Can not scan to PC - officejet 8500 Pro Plus a

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• HP 6500 has more than 4 in 1 machine can not scan wireless in Vista

  I can not scan from my HP 6500 a Plus 4 in 1 machine to my computer wireless wireless running Vista Home premium (64-bit). HP technical support says that the problem is with the function of WIA scan on my computer. Any help would be appreciated

  * original title - can 't scan from my HP 6500 wireless has more than 4 in 1 machine. According to HP, the problem is with the function of WIA scan on computer (Windows Vista). Any information would be appreciated *.

  Hello

  Uninstall and reinstall the HP scan utility and check if this solves the problem.

  You can download it from this link:
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=3795406&

• OfficeJet Pro 8620: can not scan from my printer on my computer

  Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

  Is there a way to fix this?

  Thank you!

  Hello

  Thank you for using the HP forum.

  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer

  Once you have installed the software,

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
  

  

  Hope that helps.

• OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

  OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

  In the Linux box, I can print to the printer.

  Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

• HP Officejet 150: Can not scan wireless

  I have a HP all-in-ONE Officejet 150 and that you are unable to scan wireless.  Right now, I can't even the bluetooth icon to turn blue, although it said that the radio is on.  I took my old printer because of such problems.  I handed to factory, combined with my Sony computer, but it does not recognize my computer.  Suggestions?  I can use a cable and get it to the scan, but that defeats the purpose of bluetooth technology.

  Hi @Dragonbebe,

  Welcome to the HP Forums!

  I understand that you can not scan wireless with your mobile printer HP Officejet 150. I'm happy to discuss this issue for you!

  This printer can only scan with the printer cable USB is plugged. As the wireless Bluetooth connection is strictly to be printed. Please see the user's Guide, for more information your printer.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope that answers your question and have a nice day!

• Jam - HP Officejet 8500 pro error - please help, deployed without return option

  Jam - HP Officejet 8500 pro error - please help, not deployed to M.E. no return w/lovely HP option

  I have a month old HP Officejet 8500 Pro, which suddenly give a paperjam error message.  There is no paper jam.  I spoke with HP Technical Support making long resets even blow the bowels to air without result.  It must be a simple mistake.  I saw it reported on other boards, but it seems that everyone is simply trading on their printers.  Not an option, like HP, in their infinite wisdom will not replace a defective unit overseas.

  I thought that there is a paper feed guide that hung above the paper tray.  It's hangin' is low... but maybe I was mistaken. If I tilt the printer back it will feed and eject a page, but not print.

  If someone at HP would be so likely to enlighten me I would willingly do what is necessary to take part, or whatever...

  Help... Help... Help...  Thank you...

  Here is a link that will help you.
  http://goo.GL/vxhuH
  
  It may be a sensor that went bad in the printer that generated the message.

• Problems when scanning double-sided printer Officejet 8600 Pro Plus

  Hello everyone

  I recently bought a printer HP Officejet 8600 Pro Plus (CM750A n911g)

  I am facing difficulties when more than one original double face scanning by ADF.

  A single page works fine, but with several pages it works in about 10% of cases.

  This is what is happening.

  In normal situations, side of first page the page is parsed, page is hit, second side is scanned, new page flips and ejects the page.

  But there are times that when the first side is scanned the first page is fed into the ADF, the second page we begin to slide into the ADF, because the upper feed Dungeon rollers turning at this time here in time.

  For the moment that first page trying to flip the machine 'sees' the second page and decided to eject the first page without analyzing the second side. It begins directly to scan the first side of the second page. (image is reversed 180% because the machine "thinks" it is the second part of the first page)

  This is happening (not always, sometimes some pages are treated as it should be) up to the last page.

  Last page is always correct, since there is no next page more to disrupt the process.

  Anyone know what to do to avoid this behavior? The paper used is normal paper 80g.

  I installed the latest version of the firmware in this machine (CLP1CN1304AR)

  I'm starting to think that this could be a bug software and superior power rollers run too long.

  I've tried different settings and this happens when starting a scan of the computer, but also when starting a scan of the screen touchscreen printer.

  Thanks for any answers

  Kind regards

  Ronny

  This one is over.

  For those who might be interested, he has focused on the machine.

  Machine update itself to works and always the latest version of the firmware very well

  Good bye

• Photosmart 7520 e ALL-IN-ONE: can not scan to e-mail BLAH display panel eprint photosmart 7520 e all-in-one

  my printer can not scan to e-mail to printer display panel in the months ago very well but right now not working it says unable to connect to web services (work wireless) how fix it please help

  How to check it

• Can not scan (HP Scanjet G4010) for printer (HP Deskjet 6980) since my Mac OSX 10.9.2 update

  Hi, since the update my Mac OSX 10.9.2, I can not scan to the printer. When I look at 'Printers and Scanners' under ' preferences system, the printer is (HP Deskjet 6980), but not the scanner (HP Scanjet 4010) and I can not add the scanner to the list. " I am able to print items off the computer, but cannot scan and print. When I printed a report on the printer page, it says that it its status is "offline." Any suggestions?         Thank you!

  Hi there Bulldogs3, welcome to the forums!

  I saw that you encounter a problem when you try to add your Scanjet G4010 to your Mac up-to-date 10.9.2. If you have not yet downloaded the installation for the Scanjet, please do it here: HP Scanjet ICA software for Mac OS X 10.6, 10.7, 10.8 or 10.9.

  If that is not always do the trick, follow these 2 steps and add the printer and back scanjet.

  1 mac OS x: how to reset the printing system

  2. repair disk permissions

  I hope that helps you.

  Good luck

• HP envy 5532: can not scan from my hp envy 5532 to my PC.

  message says that the computer is not responding, check the USB and wireless works, both work. As this printer did not come with a USB, I used one of my old lexmark printer. Help I can not scan from printer to pc.

  Hello! Welcome to the forum @scoobby

  I posted a troubleshooting guide for you to try below, for the problem you are having with the scan on your computer. Afterwards, you should be scanning the image!

  An error 'the computer is not responding' for HP ENVY 5530 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 4510 Printer series

  Good luck

• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

  Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.

  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• OFFICEJET 5740 E: can not scan to my Macbook Pro with my new HP Officejet 5740 e

  Just installed my new all-in-one printer. I can't scan to my computer, a Macbook Pro. Can I not activate "Scan to computer", although I have confirmed that I have the latest software and drivers.

  Not impressed I must say!

  JFM2015

  Hello JFM2015 ,

  Welcome to the HP Forums.

  I see you have some sweeping problems when you try to scan to your Mac.

  I suggest that we start from scratch.

  Unplug the usb cable from the Mac and printer and leave that it disconnected until further notice.

  The first link that I have for you give instructions on How to reset the printing system.

  The next step we will do is to repair disk permissions.

  Once the first two steps are completed, we then go and will download and install the 5740 Officejet HP e-All-in-One Printer full feature software and drivers series.

  Installation will give you options of connection so please do not connect cables until you are prompted to do so.

  Write me back and let me let you know.

  See you soon,.

• Officecjet 8600 Pro: can not scan to computer

  At the printer for a few years. Started by, scan to computer worked.

  Then it would work after a reboot of the pc for a period of time before stopping.

  Now, I can not work at all.

  I * think * this is part of an update of the firmware, the printer automatically.

  Attempt to activate scan of the computer in the HP utility, it says 'Communication error. Impossible to comminucate with device.

  However print and scan from the pc works fine, so the printer communicates. In addition, utility HP can see other things such as ink levels.

  Suggestions welcome.

  Hey @Ian_O,

  I see you encounter some problems with the scanning of your Officejet Pro 8600 e-all-in-one printer to your computer Mac OSX 10.11. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If the printer is connected to your Mac via a USB cable, remove it.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the control panel and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Open Applications, Hewlett-Packard and run Uninstall HP.
  6. Restart your Mac.
  7. Download the latest drivers by clicking on this link.

  At this point, you should be able to print and scan. If you are unable to scan, please let me know how the printer is connected to your Mac and I will be able to help you further.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Can not scan to e-mail using HP Printer Wizard

  HP Officejet Pro 8600 N911a

  Connected via a wireless router

  ePrintCenter, Yes

  Windows 8

  Wireless printing help online (past)

  Error message: cannot find email application

  Everything works perfectly with my new 8600 Pro except when I try to scan to Thunderbird, my e-mail application, using the HP Officejet Pro 8600 (network): HP Printer Wizard.

  I can however, scan to e-mail Thunderbird if I use the printer menu LED.

  Suggestions?

  Thank you

  Kerry

  Unfortunately, this error message is correct, that the e-mail scanning function is not intrinsically included on this model of the printer. On page 54, there is a note on it:

  «NOTE: scan to email is only supported by HP Officejet Pro 8600 and HP Officejet Pro 8600 premium.» (page54)

  Those who would be the N911n and the N911g, so that you have the N911a (base model).

  For this reason, your only option will be to use the LED display on the printer and the application through web services.