Cannot access Services to clean printer cartridges

Hello

I am trying to print pictures and the quality is appalling. Cartridges are not very old so before I go and spend more money I want to eliminate what is obvious.

Trying to clean the printer heads by going into the properties-preferences-functions-printer Printing Services.

However, I just get a dialogue box stating "cannot perform the operation.

I reinstalled the driver and still nothing.

I downloaded the base on the site of HP driver, used to have the version complete but got rid of it - like all the unnecessary extras.

Do I need to install the full version in order to achieve this kind of maintenance? Surely not!

Any help much appreciated.

See you soon.

Hello chris_on_tour20,

Try the solution found here (basically, create a shortcut to the executable tool box):

http://h30434.www3.HP.com/T5/Home-Web-printing/ink-levels-on-OfficeJet-K5400-printer-with-Windows-7/m-p/623797#M2862

Tags: HP Printers

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