Cannot print duplex on HP 8500 has Mac OS 10.7

Similar Questions

• HP 8500 has: Mac and HP 8500 has duplex printing

  After no problem for a few years, I can't print duplex in Word. I went through the printer Scanner options and checked Duplex. This allowed me to print PDF only duplex but not from Word.

  I have another Mac that can. A mystery to me. Help, please.

  Thank you

  John

  Hello @Coachwell,

  I understand that you are no longer able to print duplex from Word on your computer Mac OS X 10.10 to your HP Officejet Pro 8500 has e-All-in-One printer. I would like to help you to solve this problem today. Now, just so that you know, because of the age of your printer there is only a generic Apple update HP Driver V3.1 of printing and the analytical base. There is a chance that an Apple update can have performed recently on your computer that can create duplex conflicts of some programs. Therefore, to isolate this problem and solve this problem I will ask you to perform some standard Mac troubleshooting steps below.

  Step 1: Resetting the printing system:

  To begin, I will have you reset the printing system on your Mac. Please click herefor instructions on how to perform the reset. When the site opens, follow the steps under "Reset printing in OS X Lion system" because the steps are the same for Mac OS X 10.10. This Reset deletes each printer on your Mac. However, it does not uninstall printers. Therefore, if use you other printers on the Mac, once the reset is complete simply make sure printers are attached via a USB cable or connected network and (+) add hide them po do add not your HP Officejet back in right now.

  Once the reset is complete, proceed to the next step.

  Step 2: Uninstall the drivers and software:

  Please click here to find out how to properly uninstall your printer. Once the site opens, select the drop-down list 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' and follow the steps under two method to complete uninstallation.

  Once the uninstall is complete, please continue on.

  Step 3: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 4: Manually install the driver Package:

  Please click here to manually download the package from Apple to HP printer v3.1 driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

  Step 5: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

  Step 6: Add the device:
  

  1. click on the menu of Apple , then Preferences System.

  2. click on Print & Scan and then check if the name of your printer appears in the printer list.

  3. click on the name of your printer, click the sign minus (), then remove the printer.

  4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

  5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

  

  6. click Add to add the printer to the list.

  -Source

  Once your printer has been reinstalled successfully using the HP driver, please try duplexing by Word to confirm that the problem has been resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

  From 23/10/2013, my HP Officejet Pro 8500 has in scan mode indicates "No computer detected" but print wireless without difficulty. I use a Mac Mini with OS10.7. The scan worked fine a few weeks ago. I suspect that the recent updates to Mac or HP caused this problem. All solutions?

  Hi barneyw,

  I want to help you with your problem of scanning. Follow the steps described in this document for a "no computer detected" Error Message is displayed during the scan.

  Let me know if this helped and feel free to contact me if you need further assistance.

  Thank you

• Cannot print Duplex in word on the J6450 printer using MacBook Pro

  I currently have a MacBook Pro with Microsoft Office for Mac 2011.  Using Word, I can't understand how to print two-sided my HP J6450.  Help, please.

  I tried again and part of your answer works.  When I changed the selected printer of HP J6450 Fax in HP J6450, HP printing accessory choice two-sided (duplex unit) then become available to verify.  However, if you are using Mac MS Word 2011, I noticed that the dialog box layout has does not match your screen prints.  Under "Presets", I have a choice called "Copies and Pages".  My screen is a little different that yours, but your instructions are so good that I was able to link edge long.  Once this has been verified, I was able to print double-sided.  Thank you!!!  One last question, using the Mac, what are the commands to do a print screen?  Thank you once again.  You make my life easier.

• Assistant printer HP - Officejet Pro 8500 has

  I have a HP Officejet Pro 8500 a A190.  It is installed as a printer of cable network and I have the HP printer software installed on two different computers on the network.  Recently, when I open the uiltity of the printer, it seems to have changed.  I have 4 options to choose (Assistant to HP printer, see what's printing, set preferences, and customize your printer).  When I opened the consul of the printer, it used to take me directly in the wizard HP printer utility.   This in itself and is not a problem.

  The problem is that when I try to open the utility Wizard HP printer, nothing happens.    The Assistant HP printer utility allows me to perform maintenance on the printer (IE clean print heads), check the cartridge ink levels, scan and much more.  I opened the utility Wizard HP Print of computers.  I would say that something has changed in the last week or two.   This is impacting on both computers.  I even uninstalled all HP computers printer software and reinstalled.  Nothing has changed.

  Any thoughts?

  Hello

  Try to remove the software completely by clicking on start > all programs > HP > HP Officejet Pro 8500 A910 and follow the uninstall option.

  Then go to control Panl > programs and features > uninstall a program and remove reminders of the software (HP Customer Participation, Readi Iris OCR, etc.).

  Download and install the latest version of the software below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109378-2&cc=us&DLC=en&LC=en...

  Then look for any change when access to the printing software.

  Please let me know if this is useful,

  Shlomi

• OfficeJet 5740: Cannot print duplex automatically and can not connect wireless

  So, I recently bought a new laptop for academic purposes. Back in September, I bought the HP Officejet 5740 because it could print wireless and can print double sided also.

  Everything worked perfectly fine when I was using Windows 8. In microsoft office, that I could see the option to print double-sided and had no difficulty, printing or the connection to the wireless printer.

  Then, I upgraded my computer to windows 10. I downloaded the hp driver and tried to add the printer several times and did not get it to connect successfully. Moreover, I see more two-sided printing option. I have the option to print one, or to manually return the documents to make it double sided.

  I downloaded the driver installed the printer and uninstalled the printer a LOT, a LOT of time with nothing doesn't. Please help me. I really only print in powerpoint and word, so it is very important to have this ability.

  For the connectivity problem, I would say the Print and Scan doctor, you can download it from HP to http://www.hp.com/go/tools.

  For the duplex issue make sure the duplex module is selected.  Click on start, devices and printers, click with the right button on the Officejet 5740, select printer, device settings, both installable and set properties automatic duplexing on installed unit, apply, OK.

• All-in-one HP Officejet J6480 cannot print duplex automatic on Windows 7 64 bit

  I installed the driver OJJ6400_Full_13.exe and can not find the option to print automatic double-sided.

  Please let me know what needs to be done.

  There should be a setting for double-sided printing under a section called paper Saving Options in the preferences of the printer under the features tab.

  1. Click on the start menu.
  2. Click devices and printers.
  3. Right click on your printer.
  4. Select the print options.
  5. Click on the features tab.
  6. Paper saving Options section, click on the dropdown under double-sided printing and select automatic.
  7. Click on apply to save the changes.
  8. Click OK to close the window.
  9. Try to print.

  That should be all you need to do to activate automatic duplex printing.  Let me know what happens.

• cannot print from adobe reader dc on mac

  I'm trying to print documents of MS reader adobe on my mac.  When I click on the print icon, the icon shows I clicked it, but nothing happened.  Reinstalled the program and no change.  Help please?

  Hi pipedrum53,

  We would certainly help you.

  Please consult the doc KB link mentioned below and try the troubleshooting steps:

  Resolve PDF printing problems. Acrobat, Reader

  Let me know if it helps.

  Kind regards

  Ana Maria

• Cannot print photos with PES 9 and Mac OS x Lion on any printer. (Other applications to print very well!)

  Software: Photoshop Elements 9; iMac, Mac OS X Lion, latest version, 12 GB of RAM: I can't print to one of my three printers, HP Photosmart or laser printers.  The software recognizes all the but when I put up all print and name the printer etc, the white page just goes through the printer without printing on the Photosmart and does nothing on lasers.  I can use all printers for all applications and can print photo retouched with Picasso or other applications without problem.  I would like to re-download and reinstall the program, but it was purchased on the Apple App Store and is currently unavailable due to exit 10.  Any solution?  I wouldn't mind upgrading, but hate to spend $80 that I don't see a major différenec in version 10, and version 9 does everything very well otherwise.  Purchased version 9 August 2011 when I bought my iMac.

  Go in your username > library > Preferences and delete one of these you will find:

  com.adobe.PhotoshopElements.plist

  Adobe Photoshop Elements 9 paths

  Settings of Adobe Photoshop Elements 9

  In lion, this library is hidden. To see, in the finder, click the Go menu and hold down the option key. It appears under the small house for your user account.

  Repair permissions before trying again.

• print head problem Officejet 8500 has

  Hello

  I just replaced all my ink cartridges, and still it tells me that there is a printhead problem; the message says to replace the printhead to resume printing.

  Didn't I do it when I changed the ink cartridges?  Visual instructions on the printer seems to show a slightly different model of what I, and the print head seems to be separate.  It does not have to be the case in my model.  Anyway, the instructions also say press the button 'change print head' in the main menu, I can not even to the main menu but it is stuck on the message "print head problem".

  I'd appreciate some advice on how to proceed!

  Thanks in advance!

  

  This picture help?

• OfficeJet Pro 8500 has more: document scanning

  Several pages to the computer and save it as a file, but now he won't, until Apple upgrades my Officejet Pro 8500 has more opportunity to scan the whole of a scan of the page at a time.

  How to scan a document of several pages under the name of a file?

  Hi @Pinnacleport,

  I read your post and to see that since the upgrade to El Capitan, you are no longer able to scan several copies of a file. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I checked the site and the drivers are installed by the Mac drivers preinstalled. HP printers - installing a printer driver Mac using Apple Software Update.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet Pro 8500 has more)
  
  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  What application are you using to scan with?

  The only way you can save several pages in a single file is in PDF format. JPEG and other formats will save multiple documents as separate pages. In the printing and scanning window, select PDF and check combine in one document below.

  I hope this helps. If there is anything else I can help you, let me know. Thank you.

• How do I mirror print with my Officejet 8500?

  I can't understand how print mirror with my 8500 has 910.  How can I do this?

  There are no settings in the printer software.  You use PrimoPDF or photo editing software (e.g., Picassa) to do.

• HP Officejet Pro 8500 has Plus: HP Officejet Pro 8500 a cannot scan more on the purchase of Mac

  I have not had any problems using the printer or scanner on the HP Officejet Pro 8500 has more when I had my old laptop to Windows 7. There was some HP software installed from a CD that allowed me to open the HP application and adjust the settings for scans, save multiple scans in a single PDF etc...

  Since switching to a new Mac OSX desktop computer, I can't install it whatever that either the old CD from my Mac has no CD/DVD drive. The only application of HP on my Mac is now HP ePrint, and which does not seem to offer something to scan with.

  The other option that have left me is to connect the Mac to the printer by USB, then choose:

  Scan > computer > iMac > save in Jpeg.

  But I get the following error message:

  "Connection error".

  The connection to the computer is down or HP scanning application cannot detect the OCR software. Check the computer for more details".

  What do I need to install, or the difficulty to get the scanner to work on my Mac please?

  Hi Karlos444,

  Unplug the printer and reset the printing system:

• OfficeJet Pro 8500 A910: printer duplex option forget

  I have the duplex unit installed and that you have used successfully for some time.   Are some time I tried to print double-sided, but the option was not in the print window.  I went into the options of the printer and found that the duplex was not checked.  I checked and was able to print two-sided without problem.

  Some time later I tried again to duplex, and again once the option wasn't there.  I can reset the option, but very shortly after the OS 'forgets' setting.  Basically, I have to do every time I want to duplex.

  This was not always a problem.  It worked fine until a couple of months ago (and Mac OS updates several there).  I have two Macs connected over wi - fi for this printer and Mac have the problem.

  Hey @alhurley,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that you have a few options with the option of double-sided printing associated to your Officejet Pro 8500 all-in-One printer on your computer Mac OSX 10.11. I can help you with that.

  Here's how we should be able to fix this:

  1. Disconnect the USB cable if it is connected.
  2. Click your Apple system and print and Scan preferences icon.
  3. Hold down the command key and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Restart your Mac.

  Now connect the USB cable again if you removed previously. Otherwise:

  1. Go to the Apple preferences system, print, and Scan.
  2. Press the button "+" in the lower left corner.
  3. Select your printer from the list.
  4. In the box next to click on Airprint and select your printer from the list.
  5. Click on Add.

  One last thing to do now is click on Apple, updates of the system and all the necessary updates.

  This should fix the duplex printing option. If not then the next step would be to contact Apple as there is something weird is happening with your operating system.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Misalignment of the heads - Officejet Pro 8500 has more e-all-in-one printer A910g

  Oops.  Typical message in subject line.  I'll try again.  I have an Officejet Pro 8500 has more e-all-in-one printer A910g.  I replaced my cartridges of ink three colors, and cannot print, print jobs are in the queue... and I get an error message on the display screen 'alignment failed.  Refer to the documentation for the device for more details. "Also, even though the level of ink Cyan poster now full on the screen, I get no blue on the print head alignment test document.  Help!

  I'm sorry that you are experiencing this issue. Sometimes, when you get this error message, maybe it's the ink or printhead may need to be cleaned.

  Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c02207121

  Let me know if it helps. This isn't a software problem, you do not have to uninstall the software and things of this nature.