Cannot add a printer to the network

Here's my dilemma. I am trying to install a wireless printer adapter and I am running into problems.

I recently changed routers for my network because I changed service providers. I do not have

problems installing my printer using my router Westell (Verizon). I configured my printer without problem.

I went from my ISP at Optimum, they gave me a NETGEAR router and I had to configure my

printer to a new network (ssid). I followed the instructions as before, but never got to the step where

I had to put in the network name and password. Instead, I received a message stating: "INSTALLATION OF.

USE OF OPERATING SYSTEM CANNOT BE PERFORMED." I CAN print if I hard connect my printer on my computer.

I would like any suggestions that anyone might have.

My operating system is Windows 7. My computer is a Dell Studio laptop, 1759. My printer is a Dell 2130cn laser printer and my router is a

NETGEAR N600 (WNDR3400). My first router was a Westell D90-327W18, which as I said before worked without

a hitch.

Thank you

E-mail address is removed from the privacy *.

Hi Michael,

If you are using a computer connected to a "working group", click on the arrow next to password protected sharing to expand this section.

Check if password protected sharing is enabled or disabled.

If the password sharing is enabled, only people with a user account and password for this computer will be able to access your printer. Disable this option if you want anyone on the network can access the printer you share unless you give then a user account and password.

Set your printer as default printer and see if it restores the State online.

You can read this article for more information:

Network printer problems

http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-network-printer-problems

Note: It also applies to Windows 7.

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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