Bought AE 2015 CC, but says my trial ran out, despite only after having been a week

Similar Questions

• Initially downloaded photoshop through creative cloud but now it says my trial ran out?

  My payment still works and it opens on my another computer very well, but Photoshop on my laptop says that the trial is in place. Can someone tell me what should I do to get it working again?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• My photoshop trial ran out so I brought, at the end of the installation it says "trial expired"?

  My photoshop trial ran out so I brought, at the end of the installation it says "trial expired". I don't know how to download it again

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• We bought clouds for teams, but still in trial mode

  We bought some clouds for teams, but applications are still in trial mode. We have the license confirmation.

  What must we do to?

  JoeWC,

  Welcome to the Adobe community.

  With Creative CLoud for teams, you must invite users to be part of the team to actually have access to all the products, if the invitations are not sent, then they will use the product as a trial only.

  If you are the Admin program, I ask you kindly, connect to the Console of administration at creative.adobe.com and prompts the user who needs to use the subscription.
  

  Kind regards

  Michael Sharma

• I bought the CC license but still get trial when updating

  

  Could you please tell me why?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I want to use the 3d tool but the options are grayed out, I'm sure having the appropriate system requirements, could someone Pleeeaaasse help

  I want to use the 3d tool but options are grayed out, I followed the tutorials & I'm sure that have the system requirements appropriate, if someone sees something that escapes me in the information following system could you please report it me

  -

  Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01 / 13:23:59:59 CL 1059143 x 64
  Operating system: Windows 7 64-bit
  Version: 7 SP1
  System architecture: Intel CPU Family: 6, model: 14, Stepping: 5 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP
  Physical processor count: 4
  Number of logical processors: 8
  Processor speed: 1862 MHz
  Built-in memory: 12220 MB
  Free memory: 7278 MB
  Memory available to Photoshop: 10825 MB
  Memory used by Photoshop: 60%
  Range of modifier: disabled.
  Space design: disabled.
  Work plans: enabled.
  Multi-frequency 3D printing: disabled.
  HighBeam: enabled.
  Tile image size: 1024K
  Image cache level: 4
  Overview of fonts: medium
  TextComposer: Latin
  Display: 1
  Limits of the display: top = 0, left = 0, low = 900, right = 1600
  OpenGL drawing: enabled.
  OpenGL allows old GPU: not detected.
  OpenGL drawing mode: Advanced
  OpenGL allows Normal Mode: true.
  OpenGL allows Advanced Mode: true.
  AIFCoreInitialized = 1
  AIFOGLInitialized = 1
  OGLContextCreated = 1
  NumGLGPUs = 1
  NumCLGPUs = 1
  glgpu [0]. GLVersion = "3.0".
  glgpu [0]. IsIntegratedGLGPU = 0
  glgpu [0]. GLMemoryMB = 3072
  glgpu [0]. GLName = "NVIDIA GeForce GT 445M.
  glgpu [0]. GLVendor = "NVIDIA Corporation".
  glgpu [0]. GLVendorID = 4318
  glgpu [0]. GLDriverVersion = "10.18.13.6839".
  glgpu [0]. GLRectTextureSize = 16384
  glgpu [0]. GLRenderer = "GeForce GT 445 M/PCIe/SSE2"
  glgpu [0]. GLRendererID = 3538
  glgpu [0]. HasGLNPOTSupport = 1
  glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
  glgpu [0]. GLDriverDate = "20160602000000.000000 - 000.
  glgpu [0]. CanCompileProgramGLSL = 1
  glgpu [0]. GLFrameBufferOK = 1
  glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.50 NVIDIA.
  glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [6553-6]
  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
  glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
  glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
  glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
  glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
  glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
  glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
  clgpu [0]. CLPlatformVersion = "1.2".
  clgpu [0]. CLDeviceVersion = 'CUDA 1.1.
  clgpu [0]. IsIntegratedCLGPU = 0
  clgpu [0]. CLMemoryMB = 3072
  clgpu [0]. CLName = "GeForce GT 445M.
  clgpu [0]. CLVendor = "NVIDIA Corporation".
  clgpu [0]. CLVendorID = 4318
  clgpu [0]. CLDriverVersion = "368.39.
  clgpu [0]. CUDASupported = 1
  clgpu [0]. CUDAVersion = "8.0.0".
  clgpu [0]. CLBandwidth = 3.28515e + 010
  clgpu [0]. CLCompute = 97.3436
  Type of license: subscription
  Serial number: 90970092634198796652
  The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
  Temporary file path: C:\Users\User\AppData\Local\Temp\
  Zero Photoshop has async I/O active
  Scratch the volumes:
  C:\, 451.1 G, 317,7 free G
  Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2015\Required\Plug-Ins\ CC
  Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2015\Plug-ins\ CC

  Installed components:
  A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
  ACE.dll ACE 2015-09-09 at 18:52:48 79,567158 79.567158
  AdbePM.dll PatchMatch 0000-00-00-00: 00:00 1.   1.
  AdobeLinguistic.dll Adobe linguistic Library version 9.0.0
  AdobeOwl.dll Adobe Owl 5.2.9
  AdobePDFL.dll PDFL 2015/09/12-01: 10: 45 79,156620 79.156620
  Adobe AdobePIP.dll 7.3.1.70 product improvement program
  AdobeSVGAGM.dll AdobeSVGAGM 79.566705 79.566705
  AdobeXMP.dll Adobe XMP Core 2015/09/10-01: 10:20 79,158325 79.158325
  AdobeXMPFiles.dll Adobe XMP files 2015/09/10-01: 10:20 79,158325 79.158325
  Adobe XMP Script 2015/09/10-01: 10 AdobeXMPScript.dll: 20 79,158325 79.158325
  adobe_caps.dll Adobe CAPS 9,0,0,28
  AGM.dll AGM 2015-09-09 at 18:52:48 79,567158 79.567158
  ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
  AIDE.dll HELP-2015/15/10-11: 58:31 79,568000 79.568000
  Amtlib.dll AMTLib (64 Bit) 9.0.0.89BuildVersion: 9.0; Brand: Tuesday, August 25, 2015 07:30:38) 1.000000
  ARE.dll ARE 2015-09-09 at 18:52:48 79,567158 79.567158
  Axe8sharedexpat.dll AXE8SharedExpat 2015/03/13-23: 40:54 79,562390 79.562390
  AXEDOMCore.dll AXEDOMCore 2015/03/13-23: 40:54 79,562390 79.562390
  Bib.dll BIB: 2015-09-09 at 18:52:48 79,567158 79.567158
  BIBUtils.dll BIBUtils: 2015-09-09 at 18:52:48 79,567158 79.567158
  boost_date_time.dll photoshopdva 8.0.0
  boost_signals.dll photoshopdva 8.0.0
  boost_system.dll photoshopdva 8.0.0
  boost_threads.dll photoshopdva 8.0.0
  CG.dll NVIDIA Cg Runtime 3.0.00007
  cgGL.dll NVIDIA Cg Runtime 3.0.00007
  Adobe CIT.dll CIT 2.3.7.33275 2.3.7.33275
  Adobe CITThreading.dll CITThreading 2.3.7.33275 2.3.7.33275
  CoolType.dll CoolType 2015-09-09 at 18:52:48 79,567158 79.567158
  c:\windows\system32\dnssd.dll Hello 3,0,0,2
  dvaaudiodevice.dll photoshopdva 8.0.0
  dvacore.dll photoshopdva 8.0.0
  dvamarshal.dll photoshopdva 8.0.0
  dvamediatypes.dll photoshopdva 8.0.0
  dvametadata.dll photoshopdva 8.0.0
  dvametadataapi.dll photoshopdva 8.0.0
  dvametadataui.dll photoshopdva 8.0.0
  dvaplayer.dll photoshopdva 8.0.0
  dvatransport.dll photoshopdva 8.0.0
  dvaui.dll photoshopdva 8.0.0
  dvaunittesting.dll photoshopdva 8.0.0
  Dynamiclink.dll photoshopdva 8.0.0
  ExtendScript.dll ExtendScript 2015/04/17-16: 55.22 80.1017022 80.1017022
  icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  icudt40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  icuuc40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339
  igestep30.dll IGES 9.3.0.113 drive
  imslib.dll IMSLib DLL 9.0.1.14
  JP2KLib.dll JP2KLib 2015/08/14-01: 13: 58 79,258941 79.258941
  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
  libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
  LogSession.dll LogSession 7.3.1.70
  Manta.dll Manta 1.   1.
  mediacoreif.dll photoshopdva 8.0.0
  MPS.dll MPS 2015/08/14-01: 13: 58 79,566687 79.566687
  pdfsettings.dll Adobe PDFSettings 1.04
  Adobe Photoshop CC 2015 16.1.2 Photoshop.dll
  Adobe Photoshop CC 2015 16.1.2 plugin.dll
  PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (64-bit) 6.1.0 Standard Adobe
  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 6.1.0.164
  Adobe Photoshop CC 2015 16.1.2 PSArt.dll
  Adobe Photoshop CC 2015 16.1.2 PSViews.dll
  SCCore.dll ScCore 2015/04/17-16: 55.22 80.1017022 80.1017022
  SVGRE.dll SVGRE 79.566690 79.566690
  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
  TBB.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408
  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408
  TfFontMgr.dll FontMgr 9.3.0.113
  TfKernel.dll kernel 9.3.0.113
  Geom TFKGEOM.dll kernel 9.3.0.113
  Adobe TFUGEOM.dll, UGeom © 9.3.0.113
  updaternotifications.dll Adobe Updater Notifications Library 9.0.0.15 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 9.0.0.15
  VulcanControl.dll Vulcan Control Library 5.2.0.35 Application
  VulcanMessage5.dll Vulcan Message Library 5.2.0.35
  WRServices.dll WRServices Friday, July 31, 2015 07:50:10 build 0.21834 0,21834
  U3D writer 9.3.0.113 wu3d.dll

  Required plugins:

  3D Studio 16.1.2 (2015.1.2 x 001 003 x)
  Accented edges 16.1.2
  Adaptive wide-angle 16.1.2
  Angular Strokes 16.1.2
  Average 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 bas-relief
  16.1.2 BMP
  Camera Raw 9.5.1
  Camera Raw Filter 9.5.1
  Chalk and charcoal 16.1.2
  16.1.2 charcoal
  16.1.2 chrome
  16.1.2 Cineon (2015.1.2 x 001 003 x)
  Clouds 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 COLLADA (2015.1.2 x 001 003 x)
  Halftone color 16.1.2
  16.1.2 color pencil
  CompuServe GIF 16.1.2
  Conté 16.1.2 pencil
  16.1.2 crack
  Crop and straighten Photos 16.1.2 (2015.1.2 x 001 003 x)
  Crop and straighten Photos 16.1.2 filter
  Hatch: 16.1.2
  Crystallize 16.1.2
  16.1.2 cutting
  16.1.2 Dark strokes
  16.1.2 deinterlacing
  16.1.2 DICOM
  Difference clouds 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 glow
  Move 16.1.2
  16.1.2 dry brush
  Eazel acquire 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 entropy (2015.1.2 x 001 003 x)
  NO export VERSION color tables
  Extrude 16.1.2
  FastCore 16.1.2 routines (2015.1.2 x 001 003 x)
  16.1.2 fibers
  Film Grain 16.1.2
  16.1.2 filters Gallery
  Flash 3D 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 fresco
  16.1.2 glass
  16.1.2 Scarlet contours
  Google Earth 4 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 grain
  16.1.2 graphic pen
  Halftone Pattern 16.1.2
  16.1.2 HDRMergeUI
  HSB/HSL 16.1.2
  IFF Format 16.1.2
  16.1.2 IGES (2015.1.2 x 001 003 x)
  16.1.2 ink outlines
  JPEG 2000 16.1.2
  16.1.2 flattening coefficient (2015.1.2 x 001 003 x)
  16.1.2 goal blur
  16.1.2 goal correction
  Lens Flare 16.1.2
  Liquefy 16.1.2
  Operation of Matlab 16.1.2 (2015.1.2 x 001 003 x)
  maximum 16.1.2 (2015.1.2 x 001 003 x)
  Mean 16.1.2 (2015.1.2 x 001 003 x)
  Measure Core 16.1.2 (2015.1.2 x 001 003 x)
  Median 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Mezzotint
  Minimum 16.1.2 (2015.1.2 x 001 003 x)
  MMXCore Routines 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 mosaic tiles
  Multiprocessor support 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Neon
  16.1.2 paper
  16.1.2 color NTSC (2015.1.2 x 001 003 x)
  Ocean Ripple 16.1.2
  16.1.2 OpenEXR
  Paint Daubs 16.1.2
  16.1.2 palette knife
  16.1.2 patchwork
  Paths to Illustrator 16.1.2
  16.1.2 PCX (2015.1.2 x 001 003 x)
  16.1.2 photocopy
  16.1.2 Photoshop 3D engine (2015.1.2 x 001 003 x)
  Photoshop Touch 14.0
  Photo filter package 16.1.2 (2015.1.2 x 001 003 x)
  Pinch 16.1.2
  Pixar 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 in plaster
  16.1.2 plastic wrap
  16.1.2 PLY (2015.1.2 x 001 003 x)
  16.1.2 PNG
  16.1.2 pointillism
  16.1.2 the polar coordinates
  Portable Bit map 16.1.2 (2015.1.2 x 001 003 x)
  Poster edges 16.1.2
  People's Republic of CHINA 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 radial blur
  16.1.2 radiance (2015.1.2 x 001 003 x)
  16.1.2 range (2015.1.2 x 001 003 x)
  Color research grid NO VERSION rendering
  16.1.2 Crosslinking
  16.1.2 the ripple
  Rough Pastels 16.1.2
  Save for Web 16.1.2
  16.1.2 ScriptingSupport
  Shake Reduction 16.1.2
  16.1.2 shear
  16.1.2 asymmetry (2015.1.2 x 001 003 x)
  Smart Blur 16.1.2
  Smudge Stick 16.1.2
  Solarize 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 spaces
  16.1.2 splash
  Spherize 16.1.2
  16.1.2 sponge
  16.1.2 sprayed strokes
  16.1.2 stained glass
  16.1.2 stamp
  16.1.2 standard deviation (2015.1.2 x 001 003 x)
  STL 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 Sumi-e
  16.1.2 summation (2015.1.2 x 001 003 x)
  16.1.2 Targa
  16.1.2 texture veneer
  16.1.2 tiles
  16.1.2 torn edges
  16.1.2 twirl watch
  16.1.2 U3D (2015.1.2 x 001 003 x)
  16.1.2 draft
  16.1.2 vanishing point
  16.1.2 variance (2015.1.2 x 001 003 x)
  Virtual Reality Modeling Language. VRML 16.1.2 (2015.1.2 x 001 003 x)
  Water paper 16.1.2
  16.1.2 watercolor
  16.1.2 wave
  Wavefront | 16.1.2 OBJ (2015.1.2 x 001 003 x)
  WIA support 16.1.2 (2015.1.2 x 001 003 x)
  16.1.2 wind
  Wireless Bitmap 16.1.2 (2015.1.2 x 001 003 x)
  Zig - zag 16.1.2

  Plug-ins option and the third: NONE

  Plug-ins that could not load: NONE

  Extensions:

  Recent files 1.2.0
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
  Libraries 2.3.1048
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_3_1048\index.html
  Beginning 1.2.0
  C:\Program Files (x 86) \Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
  Adobe 6.1.0 color themes
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html CC
  Export as 2.4.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC
  Overview of the 1.1.3 device
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html CC
  Share on Behance 3.0.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html CC
  com.adobe.preview.Loader 1.1.3
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html CC
  Export as 2.4.0
  C:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC

  Install TWAIN devices: NONE

  -Thank you

  Hi bblancs,

  Please check the color mode is set to RGB Image mode.

  

  Kind regards

  Assani

• Establishment of an iPad after having been locked out but did not recall what is my Apple ID or password.

  Basically, I'm trying to help my sister in law with his iPad. She had initially forgotten its password to enter his iPad and if she got locked out. I googled how to reset and so I have connected the iPad to a laptop and went through iTunes (without signature). Now that the iPad has been swept clean it is now the scene of reactivating...

  I typed in the country, wifi etc and now he asks the Apple ID and password that was used to set up the iPad initially that she can't remember. She does not know what email address she used and she forgot her password. I searched for centuries now what can someone help!

  Is still connected to the account anywhere so that she can get him? Or she has none of the downloads of the account in the computer's iTunes library so that it can do "get info" on them and see the id? If not already tried it: If you have forgotten your Apple - Apple Support ID ?

  If she can still find, and she was the original purchaser of the iPad (i.e. he not was purchased used), she might try to go to an Apple Store (it should take an appointment-Genius Bar if she does) or try to contact iTunes Support Online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad on the account - they are likely to want to see proof of ownership before they could help for example an original receipt with the serial number above

• I bought the student license but I can't be able to download trial versions and it bugs

  Hello dear supporters and users,

  I bought the student permit creative cloud and that I do not understand why the applications I downloaded and launched are available only for 30 days trial.

  I also had the problem with Adobe Premier project that I reopened its doors with this new version and it bugs, first I have to make the project again, but how making it pops up a window with an unknown error. Then... I can't continue with the project and it takes me two days to find a solution... first to have bought the software since my trial version expired leaving my unfinished video, and after having been bought I fail to operate.

  Please, can someone give me a hint... I guess that maybe there is a conflict with the old version, I had. I uninstalled all graphics and video of Adobe applications at the same time when I was buying and installing Adobe Creative Cloud.

  Thank you

  Paula

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  You can also check: Adobe - Adobe Education Store: proof of academic identification

  Kind regards

  Sheena

• I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  I bought Adobe Cloud, but now can't access Photoshop because it says my trial has expired. Not sure if I initially downloaded correctly. Do I need a license or redemption Code.

  Hello

  Please activate your subscription:- Learn how to enable or disable Adobe apps.

  If you continue to get the error to the trial, see: -.

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows window pop saying that a

  I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll

  Hi leifp,

  Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:

  Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

  Kind regards

  Claes

• I've updated to 2015 CC who overrode 2014, but it says ' free trial version and now I cannot return 2014. "

  Hey everybody.

  So I just upgraded to 2015 but it says 'free trial' and it took more 2014 CC that is installed on my computer. I had to pay for CC for 2 years now and I just paid more than $300 last month, but on Adobe.com, it still reads like a free membership.

  Everyone knows this or can provide any help? I tried to call the customer support number, none of the options can pass me a person of Adobe tech.

  Please, try to connect and record in.

  log in and log out of the desktop Adobe Creative Cloud application

  So, if you open an application that belongs to your creative cloud membership and you see a message indicating that you are running a trial, please see this link: why the app launched in Trial mode?

  Guinot

• I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  I just bought the teachers edition and Creative Cloud student (one year) and I'm unable to install After Effects. He always says: the trial version has expired. I tried to uninstall and install again, but it does not work. Please help me.

  See if the following can help:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I used the trial before run, but I bought all the apps for 20.00 a month now. When I download it to my computer, it keeps telling me that my trial has expired. I uninstalled the program and reinstalled but it always says "expir├⌐ trial" any id

  I used the trial before run, but I bought all the apps for 20.00 a month now. When I download it to my computer, it keeps telling me that my trial has expired. I uninstalled the program and reinstalled but it always says "expiré trial" any ideas on what I can do? I paid already

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  Are you sure that you are connected with correct Id Adobe Creative Cloud? Please check: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena