Can't detect CD/dvd-rom drives do not compact disc
I have a HP Pavilion dv6 6090ee note book pc with windows 7 Home premium 64-bit sp1.
Dvd/CD-ROM drives system does not. When inserting cd/dvd compact disc in dvd/cd rom show (E) cd player
State of the Device Manager ("this device is working properly").
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive is now now reads disks.
If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it will now play discs.
Kind regards
DP - K
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