print head problem Officejet 8500 has

Hello

I just replaced all my ink cartridges, and still it tells me that there is a printhead problem; the message says to replace the printhead to resume printing.

Didn't I do it when I changed the ink cartridges?  Visual instructions on the printer seems to show a slightly different model of what I, and the print head seems to be separate.  It does not have to be the case in my model.  Anyway, the instructions also say press the button 'change print head' in the main menu, I can not even to the main menu but it is stuck on the message "print head problem".

I'd appreciate some advice on how to proceed!

Thanks in advance!

This picture help?

Tags: HP Printers

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