Cannot print in color of HP Officejet 6310 all-in-one

I have a printer all-in-one color HP Officejet 6310, connected to the network. The ink levels are fine - I just bought new ink.

The printer cannot print in color, my computer Windows laptop, no problem, but will print in black & white Mac.

Why? Y at - it an option for color printing that I haven't checked? How can I fix?

go to the icon of the Apple at the top left > system preferences > printers and scanner/print and scan / print and fax.

remove the printer using the "-" lower-left next to the icon (+)

After you remove > press the plus (+) icon.  > Click on 'Add a printer or a scanner', if it has given you this opportunity.

in the new window > click on the name of your printer. Then check the bottom > NAME, LOCATION, PRINT USING (USE).

Make sure the part "USE" or "PRINTING to AID", it should be the AIRPRINT printer name not.

Then ADD at the bottom right. > try to print in color now.

Tags: HP Printers

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