My cd/dvd rom drive is not read anything and not even recognize a disc. Also video applets which would typically run online is no longer running. What I'm doing!

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• CD-ROM/DVD-rom drives will not play discs?... tried to be updated no joy... I tried the uninstall then re install just says code 39 error?. any suggestions?

  CD-ROM/DVD-rom drives will not play discs?... tried to be updated no joy... I tried the uninstall then re install just says code 39 error?. any suggestions?

  Try following the steps under "Windows XP" in the article following the MS KB:

  http://support.Microsoft.com/kb/982116

  These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

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• Satellite P20 DVD ROM drive may not be recognized

  Hello

  I just replaced my DVD ROM drive, but I had a problem.
  It is a new DVD rom drive I ordered at TOSHIBA also.
  It could not be detected by Windows:
  -Tried to check on Device Manager, not detected
  -Tried to reload the driver, the same problem
  Note:
  Whenever I tried to re - insert the disc, the blue light in the control panel of my P20 beds (I understand, which means that the P20 detects the drive) but I don't understand, is that why Windows XP does not detect it or it does not alarm or error messages.

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  Thank you

  Hello

  Try to use the Add Hardware option.
  This question is very strange, but I read on some sites, sometimes a whole new OS install CD player, brings back to life.

• Can't detect CD/dvd-rom drives do not compact disc

  I have a HP Pavilion dv6 6090ee note book pc with windows 7 Home premium 64-bit sp1.

  Dvd/CD-ROM drives system does not. When inserting cd/dvd compact disc in dvd/cd rom show (E) cd player

  State of the Device Manager ("this device is working properly").

  Minhas

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Check if the drive is now now reads disks.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it will now play discs.

  Kind regards

  DP - K

• DVD-ROM drive won't read DVD

  I have this CD/DVD which will play normal CD but will not play any DVD (DVD + R, DVD-R). I noticed that the DVD would not work when I was a BONE

  RESETTLEMENT. I put in my Windows XP restore disc, and installed successfully. Then I put in my drivers disk that was on a DVD-ROM drive and it wouldn't work!

  I could hear the spinning, but it sounded abnormal, and nothing appeared in my computer. Not open same AutoPlay. Frustrated, I decided to get the drivers of

  sites of different manufacturers, including the driver of CD-ROM to see if I could start the DVD. Even after that I installed the drivers for the hard disk, DVD will not play again.

  Any ideas?

  Hello
  I suggest you run the fixit and see if it helps:
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  It will be useful.

• IDE - CD R/RW 48xC CD/DVD-ROM drive plays not install DVD?

  I have a PC Compaq Presario SR12nx I bought a Microsoft Office pro 3 pack more 2010 to install on my computer but my drive does not read so I can't install it on my computer, I never tried to use my IDE - CD R/RW 48xC CD/DVD-ROM DVD drive, but it should run them right? or am I just read it wrong, I tried to update the drivers, but this does not seem to help any.  Any responses would be appreciated!

  Hello

  1. are you able to read another CD or DVD?
  2. do you get an error message?

  Try to run the fix it tool to the article below and check.
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  See also:
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641

• If a disk was writable and rewritable, could it be a dvd rom drive or not?

  Does not say the compact disc player or anything like that.

  Please help, I want to play the Sims 3 so bad and it's a dvd - rom game.

  Hi Tesga,

  Try to check by clicking on Start-> settings-> Control Panel-> system-> hardware-> Device Manager.

  Under the CDC/CD ROM drive, you'll get your drive listed.

  I hope this helps.

• CD/DVD Rom drive - disk not detected when you try to play a movie or a cd.

  I tried everything in the book according to what the technical support guy me to HP.  Gave me a new optical drive.  I made the purchase and asked the guy.  How do I get the driver if it does not appear in my device manager?  He said just to install the new optical drive, and it will download automatically.  Yes, it was the most ridiculous thing.  He did his best to convince me.  Now, I received the new optical drive and even absurdity.  It won't work.  Try to get assistance and spend hours on the phone with them and no one can help me.  Wow.  Scam, scam, I don't really know what to call it.

  Hello

  Maybe it wasn't the drive first:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• I keep getting messages that my CD-ROM/DVD-Rom drive is not responding

  original title: cd/dvd player

  I get a response that my cd/dvd drive is missing or does not. can I do to solve this problem?

  See if this applies

• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.

• My CD/DVD Rom drives read do not. Windows cannot load the driver for this hardware. The driver can be correpted or missing (code 39)

  How can I reinstall a driver of dvd/cd rom?

  Hi mourad,.

  1. have you been able to use the CD/DVD-Rom drive before with no problems?

  2. did you of recent changes on the system?

  This error occurs if the driver is corrupted or missing.

  You can read the following article and try the steps to solve the problem.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Hope this information is useful.

• HL-DT-ST DVD - RAM GSA - H55L [CD-ROM drive] cannot detect, read, play CDs or DVDs.

  Running Windows XP Home Edition SP3 (build 2600) with LG HL-DT-ST DVD - RAM GSA-H55L [CD-ROM drive]. Updated all drivers and ran all the diagnostics; still only detect, read, or play CD or DVD.  Installed and run program Microsoft ATS Fix It - has not fixed the problem. CARPET directed me to this site.

  I had the system 4 years and have used the drive to read and burn many CD / DVD, so he's worked in the past.  Thank you very much in advance for any help you can provide.  I appreciate your time and your consideration.  MS

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Method 1.
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• CD/DVD Rom drive reads the DVD as blank disc?

  Looked for information on the subject the whole place and it feels like I'm the only one who has this problem.

  The CD/DVD-Rom drive in my HP laptop is not reading the data on my DVD or CD I DVD that have been burned on a computer and some other that I burned on this drive. Data on them that I've used them in the past and without any problem. I changed nothing on my computer since the last time I used them I can think of and I have all the latest software updates for Vista and HP.

  Now when I put in drive it takes about a minute and then gets up and tells me that the disc is empty, but I know it's NOT like I've used it before and I see on the underside of the drive it was burned.

  Is this a problem of software or a hardware problem or disk I have not tried a lot of things that just the standard checks to try to get the drive to run but without success. For any help or suggestion would be greatly appreciated.

  Thanks Phil.

  Hello PhilStokes,

  Thank you for using the Microsoft Windows Vista Forums.

  Sorry, you have a problem with this issue.  I would first go to Device Manager to verify that all drivers are up-to-date.

  Go to start-> Type ' Device Manager "" in the search field-> select Device Manager '->, select here (+) for the CD/DVD - rom-> This will fall to the bottom of your device-> next right-click on the device and select update. "

  If not chance or driver is already updated, return to Device Manager and right click on your device and select uninstall.  You may be prompted to restart, anyway go back to Device Manager and right click again and select install or update.

  Please let us know status.  Thank you! Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Vista Home Premiun Device Manager does not display my CD-ROM/DVD-ROM drive

  I recently tried to use my CD-ROM/DVD-ROM drive and it did not work. It was working fine a few days previously but now... Nothing.

  My first reaction was to open Windows Explorer, expand and look at computer. There was my C drive and the recovery Partition but no Opitical drive more.
  Then I opened the Device Manager and saw that the CD was registered it is more as well?

  My question is

  Vista automatically removes the CD-ROM drive in the list of Device Manager if there is a problem with the drive itself?

  Or is there something that happened this suppression the CD-ROM in Device Manager list and it is not a problem with the drive itself?

  I had a disc go bad before on a PC running Windows 98 and 2000, but the disc stayed in the Manager list but I'm pretty new to Vista and know things are very different. So before we get in panic Mode, I thought that it would be a good idea to ask where someone will know probably for sure.

  Thanks in advance for clues

  Len

  Hello

  1st try a restore of the system if you have a point of return before it happened.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -----------------------------------

  If no joy:

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• DVD - Rom drive does not

  I just had my Dell Inspiron 1318 in the shop for service, and when she came back I had to reinstall a lot of my old software.

  The Sony Optiarc DVD +-RW AD - 7640A DVD - ROM drive in my computer didn't have to be replaced at the shop and worked well for the first hours of operation of the system. I had reinstalled Office ' 03 and Roxio DVD burning software and it would try to install something else when the drive has stopped working.

  I also run updates of the system before you attempt the installation of Office 2003, etcetera.

  When I insert a disc in the drive, it produces noises as if she is trying to run or to read the CD before ejecting again.

  I am running Windows Vista Home Premium with Service Pack 2, almost completely updated.

  I tried a system restore to the last point of operation disc drive, and then I tried to update my drivers. When he said that I had the more recent/better driver, I uninstalled the device and rebooted. Finally, I tried the Mr. Fix - it on the Microsoft Web site. Nothing has worked.

  Anyone happen to know what is the problem? I need to have this drive works in short order and I really do not have to return the system to the shop for repairs more literally the day after getting it.

  Hello

  The Roxio probably malfunctioning filters and if so the 1st steps here that will correct.
  If they do not solve the problem, then work your way through the rest as needed.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.