C4150 printer with copy problems

When I try to copy anything, half of the book is in black.  It is from the top down on the right side of the paper.  The other side of the paper copy perfectly.  No error message appears.  I cleaned the screen and restarted the printer according to the instructions.

The printer works perfectly when I send a print from my computer request.

I wish we could have had more successful and I appreciate the update.  Probably, there was a hardware problem which was not repairable.  You gave it a good effort, but I think that your decision to replace the printer was the next option.  I hope everything goes well with the new printer.  Good day.

Tags: HP Printers

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