Cannot install anti-virus, Windows Installer corrupted software

Similar Questions

• Windows-7 computer cannot install programs - because Windows Installer is not accessible

  I have a computer windows 7  It's a 64 bit HP computer.  I had problems to install programs on my computer.  It is said: the installer of windows services could not be found.  Windows install is not correctly installed.

  When I check to see what version of windows I have, it says Microsoft Windows Version 6.1. 7601 too, when I check to see which version of Windows Installer I; It's shows Windows Installer 5.0 7601.  Also, I have seen that there is a Windows install 4.5 and would like to know is compatible with Windows 6.1?  If so should what download I choose?  Otherwise, I have to reinstall Windows Installer 5.0 and how do I go about?

  Some will help me please!

  2438651 how to solve problems that may occur when you install, uninstall, or upgrade a program on a Windows computer

  http://support.Microsoft.com/kb/2438651

  Substitute:

  Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:

  1. in the menu 'Start', click on ' execute:.»

  2. in the "Open" box, type "msiexec /unreg", and then press ENTER.

  3. in the menu 'Start', click 'run '.

  4. in the "Open" box, type "msiexec/regserver", and then press ENTER.

  If this is insufficient, the I would say to install the Windows Installer Cleanup utility and run that to remove the Java remains Setup files that can cause problems with your current installation.

  For more information, visit the below mentioned link:

  http://support.Microsoft.com/kb/290301

  Click Start Orb, in the box, type search: Regedit.

  Highlight: HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver

  Verify that the SYSTEM account has full control. If it does not, add the SYSTEM account with full control.

  Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

• Error message "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program."

  Original title: cannot install WMP11, update rollup 2

  I'm still on WMP 10 for a reason, and I wanted to connect my PC with 360 videos. I downloaded the update, but he told me to go get the Update Rollup 2 or something, so I tried to install it and he told me that I needed to go get the .NET framework 1.1 and .NET framework 1.1 SP1. I went to download them and install them, but he tells me that "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program".

  I Googled, tried of all kinds, uninstalled SP3 and tried and nothing.

  Hi xelliotx,
   
  I suggest that you follow these steps.
   
  Step 1:
   
  First of all, download and install .net Framework Cleanup Tool to remove selected versions of the .NET Framework on your computer.
   
  Step 2:
   
  Manually install the versions of Microsoft .NET Framework below:
   
  Microsoft .NET Framework Version 1.1 redistributable package
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
   
  Microsoft .NET Framework 1.1 Service Pack 1
  http://www.Microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en
  Once this installation is complete, try to install the other required software and check.
   
  See also:
   
  Error message when you install an update for .NET Framework 1.1 or the .NET Framework 1.0: "the upgrade patch cannot be installed by the Windows Installer service.
  http://support.Microsoft.com/kb/940332
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing, or the upgrade patch may update a different version of the program

  I try to use the Microsoft Office tool that implement an MSI for 64-bit Office 2010 installation file.  The tool works file and creates the msi file.  I get to the tool by going to the x 64-bit folder on the office 2010 installation disc.

  I install a new virtual machine from Windows 7 and tried to use the MSI file to install office 2010 and I get the error:

  "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program"

  If I just click Setup on the office 2010 dvd he moved very well on the same VM window7.

  Does anyone have an idea how do to understand why the windows installer keep fails or what he wants?

  If I click on the msi even on a system with office 2007 is installed, I get the same error.

  Thanks for the help

  jbabe

  Windows Update has nothing to do with the upgrade or installation of Office 2010. Please post future questions in this forum: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Cannot install itunes for windows - error: Apple Application Support is required to run Itunes Helper. Uninstall and reinstall (as I did twice)

  Cannot install itunes for windows - error: Apple Application Support is required to run Itunes Helper. Uninstall and reinstall (as I did twice)

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• I was touched by that my Norton anti-virus up-to-date software identifies as the Trojan horse. Fake virus AV.

  I was touched by that my Norton anti-virus up-to-date software identifies as the Trojan horse. Fake virus AV.

  A screen appears for inviting me to donwload software to fix the problem. My machine is basically frozen. I can't do anything on this subject after turn on and the windows open. I can open the Task Manager screen, but can't do anything from there.
  I see that a recent response to what may be the same or a similar problem to

  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/747eb945-E16A-45C5-9e80-22c349704ca0?Prof=required

  However. the instructions you give are for Vista and my machine runs on XP.

  Could you please help... and keep it as simple as you can! My computer knowledge is limited.

  Kind regards

  Conor Joyce

  I was struck by an av trojan.fake today (Norton 360 3.0) virus that has disabled all my device drivers. If someone can help a simple man and not to the computer world?

  Follow these tips for XP and Vista.

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• Cannot install itunes. It installs but when I clicked on it said has not been installed correctly. I uninstalled, reinstalled several times but does not work.

  Cannot install itunes. It installs but when I clicked on it said has not been installed correctly. I uninstalled, reinstalled several times but does not work.

  Trying to download iTunes again, but instead run the installer from its current location, try saving it to your hard drive and then run the configuration file.

  Problem installing iTunes or QuickTime for Windows
  http://support.Apple.com/kb/ht1926

  iTunes for Windows Vista or Windows 7: troubleshooting...
  http://support.Apple.com/kb/ts1717

  You can try both uninstalling and reinstalling as a new user to see if that helps:
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If this isn't the case, I recommend you contact Apple for assistance.

  Check your hard drive for errors:

  Click Start

  Type: CMD, according to the results, right-click CMD

  Click on "Run as Administrator"

  At the command prompt, type: chkdsk /f /r

  When you restart your system, your computer will be scanned for errors and will try to correct them.

• Cannot install error code Windows update 9 48

  Original title: I'm unable to install the windows explore 9 9 48 error code

  I can't install the windows explore 9 9 48 error code

  Hi Mario,.

  Thanks for posting in the Microsoft Community.

  According to the description provided, looks that you can not install the update to Windows.

  It would be awesome if you could answers to these questions in order to help you further.

  1. are you referring to Windows update?

  2 have you made changes on the computer before this problem?

  3 is confined with any particular update?

  I suggest you to see the steps in the following Microsoft article and check if it helps.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997

  Note: The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  Note: The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• Windows 7 - cannot install system updates - "Windows Update service... does not work."

  original title: Windows 7 - cannot install system updates - "Windows Update cannot currently check for updates, because the service is not running." You may have to restart the computer. "

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: try to get weekly updates applied.  Since the 1845 update I couldn't have Nicrosoft updates applied to my system.  A disable the updates because the system continues to try, and I try again me and try all the time.

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Dena,

  I solved the problem: http://helpdeskgeek.com/windows-7/cannot-run-windows-update-on-a-windows-7-pc/

  "FixIt" MS reported that he had fixed everything, and W7 update mechanism works very well- but the problem remains:http://support.microsoft.com/kb/971058

• Windows Installer crashes so that install anti virus program

  I'm trying to install a Protection antivirus Avast on my 64 bit laptop that has Windows 7 Home edition. Downloads of software but when I activate the installation cradle of windows appears annotated windows install and the reason for circle turns but nothing happens from there? I tried it twice both with screens Windows enabled and disabled without result. Ideas please?

  Try to use another anti-virus utility:

  http://www.Microsoft.com/security_essentials

  (Free).

• Download 0xC00700C1 as he tried to install anti-virus software.

  Original title: 0xC00700C1

  I downloaded an anti-virus program. When I try to start it, I get "the application could not start properly (0xC00700b)"what can I do?

  Hi Bill,

  Welcome to the Microsoft Community and thanks for posting the question.

  We need to gather more information about this problem to help you better:

  1. what anti-virus program you downloaded?

  2 is the issue specific to this program?

  3. were there any changes made to the computer before the question?

  Try these steps and check:

  Method 1:

  The downloaded file may be corrupted or not would not have been properly downloaded. Try to download the program once more and check.

  Method 2:

  Try to install the software in a clean boot mode and check:

  Clean boot state helps determine if third-party applications or startup items are causing the problem.

  You can read the following article to configure the computer to boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: Put the normal computer as mentioned in step 3 of the article.

  Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.

• Cannot install the update - Windows 7 64 bit (windows installer error - program might not work)

  I am running Windows 7 Home Premium 64-bit. I'm unable to install updates for iTunes (last successful update was my PC itunes 12.2.2.25 64 bit). The error message I get when you try to run the downloaded exe file from apple is: 'there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your supplier of staff or the package of support ". Please indicate what the problem is and how I can fix. I am not able to backup or synchronize my devices (for example iphone 6 sec) over to my PC as it is said that iTunes must be 12.3 or higher. Thank you - Bryan

  Try to repair the Apple Software Update of the programs and features Control Panel, and then reinstall iTunes.

  For general advice, see troubleshooting problems with iTunes for Windows updates.

  The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

  Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

  More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

  Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

  TT2

• Cannot install KB973688: error: Windows Setup: error opening installation log file

  Original title: cannot install KB973688

  After you download http://www.microsoft.com/downloads/en/details.aspx?FamilyId=00bcdf28-2299-4150-964d-88a601e25229&displaylang=en#Instructions

  I run the file and get the error message from Windows install: error opening installation log file. Verify that the specified log file location exists and is writable

  Hello

  Try this:

  Step 1: Run the file as administrator.

  a. right click on the downloaded installation file.

  b. Select run as administrator.

  c. then follow the installation wizard.

  Step 2: If it does not help, reset the windows updates and then try to install the update.

  How to reset the Windows Update components: http://support.Microsoft.com/kb/971058  

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• XP - cannot install Service Pack 2 and 3 in order to install anti-virus protection.

  I need to install Service Pack 2 and 3, in order to install a virus program.  I currently do not have one, as my Norton Antivirus program should be uninstalled.  I can't get the Windows Update page to download.  Is there another way to get to this download?  I want to get do it as fast as possible, as I am currently without any virus/spyware protection.

  Thank you!!

  If SP2 to SP3, is not installed, you could not possibly have a functional application of the antivirus installed and missing a value of more than four years of critical security updates! It is not a chance in h * that SP2 & SP3 will install with your computer in its current state, Erica.

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Follow the instructions in this post of mine in another forum (to-the-letter & in order!) to restore your computer to a State course: http://aumha.net/viewtopic.php?f=62&t=44636

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

  Wish I had better news for you.  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• MBSA cannot be installed with the Windows Installer message

  MBSA installation failed with Windows Installer message: the system administrator has set policies to prevent this installation. I'm confused because I'm the administrator of this account.

  Hi Sonia,.

  The question you posted would be better suited in the TechNet community.
  http://social.technet.Microsoft.com/forums/security/en-us/home?Forum=MBSA