Printing with Windows8 problem-

I recently bought a new PC Toshiba with Windows8 and a new printer multifunction Brother MFC-9330. I have problems with the print wireless from my PC. The print comes out with a shadow on the sheet of printing paper about 1 cm thick and nothing else... My husband had no problem printing from a MAC computer, so it is clearly a matter of Windows8... Help, please

I recently bought a new PC Toshiba with Windows8 and a new printer multifunction Brother MFC-9330. I have problems with the print wireless from my PC. The print comes out with a shadow on the sheet of printing paper about 1 cm thick and nothing else... My husband had no problem printing from a MAC computer, so it is clearly a matter of Windows8... Help, please

I would say it is clearly a driver problem.
 
Download and install the appropriate driver and software from the manufacturer of your specific architecture of Windows 8 from here:
http://welcome.solutions.brother.com/BSC/public/us/us/en/DLF/download_top.html?reg=us&c=us&lang=en&prod=mfc9330cdw_us_eu_as
 
Chances are that you have 64-bit Windows 8 (if it isn't Windows RT - that would be completely different):
http://welcome.solutions.brother.com/BSC/public/us/us/en/DLF/download_index.html?reg=us&c=us&lang=en&prod=mfc9330cdw_us_eu_as&dlid=&flang=English&OS=120&type2=-1
[Download and SAVE the complete software & driver Package - first link on the page.]
[Installation and reboot]
 
Depending on the functionality desired and the version of Mac OS X is using your husband, he may want to do something similar on his mac.  If he is satisfied with the feature there, he shouldn't have to.
http://welcome.solutions.brother.com/BSC/public/us/us/en/DLF/download_index.html?reg=us&c=us&lang=en&prod=mfc9330cdw_us_eu_as&dlid=&flang=English&OS=115&type2=-1

Any material support always has and probably always will be comes from the hardware manufacturer, regardless of the operating system that you have.  While the sometimes generic drivers or drivers provided through "automatic download" work very well on some systems - sometimes they have not.

Tags: Windows

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