Cannot find model # on my Pavilion laptop... need to know why the battery is not

My small screen touch Pavilion gives me the error that the main battery isn't good after only little more than a year of use.   I want to watch reminders, etc., but I don't see no model # on the body of the device.

The background comes from the 'trademark' and "HP Protectsmart" and the keyboard area just say 'Pavilion '.

Any help on this?

Hello

You can often view the model number, serial number etc if you hold down the fn key and press ESC.

If this does not work, you can also find this info in the menu of the bios as follows.

Shut down the laptop.

Click next to the ESC key as soon as you start Notepad to open the Start Menu, then choose f10 to open the Bios Menu.  The information you need will be located in the 1 tab

Kind regards

DP - K

Tags: Notebooks

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