Cannot create a new folder in Windows Explorer

Original title: Windows Explorer

I have a HP model p6710f computer running Windows 7 SP1 that I keep updated.

I use Kaspersky Internet Security.

My problem is: Windows Explorer does not create a new folder and I can't determine why.

I can create a Briefcase (which I really don't need) but why can't I just create a single file?

I would like to have information or suggestions about this situation.

Thank you

JAS

Hi Jas!

Please follow the procedure described here: http://www.sevenforums.com/tutorials/28677-new-context-menu-remove-restore-default-menu-items.html

I hope this helps.

See you soon
Julia

Tags: Windows

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