Can't scan with HP Officejet R40xi

Hi all

I hope that someone here can give me a little help. I just installed windows 7 on a computer that was previously under xp. When I went to plug my Officejet R40xi with a usb connection window went through the process of detection, automatic and found the driver as usual. However, when I tried to test everything I noticed that the aircraft was to appear as a printer, but not as a scanner (it worked on xp). I looked on line and tried a few other options. I double checked to make sure WIA ran, tried scanning paint, windows photo gallery, etc., as has been proposed in many articles that I found and I even tried to start the HP scan diagnostic tool I've seen referenced but it has not yet detected that I had a scanner. Nothing has worked so far and I'm almost at a loss. Any help would be greatly appreciated.

Hi realTrev,

Follow the steps below to check the WIA Service:

1. type services.msc in run or search and files program

2. scroll the page up to the WIA Windows Image Acquisition

3. make sure that the service is running. Click on stop and then restart to ensure

4 restart the computer

 

Restart the services of dependencies:

1. Click Start, in the search box type 'service ' without quotes.

2. scroll down until you see Windows Image Acquisition (WIA).

3. double click on it and go to the Dependencies tab.

4-2 services must be listed.

5. close this window and look for the remote procedure call (RPC).

6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.

7. go to hardware detection kernel and Double click.

8. set the Startup Type to manual and click on apply.

9. you should be able to start the service by pressing Start.

10 now, you are done and the Twain Manager must work and gives you is not a mistake.

Check the dependencies or sous-dependances:

Right-click WIA (Windows Image Acquisition) by selecting the first Properties , and then click the dependencies tab. It should list: remote procedure call and Detection of Harward Shell

Under the CPP, it will then list DCOM Service Process Launcher point final RPC Mapper date back to the start all the items listed as dependencies or dependencies under WIA void list main services.msc and right click then

Tags: HP Printers

Similar Questions

  • Can't scan with HP OfficeJet 4500 G510g-m Windows 7

    Hello

    I made a new installation of the software from the official CD. Printing works, but I can't scan!

    When I right click on the printer and select run a scan, nothing happens. Can someone help me?

    If you have installed through software that has been linked to above, you should have an icon on your desktop or in your programs that will allow you to control your actions of the printer. So in this software under "Scanning" or "Scanner Actions" you can use and control your scanner to your computer. The "Scan" function you're talking about is probably a virus scan of one of the programs on your computer, not a real scanning application.

    Here is more information on scanning if you need more help in the future:

    http://support.HP.com/us-en/document/c03476857

    Let me know if I got this right!

  • Can't scan with HP Officejet Pro 8600 N911g

    The printer just stopped working yesterday.  I am running Yosemite 10.10.2. Through internet research, I've upgraded to the latest drivers and software HP.  I have reset print.  Can I get printing to work with an ethernet cable.  Wireless does not work.

    I now get an error of scanning HP printer is not available.  However, the printer works when I print to.

    I spent hours trying to solve this problem.  Please help, the printer and copier work but not the scanner.

    Thank you - all the wireless functions: printing and scanning to work again.  I followed the guide, but it took a number of attempts.  I think the main thing that I was missing before I used this guide was remove the preference.

  • Can't scan with HP Officejet 6500 E709n Wireless

    I've used the scanner before without any problem. I have Windows Vista. I tried to scan yesterday and got the message: no scan options and refer to the documentation for the device. I ran the diagnostic analysis, HP Scanner TWAIN of the scanner did not and then the HP scanning application no longer works and I got the message to remove my printer software and reinstall. I did and received this message: the old version of HPSSupply cannot be deleted contact technical support. Fatal error and MSI. SUBCOMMITTEE. I was initially using the wireless printer. Since yesterday, I reinstalled the software twice and tried both wireless and USB cable. No luck with either.

    P.S. I tried reinstalling again and got another fatal error message, this time with a number: 1714. Then I looked at the HP site and found the message below. The problem is that I have Vista, not XP. Now what? Thanks in advance for any help.

    Question

    Hello

    Step 1: HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

    I would like to know what are the errors you receive?

    http://www.HP.com/go/tools

    Second stage: Review the Message 87 of 302 on wire http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-6500-Wireless-does-not-scan/m-p/1220683#M26284

  • Can't scan with HP Officejet 6600 and Mac using Capture of IMage

    I raise Image capture in Mac OS Lion and designate the printer HP 6600. No responsible Document does appear but the button remains grey. How the Mac to have the scan of the printer?

    Hello

    The original is placed on the top of the page loader or flat glass?

    Note that you must set the mode manually for the glass or the charger.

  • Can not scan to PC - officejet 8500 Pro Plus a

    Just upgraded to W7 Home Pro.  Now, I can't scan from the printer (officejet 8500 has pro) PC evrything else works fine.  Get error "username or password is incorrect. Make sure that the two paswword useraccountand are valid.  Ive reloaded drivers and configurations, nothing done.  Any help will be greatly appreciated.

    Basically, I mean run CC Cleaner after the uninstall.  If it was a computer not HP, I have some other things to try, but it is not if I don't.  Rather than use CC Cleaner, you can try using Advanced System Care of IOBit.  I had better luck with her clear up the problems I have with CC Cleaner, but tha't you. I'll link below just in case you want to test.  Have you tried right-clicking on the downloaded Setup file and selecting run as administrator?

    Welcome to the users of Advanced SystemCare

  • Copy and scan with the Officejet Pro 8100

    Can I scan and copy with the Officejet pro 8100?   If Yes, how, is not in the manual.

    LON

    The Officejet Pro 8100 is a printer only, it is not a multifunction device.

    You can find the specifications below:

    http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=4323241&JumpID=oc_r1002_usen_c-001_r0002

  • HP Photosmart B110: I can not scan with my photosmart B110

    I CAN'T PRINT WITH MY PHOTOSMART B110 PRINTER COPY SCANNER. EROR MESSAGE IS

    "TRY TO SCAN FROM THE COMPUTER DOCUMENTATION OR SEE"

    I HAVE MISPLACED THE INSTALLATION CD

    PLEASE LET ME KNOW WHAT TO DO

    Best student

    Emeka

    Hello

    Thank you for using the HP Forums. You can try the following:

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

    If this does not work, remember to uninstall and reinstall the software COMPLETE features, follow these steps:

    1 uninstall the software from your computer
    2. download and save the software COMPLETE features (do not install online)

    The following resources will help you:

    HP printer install wizard for Windows
    http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

    3. install the FULL feature software "saved".

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    Hope that helps!

  • I can't scan with my kodak all in one soft ware, but I can with the windows Wizard can help you .kodak's struggle to solve the problem for me

    I have windows xp 32-bit 11gigs of free space on the hard drive.kodak said that the software is not installed properly.they tried repeatedly by SANDRINE remote access

    Hi georgeey,

    Please report the problem to the Microsoft Community Forum.
    If we understand it, you cannot scan with the kodak camera.
    We will help you solve the problem.
    1. What is the model number?
    2. have you made changes on the computer recently?
    3. do you get an error message when you try to scan?
     
    It is possible that Kodak may have an older version of its software that works.

     
    Method 1:
    Try to install the software to clean boot, and then try to scan
    Reference:
    From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
    Follow the steps provide in the article below to perform the clean boot. http://support.Microsoft.com/kb/929135
    Note: Reset the computer to start as usual after a repair.
     
    Method 2:
    If this does not help, please uninstall and reinstall the device driver.
    a. go to control panel and select the device of scaning
    b. right-click on the device and select Uninstall tab drivers.
    to reinstall the driver to see the link given above manufacturer Web site.

     
    Hope above links help you. If the problem persists, you can write back to us and we will be happy to help you more
  • HP photosmart more B209 a - m: can't scan with HP photosmart more B209 a - m

    I'm not able to scan from my portable MacBook Air using the HP photosmart camera more 209 printer-scanner a - m. I can print wireless with no problems. I gave up trying to use the HP PhotoSmart studio unit after seeing messages about how it does not work with OS X Yosemite.

    I downloaded the HP Scan (version 4.0.50) and used the week last successfully several times. Now HP scan cannot communicate with the scanner. I get this error message: "communication scanner cannot be established. Photosmart Plus B209a-m is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. »

    I have restarted the printer (and quit and restarted scan HP) and get the same results.

    I have never been able to scan from the printer/scanner by using the "scan to computer" button - it always gives a message saying Start scan of the computer.

    So for the moment I can't understand any kind of scanner. It's not rocket science! What should I try now?

    Hey there.
    Well first head in "System Preferences" > "printers & scanners" do a right-click on one of the printers and choose "reset printing system" in order to eliminate anything that might contradict the newer version than we are going to download.
    Then download this driver package (http://support.apple.com/kb/DL907?viewlocale=en_US)
    Once it's finished downloading.
    1. reboot your computer
    2. start the installation.
    3. restart the computer.
    After that he will turn on try and add the printer again. (Note: make sure that the driver you are adding is not AirPrint)
    Good luck.

  • HP ENVY 5530: Can't scan with HP ENVY 5530 more...

    Hello

    I could scan it with the printer. All of a sudden, I can't not andy. If I click on the icon, I get an installation guide...

    I want to put serveral photo in this post, but I note here insert/edit image tool not working anymore

    Hi @dbj5577,

    Welcome to the Forums of HP's Support. I understand that you are no longer able to scan with the HP software. I would like to help.

    Try to run printing HP and doctor Scan.

    HP printers - help print and scan the doctor for Windows to solve printer problems

    The last time I had a problem like this a simple uninstall and reinstall fixed.

    Additional troubleshooting issues are from the following link.

    HP printers - printer problems after upgrade to Windows 10

    Let me know how things work.

  • Can't scan with HP LaserJet MFP M127fw Pro

    I have installed the printer driver and tried to follow the instructions in the manual to scan a document.  When I find my printer folder in the start menu/all programs, there is no option to scan. Help!

    Hi @3Digit .

    I see that you are having problems of analysis, it is not any scanner in the HP folder software. I would like to help you today.

    Open the HP scanning with one of the following methods:

  • Can't scan with HP Laserjet M1132

    I use HP Laserjet M1132 and I can't scan.  hppscan0.exe is missing. What should I do?

    Hey James,.

    I recommend you to uninstall the software

    (info on how to: http://support.hp.com/us-en/document/c02259020 )

    Once this has been completed, follow this link:

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&lang=en&LC=en&product=3965851&

    Download the printing software & driver used on your operating system (very important to choose the right pair).

    You can either download the basic software and driver or the full feature software and driver by your preference.

    If you're still having problems, please post back!

  • Can't scan with my 4610 Officejet using HP Pavillion 8.1 to win 20-b-020

    My officejet is around the age of 6 months. I have not used the scanner since I bought it, but when I tried it today, it would not scan.

    The dialogue of the printer said I check the USB connection (it prints from the computer OK) and make sure that the software is installed and configured.

    When I bought the computer it included an installation disc that's not open on my 8.1 WIN yould so I opened the disc on another computer and copied the installation on my own computer. It seemed to work OK for normal printing.

    Can someone advise me on an exercese troubleshooting I can run to find the problem. In addition, I do not understand

    the statement "configured". Maybe I missed that and if so how to manage it?

    Hello bussoite,

    I understand that your Officejet will not scan. I understand you need to have improved your HP Pavilion computer to Windows 8.1 also.

    You must uninstall the software/driver that you used from the installation disc. Always use the latest drivers from HP.

    NOTE: You must clean all the HP printer drivers and software of the system.

    How do I uninstall the HP printer drivers.

    You can also then run Ccleaner to clean better left above the elements of registry with the registry cleaner.

    CCleaner Slim edition (scroll down) is free to use. It cleans temporary files, but does not delete the documents, photos or other files normal.

    Then, download and install the software/driver for Windows 8.1 64bits.

    Software Installtion drivers-product -click and choose Download the full software and driver .

    Page Windows 8.1 drivers here.

    Under the Diagnostics utility tools is the HP print and Scan Doctor. You can install as to diagnose problems with the scanner, if it still does not work.

    Let me know if have any other questions.

  • I've upgraded to snow leopard and now I can't scan with my HP Officejet 5610 printer. Help!

    I can print fine but can not analyze is the computer printer/scanner. Ideas? Suggestions?

    You have installed the latest driver for Mac OS X 10.6?

    If this isn't the case, uninstall the HP software by using the option of the scrubber:

    Applications > Hewlett-Packard > HP uninstalled

    Click on continue
    Highlight your device in the left pane
    Hold down the Ctrl and Opt Cmd and click on uninstall

    Approve the alert to remove softwar any installed HP

    You restart the mac and install the latest version of the software

    http://FTP.HP.com/pub/softlib/software10/COL30237/MP-75101-1/HP_Installer_Inkjet_Full_Group07_10.3.dmg

    Install the latest updates from HP, Apple: Apple Menu > software update

Maybe you are looking for