bought lightroom not activated

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• I bought the creative cloud to the photographer now, but my photoshop and my lightroom not active. Why? I use my ID, but I do not understand because my software not active automatically.

  I bought the creative cloud to the photographer now, but my photoshop and my lightroom not active. Why? I use my ID, but I do not understand because my software not active automatically.

  In Photoshop under the Help menu click on Sign In if you are not already connected.

• I bought Lightroom 6 and can't do it except my redemption code? Tell me codes seems to not be active

  I bought Lightroom 6 and can't do it except my redemption code? Tell me codes seems to not be active

  Hello

  Please see redemption code help

  You can also contact customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Hello everyone, can someone help me... I just bought my Lightroom for Mac 6.0 and entrust. Unfortunately, development module is not active... He asks me every time to connect to with my Adobe ID... but each time, he told me that I have no inter

  Hi all
  can someone Help me... I just bought my Lightroom 6.0 for Mac et l’ai installed. Unfortunately, development module is not Active ... he asks me each time to connect to with my Adobe ID ... but every time he told me that I no internet connection. While it is true, my internet working properly. I uninstalled lightroom, updated and reinstalled my OS but still the same problem ... what to do?
  Thanks for your help.

  Hello

  Please see the link below see the correct answer.

  Lightroom 5.5 'Module Development disabled, please renew your membership '.

  Also check that you are using your Adobe ID to you connect.

  Try to rename the Gosts file to solve the internet No connection problem.

  Check errors Sign in, activation or connection. CS5.5 and later, Acrobat DC

  Hope this helps

  Assani

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• bought Lightroom 6 - but my status is still trail (for Lightroom mobile - but I deliberately of who did not buy)

  I bought Lightroom 6 weeks after having tried Lightroom CC. Even though I have no problem with the delivery of the program, I get the notice that I had a trail version to be completed (number of days). I think it reflects no professional when dealing with my customers. I found that in the preferences in the last tab called 'mobile Lightroom", my status is"path. " My purchase from Lightroom 6 is not valid? Please let me know how to solve this problem.

  Your Lightroom 6 will work indefinitely, for ever and ever, what is the message you see (which you are misunderstood).

  The message referred ONLY to Lightroom Mobile, everyone (including you) has access to 30 days when you install Lightroom CC or Lightroom 6; and then you will have access to Lightroom Mobile when the 30 days has expired.

  If you do not want to see the message, you can disable Lightroom Mobile so it is no longer active, and the message will disappear. In the left upper part of the Lightroom window, the nameplate is a drop down menu which allows you to interrupt the synchronization with the Mobile with Lightroom. Or simply ignore the message.

• I just bought Lightroom and I can not find the download button?

  I just bought Lightroom and I can not find the download button?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  I bought lightroom in 2010 and have the serial number and a new computer. When I downloaded the latest version and typed in the serial number, it does not work. I bought at the origin of the creative suite. Any suggestions?

  Your serial number works only with the EXACT product and the purchased version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday

  Hello

  I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday! Is it possible to do? Thanks for your help, best looks.

  Dominique

  Thanks to you two, John and Kglad, for your responses. I have contacted Adobe and they had me download the package from their website. The problem was apparently with the package on the purchased version. Problem solved.

  Best regards.

• When I try to create a PDF from Lightroom I get error message "Adobe PDF creation cannot continue because Acrobat is not activated." according to

  I need to create a contact using Lightroom sheet. I get this error message when I try. I had just created one, and then when I tried to create another I could not. He always says "Adobe PDF creation cannot continue because Acrobat is not active."

  Could you please install the trial version of Acrobat times compared to the creative clouds and then try to save the file in Jpeg format.

• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

  I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• I bought Lightroom 6 and when I open the application for Adobe Manager it does give me an option to download. Are they not turns on the map?

  I bought Lightroom 6 and when I open the application for Adobe Manager it does give me an option to download. Are they not turns on the map?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought lightroom 6 in August, but the dehaze feature is not present. Do I have to update my software... If Yes, how can I get the latest version

  I bought lightroom 6 but it doesn't have the dehaze function. Any ideas how to change the software so it adds this feature?

  Hi leeb25553700,

  Dehaze feature is only available in Lightroom CC and not the standalone version 6 of Lightroom.

• Bought Lightroom CC for 2 devices.  One installed fine but can not get the LIBRARY to work on the 2nd unit.  2nd camera, it is the menu bar, but nothing other than a gray screen, 1 device has all the tools.  If anyone can help.

  Bought Lightroom CC for 2 devices.  One installed fine but can not get the LIBRARY to work on the 2nd unit.  2nd camera, it is the menu bar, but nothing other than a gray screen, 1 device has all the tools.  If anyone can help.

  Thanks Tanuj,

  After reloading the software it seems to work now.

• I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh