Brand new Envy 100 stuck

Similar Questions

• Help! HP Envy 100 stuck in endless reset / reboot loop

  My new printer Envy 100 has suddenly been unusable by getting himself stuck in endless reboot / reset loop.

  He started the other day. A message appeared on the touch screen of the printer asking me if I wanted to update the software. As everything works fine to this day, I clicked No. which seemed to he left.

  It restarts, goes through the motions, then as soon as the main home page appears, it turns black again and goes through all of this again and again and again...

  In one of the rare moments where I managed to access the settings before it turns off again, I have established that it * is * running the most up software to date.

  Anyway, I unplugged and back of left unplugged for a few days, and as soon as I plugged the in... He started and cannot be stopped.

  I'm on Mac OS X 10.6.8. No error message appears anywhere, it just gets stuck in this loop reset, without saying why.

  I hope someone can help - I can't use the printer at all.

  Thank you

  Giles

  OK, the solution came in the form of an update of the HP software. As HP offered to replace the item, a new update appeared for most HP printers, and I installed it on the computer. Check on the printer now revealed a new update here as well, so I thought that it is prudent to do both.

  Since then, this problem has disappeared.

  G

• Want 4500: Brand new Envy 4500 print does not correctly

  I was putting up my printer and first had a problem with the paper, he does not at all, and when he did he chewed upward, until I have somehow fixed that. Now, every time I print something it jumps lines! She does a lot in the project of black and white, not so much in black and white, and color she does that a lot. It is not always do well in the middle part of the paper?

  I tried to make the software audit tool and it said everything was fine, I tried to clean the printer heads and who did not. When I did a test paper of the software that it is going on well except the text was faded.

  Any ideas please help as I am at my wits end as it is brand new!
  Thank you

  Hello, thanks for your answer!

  I found myself on the live support chat and through narrow down realized I had sent a defective empty ink cartridge with the printer. While they sent a replacement free of charge.

• Brand-new Satellite L300 stuck on the login screen

  Hi all
  I'm new and a little bit of a technophobe - hope you can help.

  We have bought a new laptop a few weeks ago and set it all. Seemed easy enough - is installed after turning on, logged in with the password network and we were away.

  We have 2 connections A and B put in place in this regard. My partner turned on and it came with the connection form A and B with 2 icons - he went to a click sound and he did not. No mouse is attached, we use the keyboard mouse. Tried rebooting with the button, but it's the same thing. I tried again and it has gone through a process and offered safe mode and normal mode, I tried separately on both and she returned to the login screen and click has failed.

  It is now stuck on the battery mode, because we can't get past this screen and it to run properly. Any suggestions?

  Thank you very much.

  Would it be possible that you have disabled the touchpad accidentally and therefore you couldn't t access the Win Vista ;)?
  Please note that you can enable and disable the touchpad by using the FN + F9 key combination

• HP Envy 15 t-as000: brand new HP Envy w / SSD: "Boot Device not found".

  Hello

  I have a brand new (less than 1 week) HP Envy 15 t-as000 w / a 256 GB SSD.  After the impeccable behavior for 1 week, the laptop can be started is no longer.  No boot device is detected.  If I try to run a diagnostic on the hard disk, the BIOS I was informed that it can not detect even a current hard drive (see image)

  I don't know what happened.  I'm very careful with my machines.  He has not been abandoned. It has not been dropped on, or taken any sort of somehow.  I just pressed the power button one day (yesterday) and I see this:

  

  Thanks for the tips. I followed your recommendations and sent the laptop to HP for replacement (I bought this unit directly to the output from the HP website).

  However, I am frustrated because after all taxes and transportation costs, I had to pay an additional amount of $10.  The total general of the replacement order was $739,79 against $730,90 for the original purchase.  Why am I penalized $ 10 ($8,89 to be exact) for a mistake that was not even my fault?

  Also, I had to pay $24,83 FedEx packaging to send the laptop back.  How was I supposed to know I should have brought the Moose with me to Seattle, WA in Ithaca, NY packaging because the SSD was going to fail in my college dorm?

  So in the end, my HP Envy $730,90 now goes to the identical replacement of cost unit $739,79 + packaging from FedEx $24,83 phone = $ 764,62.

  Bottom line: screw - up HP cost me $33,72!  Not the end of the world but still a ringing sound nice when you're not yet a career with a cushy salary of mickael elite.

• Brand new HP Envy 17 gel daily

  Hello

  Last Friday, I bought a brand new HP Envy 17 (Finnish model) 2050eo.  On the first day, he started to freeze on me at least once a day.  The mouse does not move, ctrl + alt + delete does not work, nothing - screen just freezes. Hard reboot needed.  Always happens when I download something and I noticed that my wireless is down several times a day (Gets a yellow triangle with an exclamation mark): it is something that does not happen with my other laptops and never happened, so the problem is this laptop in particular.

  I've updated all the drivers I could, as well as my windows 7 - nothing seems to help with the problem of gel.

  I'm no expert, but tried to look at the event viewer... and I really think that this has something to do with my network card - don't know if it could have an impact on the graphics card too in some way then.

  Please help me because I don't know what more I can do, and I don't expect such a expensive laptop to give me problems from day one.  I really just look again at this stage...

  Hello

  It really starts to look like a hardware problem, most likely with the wireless adapter - the only other process that may be worth trying is to reinstall the operating system to see if it improves the question - it is known since the initial bad installation.

  Otherwise, I really recommend that you call the retailer you bought again and insist on a replacement - I live in England and the possibility of obtaining a replacement is normally during the first 28 days of the date of purchase, then you can check the laws where you live this topic because I have a feeling you might well be in your right to expect of the product needs to be replaced not repaired.

  Let me know how you go.

  Kind regards

  DP - K

• HP Envy - battery - charge only to 50% (brand new!)

  • Model: m6-1225dx
  • SKU: 7703056
  • HP - ENVY 15.6 "laptop
  • Windows 8

  Hello! I hope someone can provide some guidance. I have seen a lot of useful information on these cards, especially on this issue, but I think mine is a bit tricky...

  I bought a new HP Envy Monday (today is Wednesday) and I noticed that the battery is charged at 50% (the battery icon, when you go over it, says 50% load)

  I found this curious, because I got the battery plugged for more than 8 hours.

  I made sure the strings have been correctly connected, removed and added to the battery, etc.. I found some additional information and checked the battery HP using HP Support system, and he says that the battery must be replaced. This test is accurate? I have to really replace a battery for a laptop brand new?

  Should I try another test before asking for a new battery? Thank you in advance for your help!

  -M.T.

  Hello

  It certainly seems that the machine comes with a defective battery, so my best advice would be to return the laptop (not only the battery) to the retailer you bought it and get a replacement.

  Best regards

  DP - K

• HP Envy 17: No HDMI out Audio Option on laptop, brand new HP Envy 17

  I'm watching youtube and other video streaming on my TV. I have a receiver that has 5 hdmi that I use to run my appliances. When I plug my cable HDMI video playback on my tv but not audio, and I hear the external device disconnect sound. I opened the Device Manager and see a mistake above Hi Definition audo device under sound. I am very frustrated trying to diagnose this. HP support has updated the bios and searched, and pretty much shrugged and said we do not know. I've updated the audio driver and no chance here. On my 8 year old laptop, wives, all you do is right click on the white speaker and select an hdmi output.

  Cliffs:

  Plug HDMI laptop brand new, video plays on TV no sound, tried installing new drivers and updated CV updated the bios and still no luck.

  No option to HDMI in the playback devices

  I tried 5 different cords

  Cannot start the error above Hi Def Audio Device under Device Manager Code 10 device

  Replacing the motherboard seems to be the best resolution if the HDMI port has indeed.  I suggest to use the warranty. I ask that your question is raised.

• Brand new computer laptop dv6z-7200 of envy has crashed after downloading updates from the window 27. ~

  I have a new notebook from dv6z-7200 desire I'm just to start this topic and it locked up and crashed. I restarted in test mode, it and ran the tests got an ok on everything. Then, I got a message saying that he would attempt a repair. Unfortunately, who did not, now he broke down again and I can't seem to do anything.i let windows update download 27 updated both swing myself for this. I think I should have downloaded one or two at a time, and then a reboot. now what should I do?

  I used to be snow white, but I drifted...

  Thanks for the reply. F11 does not work. laptop does not just start. try, but crashes. I disconnected and removed the battery for 30 seconds, replaced, tried again. nothing.  restoration will not be a big deal like it was brand new and I have had little on what anyone on this subject yet. you contact HP support. Thanks again.

• ENVY 100 printer D410 - screen says "Do not, power down during the update" permanently.

  I'm a Mac user Mavericks 10.9.1 running on a Mac Book Pro.

  I have a HP ENVY 100 D410 printer that works your for a few years.

  Recently, the LCD screen of the display on the printer offered, "there is a new driver. You want to update? "(Yes/no)

  (Or something close to that.)

  Unfortunately, I chose 'yes '.

  The printer then tried to update, but eventaully the LCD screen on the printer displays a flashing message:

  "Do not feed, down during the update"

  The printer now flashes just this screen continuously. The LCD screen will not display anything other than this message.

  The printer works when connected by cable and wireless. (Airprint works very well).

  I can scan documents, I can print pages, I can even access printers "Web page.

  But the LCD touch screen control panel is 'stuck' in flashing update message.

  I can't find any way to clear this error and allow the printer to complete the update.

  Help. Please, I beg you.

  Hello

  There is a fix to resolve the specific problem, but I'm afraid it is only available for earlier operating systems under OS X 10.5 and 10.6, Windows XP, Vista or 7.

  I you suggest to get a computer with any operating system supported, install the latest version of the software on the HP site using a USB and then follow the steps.

  The latest version of the software can be found below (the basic software should be sufficient):

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&LC=en&OS=4062&product=4073738&softwareitem=MP-92513-1&sw_lang=&

  Make sure that you carefully go through the procedure to the installation section in the patch download page.

  Hope that helps,

  Shlomi

• updates to Windows 8 on brand new computer

  Hello

  I just unpacked a brand new Acer Aspire.  I understand that it is preloaded with 8 64-bit windows.  The windows store said I could upgrade to windows 8.1 but I should update windows 8 first. I changed the settings, update manually and searched the updates of windows 8 that were a little more than 100. I asked to install 87failed them, but about.  I could get on the desktop and the glance at the history of the update - clearly says update failed.  Tried troubleshooting windows update which said it corrects a problem with admin rights and tried again.  Same result - impossible to download anything, just stuck on the download screen.  Searched your forums and have now tried a system restore before the effort to update at all.  I'm a little afraid of what to do then - seems like my brand new computer is screwed up in 4 hours!   Grateful for the advice...

  System a i5 processor, 500 GB hard drive... Seems to have McAfee on this too - have not disabled because it would be on automatic updates.  The only thing I did on this topic before you try the updates was to set up my windows account (I have already one and if it was just a matter of putting on this computer that worked)

  Please see "answer" below for more information - do not seem to be able to edit this post until I had posted a response...?

  Hello

  You only really need the KB2871389 update... Upgrade to Win 8.1 will take care of the rest...

  BTW... Be sure to create some Recovery\Reinstallation support that is available on your machine...

  Once you go to 8.1 win the built-in functionality your machine to FACTORY Recover\Restore most likely will not work...

  Since you already had to do a system restore, you may just want to factory restore now, but burn the media first... Then you will start fresh.

  Also... more pre-installed OS are the original version, so the more you buy a machine after the first version you can expect to need updates for each month that goes by...

  Once a Service Pack is released the latest machines can have, and update the counter starts again.

  8.1 win is not called a Service Pack, but it's basically the same thing...

  One more thing... it is a very bad idea to try to install 100 updates at a time. It should work, but in reality, it is a disaster to delay... Especially when the .net Framework updates are in the mix...

  Do first in groups of the same version and let your CPU usage back to 0%, before doing anything.

  Don't even make a required reboot until it happens. There is a background installation that spans a long time after their installation that same Windows Update says that they are finished. They are not

• AccelerometerSt.exe error on the computer Windows 10 brand new

  I have the same problem that many others have with the Application AccelerometerSt.exe error.   BUT, I have a brand new - 1 week old computer and it came with 10 windows already on it.  I have the HP Envy x 360.   How do you intend that to solve the problem.   If you uninstall and reinstall Windows 10, I'll need much more detailed information.   I don't know how to do this - which was the reason why I only watched computers with her already preinstalled.

  Hello

  Try the following.

  Open windows control panel, open programs and features, make a right click the entry for HP 3D DriveGuard and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, download and install the version of DriveGuard on the following link.

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

  Kind regards

  DP - K

• Unable to get web services reactivated on Envy 100 D410

  My envy 100 D410a was once working with ePrint, but has not been used for a while.  I've recently switched to connected HP and had to re - register the printer.  The news to save the printer would not print.

  After trying a few times, I removed the web services and then tried to turn it back on, but every time I get the message "problem connecting to the web services server.

  I have the Group of experts through the troubleshooting to restart the printer, restart the router, nothing helps.  I have currently set an IP address manually and can print wireless via a laptop, but not ePrint and no web service.

  I tried to configure the servers manual DNS 8.8.8.8 and 8.8.4.4 (via the printer IP address URL), but whenever I try, I get an error:

  An error has occurred. (wipv4Page-400)
  Click 'OK' to go back

  The current firmware is: SLM1CN1039HR.

  SOLVED!   This can be closed.  I did a factory reset, but not on the tab network/section.  Once I did this and restarted the printer, web services could be reactivated.  I can now access the printer via HPEPrint.

• Brand new and all of a sudden death! What should I do? Bought on Amazon

  Hello

  Brand new Tablet convertible, upgraded to Windows 10 without a hitch.  Was happy with its performance, but this morning I took it to work with me (I use it for work as well to the list of customers using a calendar) and only nothing when I hit the power button.  I thought that it was not charged, so I took it home to get it on the charger... nothing.  Dead.  How a new Tablet may be already dead?  I don't have the packaging as it was heavy, so I threw it.  I really hope that I am not at a few hundred dollars on something that is not my fault.

  If anyone has ideas of what we must try thanks for posting.

  Thank you

  Richard

  It would be useful to know which model you have.

  Sometimes a system can get stuck in the mode 'sleep', it can usually be fixed by a forced feeding cycle. Press in and hold the power 10-30 seconds, wait a little the turn on normally. Let us know if this is useful, and if not, we will try and dig deeper into the diagnosis. You should have a one year warranty if it was bought new, so no worries on that side.

• No internet after using the Envy 100

  Whenever I use the Envy 100 (or to be more precise: when the urge got a Wi - Fi connection) I lose internetconnectivity. But only after I finish a session to my router (Linksys WRT610N). When I turn off the router and the next time, it cannot connect to my internetmodem (Linksys AM200) at all. WiFi is in place, but I have only local access, apparently the router cannot connect to my modem (which indicates both the CABLE with the router as the to Internet is up.)

  This only happens after the sessions where I used the desire, otherwise everything is OK. During these sessions, there is no problem, only after the start a new. The only way to restore the connection is reset my hard router and reconfigure.

  BTW. I am one of the users who are unable to get a connection to the webapps desire, but there work ePrint - that is another thread on this forum. Not sure if the two problems are or are not connected.

  Any help or pointers?

  herstil wrote:

  Whenever I use the Envy 100 (or to be more precise: when the urge got a Wi - Fi connection) I lose internetconnectivity. But only after I finish a session to my router (Linksys WRT610N). When I turn off the router and the next time, it cannot connect to my internetmodem (Linksys AM200) at all. WiFi is in place, but I have only local access, apparently the router cannot connect to my modem (which indicates both the CABLE with the router as the to Internet is up.)

  This only happens after the sessions where I used the desire, otherwise everything is OK. During these sessions, there is no problem, only after the start a new. The only way to restore the connection is reset my hard router and reconfigure.

  BTW. I am one of the users who are unable to get a connection to the webapps desire, but there work ePrint - that is another thread on this forum. Not sure if the two problems are or are not connected.

  Any help or pointers?

  A FW update was recently released to solve the problem with access apps... If you have not received notification on the urge of an available update, you should be able to go to your desire screen and select settings (wrench) > Web > Product Updates > check product updates get the latest FW installed on your printer.

  Regarding the other question - routers are not intended to be turned on/turned off constantly, but it must always connect to your reliable modem after reboot.  Complete the FW update and see if the problem persists.  Also, can you share why you turn off the router on a regular basis - there is really no need to do so.