Can not scan from printer

Similar Questions

• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

  Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.

  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

• can not scan from printer to computer Windows 8.1

  scan from the printer to the computer not windows 8.1

  Hi @skinz

  Thank you for letting me know what HP printer you have.  I'll guess that you receive an error message about a connection error when scanning.

  I've included the document a "Computer no. has detected" or "connection error" message when scanning for HP Officejet 6600 e-all-in-one and 6700 Premium e-All-in-One Printer Series (H711) .  Please click on your operating system and follow the troubleshooting steps.

  Please let me know the results.

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• I have Deskjet 3070, I can not scan from my laptop and therefore have the ability to scan to a PDF file

  In addition, I can view ink settings and other features of the printer and scanner. The printer and the scanner works perfectly fine, but the elements analysed are beingsaved as JPEG, rather than PDF files where I can create a paginated document a lot if necessary

  Hello

  Please clarify your intent with can't scan from the laptop.

  Any error speciifc or behavior?

  What operating system, what type of connection?

  Shlomi

• I can not scan from my computer, I have to use the scanner, printing device how to solve?

  I have a HP Officejet 6700.

  After installing windows update the option of scanning/printing, etc... my computer has been deleted. I can scan/print directly from my printer. I uninstalled the software, reinstalled from the disk. I tried to go online to update the software and drivers, but he always tells me that these files are corupt. Help, please?

  Download and install the drivers and the latest software recommended full on the website of HP.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=5058338

  What happens to the anti-virus do you use when you get the corrupted message?

• HELP! can not scan from my Canon2520 in the Capitan

  Capitan updated earlier... just bought a new Canon Pixma MG2520 and I finally managed to do print, but have spent all morning trying to get it to scan to no. AVAIL! Help!

  Have you installed the software that came with it. If you did, it would not later be compatible with 10.11. You can see the website of canon for the latest version of the software.

• Can not scan from my HP Officejet 4500 to my Dell computer

  I am not able to get the scans to go to my computer my printer/fax/scanner HP OfficeJet 4500 Dell.

  You have downloaded and installed the latest drivers. For them, go to the website of HP here:

  http://WWW8.HP.com/us/en/support-drivers.html

  then enter your exact printer model number, and then you select the version of Windows. Make sure that get you drivers 32 or 64-bit according to your version of the Windows.

  * To see if you're running 32-bit or 64-Bit Windows click:

  Start-> Control Panel-> system

  Then look at where it says, "System Type".

• Can not scan email printer

  I tried all day to analyze an important e-mail document. I have a Brother MFCJ265W scanner/printer model

  and trying to send an e-mail to a Dell, windows operating system 7. Any help would be appreciated. The value default e-

  mail is windows live (I think) but I do not now how to set up an email account for windows live. Any help would be appreciated. I have an e-mail to file, but then were unable to find the file. Help, please

  Hi Kathleen,.

  Who is your provider of mail service?

  Please see the steps in the following links:

  Fax or email a document scanned

  http://Windows.Microsoft.com/en-CA/Windows/fax-email-scanned-document#1TC=Windows-7

  Scanning: Frequently asked questions

  http://Windows.Microsoft.com/en-CA/Windows/scanning-FAQ#1TC=Windows-7

  Please answer us on the State of the question to help you further.

• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&

• Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

  Hi, since the update my Mac OSX 10.9.2, I can not scan to the printer. When I look at 'Printers and Scanners' under ' preferences system, the printer is (HP Deskjet 6980), but not the scanner (HP Scanjet 4010) and I can not add the scanner to the list. " I am able to print items off the computer, but cannot scan and print. When I printed a report on the printer page, it says that it its status is "offline." Any suggestions?         Thank you!

  Hi there Bulldogs3, welcome to the forums!

  I saw that you encounter a problem when you try to add your Scanjet G4010 to your Mac up-to-date 10.9.2. If you have not yet downloaded the installation for the Scanjet, please do it here: HP Scanjet ICA software for Mac OS X 10.6, 10.7, 10.8 or 10.9.

  If that is not always do the trick, follow these 2 steps and add the printer and back scanjet.

  1 mac OS x: how to reset the printing system

  2. repair disk permissions

  I hope that helps you.

  Good luck

• Can not scan or Fax with eFax HP Envy 110.

  I have a HP Envy 110 wireless printer connected to an iMac OSX 10.9.4 running.  I downloaded the latest drivers from the HP site.  I can scan from the computer, but I can't scan from the printer to the computer.  I also have an eFax number and the password.  When I insert this information in Control Panel of the printer, I get an error message that my information is not valid.  Can anyone help?

  Hi Melnee,

  I see that you have some problems scanning and eFax with the ENVY of 110. I would like to see if I can help. When you try to scan from the front of the printer to the computer, what error or message you get?

  Although the 10.9.4 the operating system is not listed in this document, 10.8 steps will be the same: "computer no. has detected" or a Message appears "connection error" during the scan.

  On the question of eFax, you must speak with the Team Support HP Cloud. If you live in the USA/Canada, 1-855-785-2777. If you live outside the USA/Canada, click HERE to find the number of Technical Support for your country/region.

  Let me know if it helped the document for scanning.

  See you soon,.

• Can not install the printer driver. Error code 0 x 0000490.

  I have Windows Vista and I have a printer HP 3512. For some reason, I can not install the printer and I keep getting an error 0 x 0000490. Help, please?

  Moved from Vista to install, upgrade and activate Forum.

  Hi Courtney,

  Please contact the Microsoft Community.

  I'd like you first try printing HP and doctor Scan.

  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  After that, I would have you to refer to this article-

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5241114

  We know if that helps your cause.

• Can not scan to PC - officejet 8500 Pro Plus a

  Just upgraded to W7 Home Pro.  Now, I can't scan from the printer (officejet 8500 has pro) PC evrything else works fine.  Get error "username or password is incorrect. Make sure that the two paswword useraccountand are valid.  Ive reloaded drivers and configurations, nothing done.  Any help will be greatly appreciated.

  Basically, I mean run CC Cleaner after the uninstall.  If it was a computer not HP, I have some other things to try, but it is not if I don't.  Rather than use CC Cleaner, you can try using Advanced System Care of IOBit.  I had better luck with her clear up the problems I have with CC Cleaner, but tha't you. I'll link below just in case you want to test.  Have you tried right-clicking on the downloaded Setup file and selecting run as administrator?

  Welcome to the users of Advanced SystemCare