Cannot print in 'Black' in HP Officejet 6500.

Similar Questions

• HP Officejet 6500 a Plus: HP Officejet 6500 a Plus cannot print in black

  I just put new ink cartridges today and now my printer cannot print in black ink.  I've seen some prior positions on the same topic, someone found a solution?

  Try here...

  http://support.HP.com/us-en/product/HP-OfficeJet-6500A-e-all-in-one-printer-series---E7/4083974/model/4083870/document/c03946666/

  Let us know.

• OfficeJet Pro 6835: Cannot print in black

  On printer 6835, no cartridegs are empty, but cannot print in black.

  Hi @Bill113,

  Welcome to the Forums of HP Support!
   
  I see that you are having print quality problems with your printer HP Officejet Pro 6835. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
   
  I understand the frustration you feel. Looks like the black ink cartridge is dirty, faulty or printhead is clogged.

  Please follow the steps in this guide:

  • Color or black cartridge isn't printing
  • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• No printing black ink for OfficeJet 6500 a Plus.

  My Officejet 6500 did this once before and everything started to work properly.  Now print all colors except black. I replaced the cartridge HP 920XL but does not always print. Printer indicates that the cartridge is not empty. Checked the troubleshooting but no problem with the cartridge or seats.  Through printer head cleaning. Tried to align the print heads, but failed. Does this mean I need to replace the print head?

  Hi sandraYPO,

  I understand that the black is not printing.

  Thank you for your response.
  I'll be happy to help you with this.

  I knew not what documents you have already tried.

  Here is a document for the printer does not print black ink or color ink or prints blank Pages.

  I have included a document for the 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the screen of the control panel. It will provide you with the instructions to manually remove and clean the print head.

  This URL is a message for soaking the print head that you can try.

  New black cartridge prints partially and light.

  I hope this helps.
  Thanks for posting on the HP Forums. Have a great day!

• Cannot print in color of HP Officejet 6310 all-in-one

  I have a printer all-in-one color HP Officejet 6310, connected to the network. The ink levels are fine - I just bought new ink.

  The printer cannot print in color, my computer Windows laptop, no problem, but will print in black & white Mac.

  Why? Y at - it an option for color printing that I haven't checked? How can I fix?

  go to the icon of the Apple at the top left > system preferences > printers and scanner/print and scan / print and fax.

  remove the printer using the "-" lower-left next to the icon (+)

  After you remove > press the plus (+) icon.  > Click on 'Add a printer or a scanner', if it has given you this opportunity.

  in the new window > click on the name of your printer. Then check the bottom > NAME, LOCATION, PRINT USING (USE).

  Make sure the part "USE" or "PRINTING to AID", it should be the AIRPRINT printer name not.

  Then ADD at the bottom right. > try to print in color now.

• Cannot print just black and white - cannot print all black when a low cartridge

  I had this 6700 Officejet just long enough the warranty has expired. Go figure. I have 2 problems.

  1. from my PC, it will print not just black and white, even if I chose "printing black and white only. I have to go through the whole syetem of dialogue ect ect, which is delayed. It prints perfectly just black and white of my portable Macbok.

  2. it won't let me print a document all in black and white, because I have a low color cartridge. Whey do I have to have color cartridges to print just a black and white document. Very annoying and frustrating. I'm almost ready to use as target.

  Hi fpsolutionsllc,

  Welcome to the Forums of HP Support! I understand your frustration and want to enlighten us and also bring some answers to your questions about the ink on your HP OfficeJet 6700 systems.

  1. you are able to go to your printer properties and change your settings for printing in black and white only, without having to change it whenever you want to print something. See the steps listed below:

  * Go to your devices and printers

  * Right-click on your 6700 and select Print Options

  * Select your desired default and press Ok

  2. you cannot print without all cartridges installed because even if printing black and white printer will still use the ink contained in the cartridges of color for maintenance tasks. It takes little ink from all cartridges in the service of the print head and avoid any clogging. To get a better understanding of take a look here: use of inkjet printers ink.

  I've found this useful information here: a 'ink alert' or "Low on ink" Message appears on the computer or the printer control panel

  Thank you

• I can't get past info printed/copied from my hp officejet 6500, the original info has been removed.

  I printed a document and one copy of another is about 2 weeks. I deleted the info document from my computer yesterday and deleted my Recycle Bin. How can I recover the info I printed and copied documents from my drive hp officejet 6500?

  There is no memory in the Officejet 6500 containing information printed in the past.

  There may be several ways to recover the data:

  • Use an undelete program to recover deleted data.
  • If you have a hard copy use the 6500 scan into editable text.

• Unable to get double printing to work. new HP Officejet 6500 has e-all-in-one.

  Impossible to get double print to work after you have installed the duplexer to my new HP Officejet 6500 has e-all-in-one.  I can't find where I can change to double-sided printing in the soft ware.

  ShlomiL wrote:

  This is false,

  You should contact the dept store as was provided with misleading information.

  Below you find the accessories compatible with the Officejet 6500 a.

  As you can find in the list, the duplex accessory is suitable only for HP Officejet 6500 a more e - AiO - E710n:

  http://support.HP.com/us-en/document/c02492482

  Kind regards

  Shlomi

  Thank you very much

  Ron

• HP Deskjet 1050 J410 cannot print in black and white

  Hey everybody,

  My HP Deskjet 1050 J410 on 64-bit Windows 7 is unable to print in black and white, even after selecting the option to do so. There is no error message, and the diagnostic tool on the HP site can not solve this problem too.

  Your help is appreciated.

  Hello world

  Follow the steps described in the following document below.

  Troubleshooting print quality problems

• Cannot print in black C6180

  My C6180 printer all-in-one just stopped printing in black. I changed the cartridge of the printer 3 times and it made no difference? It prints in color but not black. I cleaned the cartridges and that did not help. I noticed on some other forums that other people have the same problem without finding a resolution.  Anyone got any suggestions?

  Well, I might have some hope. Actually, we have found a solution to this problem and our printer now works as usual. I'll try to explain what we were doing, so I hope it helps someone else. I must say that I was chatting online with a HP technician at least an hour and it never recommended this solution, and we found it on their help page. Maybe he did know about this!

  First, you will need to access the Toolbox of printer on your computer. Go to start-programs-HP-HP Solution Center.

  Select settings

  In the drop-down list, select the printer settings

  Select printer Toolbox

  In respect of peripheral Services, select the option for clean print heads

  It's a clean deeper than what is being done to the printer itself. We ran this about 5 times, and at the end of this it was printing black again. It was a few months ago and we have not had a problem since.

  I hope it helps someone else. HP did not of course help us!

• Cannot print in black color

  I reinstalled Xp microphone with office 2003 and now I can't print in black that I need to highlight every thing and print in a different color. Before you reinstall, everything was fine.

  Concerning

  Sean

  Hi Sean,.

  1. this happens with all programs or only with a specific program?

  2. What is the brand and model of the printer?

  As you reinstalled Windows XP, you can consult the site of the printer manufacturer and try to install the latest version of the printer drivers and check if it helps:

  For more information, see the articles:

  Printed colors may not match the colors on the screen

  How to manage devices in Windows XP

  You may also refer to article and check if it helps:

  Resources for the resolution of the printer in Windows XP problems

• Cannot print in black

  I have a HP ENVY 5532 than a few weeks. I have the Windows 8 operating system. All of a sudden today, it will not print in black even after that I loaded a new black ink cartridge. I did all the checks on the diagnostics and get the printed test sheet, and when he asks me to scan, it will not scan and it puts an error message on the screen. I removed the black and it will print in color ok.

  It seems that I found my own answer. You need to go through the process several times cleaning cartridge. I did 5 or 6 times and finally he fixed the problem

• Cannot print in black on HP 6500 Wireless Office

  The black cartridge will not print on my HP 6500 Wireless Office.  All other cartridges work.  Any idea on how to solve this problem?

  Thank you

  Hi DCACorporate,

  Try the link below.

  http://support.HP.com/us-en/document/c01643376

• Don't print any black ink - HP OfficeJet 4620 - FIXED!

  When I replaced the black cartridge with a black XL version, it would not print.  I went on this forum and saw that some had problems and were unable to solve.

  I ran printing HP and doctor Scan and after cleaning the heads, EUREKA!  It works now!

  Good luck!

  UPDATE: actually, it didn't work.  Some impressions later the printer started doing the same thing - fading out for nothing.  I ran the doctor print again and it didn't work.  Resumes the cartridge and replace it with another 564 HP cartridge and IT is WORKING now!

• photosmart6525: cannot print in black

  Black prints very light on photosmart6525 - new boought cartridge hp even problem

  Thank you - the videa using alcohol and water worked