start not at all?

  If your system works fine, what do you think might have changed since the last time it worked correctly?

  The next time your system crashes, provide more information on what you see.

  Here's a BSOD example showing information you provide:
  http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg
  Send for the nose and the Red arrows (3 to 4 lines total).
  Send all * line STOP message since there are clues in the 4 parameters.
  If there is a name of the file listed in the STOP message, don't forget to include this information too.

• Blue screen on startup check drive c for errors

  Original title: I havea blue screen on startup saying mistakes c disk check was cancelled I want back this sysem also affected and another restoration things helppppppp

  I have a blue to start saying the c disk check to find errors in windows xp iwant to resume what he as affected system restore helppppppppp ted

  Hi edwardcliffe,

  ·         Have you made changes on the computer?

  ·         Are you able to boot to the desktop?

  ·         What is the full error message?

  ·         What do you mean when you say "I want to take this also affected the system restore and other things?

  If you are not able to boot to the desktop, follow the steps.

  You will need an XP installation CD to try to solve this problem.  If you do not, try to borrow one just to run this fix.

  (1) configure the computer to boot from the CD if it is not already configured in this way. You may need to enter the BIOS to configure the computer to boot from the CD.

  (2) set the boot order on:

  Floppy (if present)

  CD/DVD-ROM

  Hard drive

  RECORDING and EXIT

  (3) to start the computer with the XP installation CD in the drive. When you see the prompt «Press any key to boot from CD...» ", do and start the process to boot on CD.

  (4) when the Recovery Console option is available (press R to start the Recovery Console), do it. You may be asked to what Windows installation to enter, what kind of cases the number of the Windows installation you want to work (usually 1).

  (5) when you are prompted, enter the password for the Windows installation. If you have not set up a password just press ENTER

  (6) at the command prompt, type:

  chkdsk /r  (there is a space before the /) Press ENTER.

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  If you are able to boot to the desktop, follow the steps in the article.

  How to perform disk error checking in Windows XP

  http://support.Microsoft.com/kb/315265

  Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  For reference:

  How to install and use the Recovery Console in Windows XP

  http://support.Microsoft.com/kb/307654/en-us

• My Vista system crashes, blue screen on startup: irql_not_less_or_equal STOP: 0x0000000A (0 x 0, 00000002 00000001, 0x81AE8590)

  My Vista system was crushed, tried everything, but finally resorted to a recovery of the original factory image off the coast of the hard drive Partition. Everything seemed to go smooth but now I get a blue screen at startup: irql_not_less_or_equal STOP: 0x0000000A (0 x 0, 00000002 00000001, 0x81AE8590)

  Odd part is the system has two RAM slots, we have a 2 GB key and another has a 1 GB. Could not get the machine to start with two sticks in. Will start with a stick in each thin slot. Will not start no matter how they are installed if you are using the two RAM slots. Ran SFC/scannow. He found errors, that it cannot correct. How can I fix these errors?

  CBS log is large enough: what details should I post it to help you troubleshoot?

  Note: Were able to update the system, including the installation of updates Windows 128 and seems to be updated throughout the SP-2. I really don't want to run another recovery if possible.

  Thank you!

  Hello

  Perhaps you have different brands of RAM in your computer, and so it would not start with the two inserted Rams. Do a check for your specific PC memory that tells you what products work with your system.

  Follow the information in this article.
  Know what type of RAM you need

  In addition, updated BIOS.

  Warning of the BIOS:
  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  If scan SFC did not fix the issue, I would say that you follow the steps in this article to fix it.

  http://support.Microsoft.com/kb/929833

  Regarding blue screen errors, follow the steps in this article that applies also for Vista.

  Resolve stop (blue screen) error in Windows 7

• Blue screen on startup, the system restore / repair did not work?

  Hi, I get a blue screen on startup and cannot start windows - with the error code x0000007E.

  I followed the steps on http://support.microsoft.com/kb/958233#StartupRepair however runs the repair does not work, and did the system restore.

  Will be saved my files / is there a way to fix this? Thank you!

  Hello

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  Check this thread for more information using BlueScreenView, MyEventViewer and other methods
  to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

  http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

  We can analyze the minidumps if make you it available to the SkyDrive or another file
  sharing sites.

  ZIP or download the content of the C:\Windows\minidump

  Use SkyDrive download collected files and after shot/screenshot.
  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  -------------------------------------------------------------------------

  Also this, so you can see the probable bluescreens.

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  The system has RAID? If so, it's also very suspicious.

  This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
  may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
  can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
  methods in the next message and then return to the if necessary troubleshooting tool.

  Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
  Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
  spyware/security programs.

  When you get to the pilot and sections of the memory of the troubleshooter check the following message to
  update drivers and memory test and then return to the troubleshooter if necessary.

  BCCode: 7F 0x0000007E which is also 0x1000007E

  Cause

  SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
  interpret, you must identify which exception has been generated.

  Common exception codes are:

  • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

  For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
  the Microsoft Windows Driver Kit (WDK).

  Solve the problem

  If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

  • Make sure you have enough disk space.
  • If a driver is identified in the bug check message, disable the driver or check with the
  • Reference of the manufacturer for driver updates.
  • Try changing video cards.
  • Check with your hardware vendor for updates to the BIOS.
  • Disable the BIOS memory options such as implementing caching or shading.

  If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
  (the address of the exception) must identify the driver or function that caused the problem.

  If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
  has been launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly,
  Make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

  In case of exception code 0 x 80000002, the trap frame provides additional information.

  If you do not know the specific cause of the exception, consider the following questions:

  • Hardware incompatibility. Make sure all new hardware that is installed is listed in the
  • List of Microsoft Windows Marketplace tested products.
  • Service driver or defective peripheral system. A service driver or defective peripheral system can be
  • responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
  • and IRQ conflicts can also generate this error.

  If a driver is listed by name in the bug check message, disable or remove that driver. Disable
  or remove drivers or services that have been recently added. If the error occurs during startup
  sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
  Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
  in Safe Mode, you must start the computer by using the Recovery Console to access the file.

  If the problem is associated with Win32k.sys, the source of the error may be a third remote
  control program. If this software is installed, you can remove the boot of the computer service
  by using the Recovery Console, and then by removing the offending system service file.

  Check the system log in Event Viewer for additional error messages that might help identify the
  device or the driver that generated the bug check 0x7E.

  You can also disable memory cache BIOS may try to resolve the error. You should also
  Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
  For more information about these procedures, see the manual of your computer.

  The error that generates this message may occur after the first reboot during Windows Setup, or
  Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
  BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
  space, reduce the number of files on the disk drive hard target. Find and delete any temporary
  the files that you do not have to have files hidden Internet, backup application and.chkfiles files that
  contain fragments of file saved to disk scans. You can also use another hard drive with more drive
  free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

  BCCode: 7F 0x00000007E who is also a 0x1000007E<-- read="" this="">
  * 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

  ----------------------------------------------------------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard event viewer
  Windows. TIP - Options - Advanced filter allows you to see a time rather
  of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during ' blue screen of the.
  death ' crashes and displays information about all accidents of a table.
  Free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
  However, there are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  You can try a system restore to a point before the problem started when one exists.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -------------------------------------------------------------------------

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
  program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Does not work
  tell all possible driver issues).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting, STOP error blue screen Vista
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  The Options or Vista recovery disk Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Flash blue screen at startup

  Hi I just got my area51, and 1 thing I noticed that whenever I start it it has blue screen flash of 0.5 dry completely (no) - then bios - windows login - etc.

  I used my old monitor and it did not have this blue screen at startup thing so Im wondering if its normal.

  It is most likely part of the screen.
  Seems to me that the display in sync with the computer screen.

• I get a blue screen at startup

  Thought I had solved the problem after having performed some scans but my laptop ran fine a few days then the problem occurred again. I can only run my laptop mode safe. Running Vista Home.

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 2057

  More information about the problem:

  BCCode: f7

  BCP1: 80399899

  BCP2: 8F975B7D

  BCP3: 7068A 482

  BCP4: 00000000

  OS version: 6_0_6001

  Service Pack: 1_0

  Product: 768_1

  Files helping to describe the problem:

  C:\Windows\Minidump\Mini110611-01.dmp

  C:\Users\Beth\AppData\Local\Temp\WER-88702-0.SysData.XML

  C:\Users\Beth\AppData\Local\Temp\WERB49E.tmp.version.txt
  any suggestions?

  The minidump file showed a DRIVER_OVERRAN_STACK_BUFFER (f7) caused by the RapportEI.sys.

  Here is a "Summary" of the error:

  BUCKET_ID: 0xF7_MISSING_GSFRAME_RapportEI +440 d

  The RapportEI.sys is a part of report of Trusteer.

  Can you try in Safe Mode, "reports of disabling Protection against unauthorized removal", by following the steps described in the following link:

  http://www.Trusteer.com/support/en/i-get-blue-screens

  After restarting the computer in Safe Mode, perform the following steps:

  Start > type services.msc in the 'Search' box and press 'Enter' > in the right window, scroll down to the "report Management Service" and double click on the "report Management Service" and the "Startup type" set to "Disabled" > OK

  Restart the computer and see if you can boot into normal Mode.

  Then uninstall Trusteer report.

  At any time, you can contact the Trusteer report support and see if they have any suggestions:

  http://www.Trusteer.com/support/en/report-problem

• Blue screen at startup - stop 0x0000000A (0xV, 0x1B, 0x0, 0x82450C94)

  Title screen: Blue origin on my computer at startup 0x0000000A

  For a few months now I asked problems blue screen during my computer startup. It happens on and off every day. Here's the problem:

  Signature of the problem:

  Problem event name: BlueScreen

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 18441

  More information about the problem:

  BCCode: a

  BCP1: 92FB5498

  BCP2: 0000001 B

  BCP3: 00000000

  BCP4: 82450C 94

  OS version: 6_0_6002

  Service Pack: 2_0

  Product: 768_1

  Files helping to describe the problem:

  C:\WINDOWS\Minidump\Mini040411-01.dmp

  C:\Users\XXX\AppData\Local\Temp\WER-42229-0.SysData.XML

  C:\Users\XXX\AppData\Local\Temp\WER7435.tmp.version.txt

  Read our privacy statement:

  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  I have no experience in this type of thing so any help is greatly appreciated. Thanks in advance!

  Good news, the computer manufacturer sent an engineer home yesterday and the problem has been identified immediately when he opened the computer case. One of the RAM modules was not well attached. After setting the engineer, blue screen errors did not reappear. He has also conducted tests to confirm that everything was fine.

  A big thanks to SpiritX MS MVP and PaulAuckNZ for taking the time to help me. Finally, the issue has been resolved and I don't have to worry more.

• Mac book pro (13-inch, 2006-2010) loop blue screen at startup

  IM new on any computer Mac laptop and my Dad gave me one for a birthday present and worked for a few days. I went on it one day and I got on and I got was a blue screen loop does not start in verbose or safe or upgrader mode, or Internet. recovery, I get the line of command (cmd and s at startup) and fsck - fy to check my system and everything seems ok my friend friendly Apple suggested, it's a damaged operating system or hd is at his last breath, where the startup problem. IM wondering if theres a fix (permanent or temporary) until my new hd and disk os arrives. Any help will be greatly appreciated

  Look at this link and find the serial number of your MBP:

  https://support.Apple.com/en-us/HT204347

  Then enter it here:

  https://checkcoverage.Apple.com/

  Then after return of the EXACT year/model of your MBP.

  Ciao

• Equium A60 - blue screen at startup

  Hi... problem with Equium A60. Running on Windows XP SP2, when I start the computer I see the windows xp logo and then all of a sudden it is blue screen and try to restart. What could be wrong? Any sugessions...

  Thank you

  Try to start in safe mode. To do this turn on the unit and start pressing F8 immediately, in the advanced options menu, select Safe mode. Log on as administrator. When safe mode has loaded right click on my computer-properties online-online advanced settings-online Startup Recovery & -online the system failure => to uncheck the box that says automatically restart => click OK.

  Then stop and restart normally. Now when it bluescreens, you should be able to see the complete error message. You can have a STOP error with a lot of 0s in it. Write it down. Type the STOP in the Google code or support.microsoft.com and see what happens or post it back here, chances are that in this regard, there is a knockout. unless it's a hardware problem.

• HP Envy: a blue screen at startup, then the system shuts down its own

  When I turn on my computer, a blue screen appears and remains.  The boot sequence does not turn on and the computer shuts off after a minute or two.

  Hit the ESC key after that market puts me at the page 'option '.  'Advanced options', I tried "System Restore" and "Startup Repair" or solved the problem.  Failed to start in safe mode or change the boot settings because the sequence of starting (reboot) the system is broken.

  A hard system reset did not work and pushing the F2 key does not bring to the top of the page of diag sys.

  At this point, it seems that the only option on the left are trying to boot from a USB device or do a Reset from the PC (keep my files)?

  Any suggestion would be appreciated.

  Thank you

  It looks like you can have a hard/failed drive. If PC Reset is an option try it. If this does not work I would like to replace the hard drive and booting with recovery media to install Windows.

• Blue screen on startup after obtaining the updatesfor windows registry.

  Windows 7 installs updates automatically and then the computer will not restart without a system crash and dump (blue screen).  I can go to a restore point and get the sysstem of work, but apparentoly updates are at the origin of the problem.  What can I do?

  Hi j3cub,

  There are several reasons to make the computer hang after installing Windows update which can be as conflict third party program during the installation of the update or security software or device driver.

  So I would say that you disable the security software and third party software on the computer and install later update check if it works.

  You can place the computer in a clean boot state and subsequently install updates.

  To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.