OfficeJet Pro 6835: Cannot print in black

Similar Questions

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• 8600 officejet pro to only print in black and white only

  How can I configure my 8600 officejet pro to only print in black and white automatically so I don't have to authorize whenever I print?

  Hi Andrewbono,

  You're welcome, I'm glad we were able to fix everything together!

  If you feel that one of my suggestions brought you a solution please feel free to mark it as an acceptable Solution to facilitate advice for others to find.

  Whatever it is, it was a pleasure to work with you and wish you a great week

• HP officejet pro 8600 - cannot print from my macbook pro

  We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?

  I had my Officejet Pro 8600 about six months.  Recently, I had the same problem.  It continues to print from my Windows computers but not the Mac.   Labour goes into the impression that it is place on a wedge.  I tried many fixes, including the removal of the printer and reinstall.  Usually removing and reinstalling it will fix for a while, but now, even that does not work.  In my view, that the permanent solution is to buy another printer.

• OfficeJet Pro 6978: cannot print graphics color with OfficeJet Pro 6978

  I just bought an OfficeJet Pro 6978 and tried to print a document that has a blue logo in it. The logo is a drawing created in Photoshop blue and appears blue in my Word document. In the document, there's also a guy in blue and guy in black.

  Blue guy and the kind of fine print black - but the logo, which is supposed to print prints blue, black. I tried to change the color of the ink in the printer properties, but the only option I have is to enable or disable the gray levels. It is set to off.

  All Word settings are set for this logo to be blue.

  Help! I use this printer in my company and that the document seems really stupid with the logo in black.

  Thank you!

  I thought about it: I had been using a .tiff chart. Changing to a .png and modifying the color in Word seem to do.

• HP Officejet Pro 8610e: cannot print documents I scanned and saved as pdf files

  All of a sudden I cannot print I scanned and saved as pdf files.  I get a message indicating that the printer is "Impossible to convert the PostScript file.  Don't know how to handle, but I have to be able to print the docs I'm scanning and saving in pdf format.  Can someone help me?

  Thank you

  GTR

  Hi @GTR3,

  Welcome to the Forum from HP Support.

  I see that you are unable to print the PDF scanned documents with your HP Officejet Pro 8610 e-all-in-one printer. I would like to help.

  You are able to print any other format PDF on the Mac, or the question is just limited to your scanned PDF files? Whether the soft friendly PDF work with - Adobe Reader or Foxit Reader?

  In the meantime, I recommend you try the following steps:

  • Uninstall your printer - click here for instructions.
  • Fix permissions of the disc on your Mac - click here for instructions.
  • Once you have finished running the utility above, restart your computer.
  • Finally, click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• HP officejet pro 6830: cannot print in color from my mac (iphoto) to my HP officejet 6830

  my mac does not seem with the option when I select print

  Hello @themaruffs,

  Welcome to the Forums of HP Support!

  I understand that you are not able to print in color from your computer Mac OS X 10.6 to your HP Officejet Pro 6830 e-all-in-one printer. Unfortunately, due to the age of your computer Mac your new HP Officejet printer is supported only on the Mac OS X 10.7, 10.8 of Mac OS X, Mac OS X 10.9 and the latest systems of Mac OS X 10.10 operating. Actually there is no HP full feature software downloadable and the driver for this model of printer for the Mac OS X 10.6 Operating System. Therefore, you must use a generic driver to Apple for a printing capability. This generic driver must be the reason why you did not print color options.

  To prove that your hardware is working properly please can I print you a standalone print quality Diagnostic Report:

  1 load plain white paper on the tray.

  2. on the printer Panel, drag the screen to scroll to installationand then tap the Setup icon (). Displays the Setup menu

  3. slide the screen to scroll to reports, and then touch reports.

  4. press on the report on print quality. The printer prints the report.

  

  If this report print with colors: Problem of compatibility on your computer Mac OS X 10.6 is the pilot of your printing problem. Unfortunately, the only option would be to install and use your printer on a supported operating system

  If this report is printed in black and white only: You encounter a hardware problem. Please click here to solve print quality problems.

  Please reply to this message with the result of your print quality diagnostic report. I look forward to hear from you!

• OfficeJet Pro K8600: Officejet Pro k8600 - cannot print

  Without warning, my printer does not print. It captures no paper. Error Msgs alternate between paper jam and load paper. I checked carefully for a paper jam and to blow off the dust, compressed air system. I tried online support - no help. Could not find a phone number to call and does not repair in my area centers. Any suggestions?

  Hello @Grammy72,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of paper when you try to print from your computer Windows 8.1 for your HP Officejet Pro K8600 printer. Please include in your message that you have already done all the troubleshooting steps that are available on our Web site.

  At this point, please can I you look at the two support documents. Be sure just to what action has been forgotten.

  • "Out of paper" Message
  • Message "paper jam".

  If all the steps have been completed without result, I would recommend reaching out to the Technical Support queue by phone to explore the additional hardware options.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  I wish you good luck going forward with this!

• HP Officejet Pro 8500 A910: Print in black ink only

  I'm running out of color ink, but printer will not let me just print in black. I can't afford to replace the colors, but the black cartridge is full.  I can't write much more, so I use it to print my letters to my 84 year old mother.  She can't read my writing, so it's really causing me harm.  Help, please!  I set it up to print just in black, but it still does not print until the colors are replaced.

  The Officejet 8500 has separated from the inks and printheads, with "plumbing" to connect.  Printing without one of the present inks ingests between air in the pipes and may damage the print head.

  You need to replace the depleted cartridges.

• HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

  I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

  Hey @Huskers1,

  Welcome to the HP's Support Forum!

  I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Get a little water and a lint cloth.
  2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
  3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
  4. Again open the left side of the printer, as you opened a book.
  5. With your damp cloth, wipe the rollers, you will find inside this section.
  6. Close the upper sections of the printer and open the flat section.
  7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
  8. Clean the glass on the left side of the printer.

  Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8610: Envelopes print in black all the

  This was bought in December and every time I try to print envelopes, they are entirely covered in black ink.  Removed and reinstalled the printer, it did not help... Everything else works fine.

  Contacted technical support, had again to remove the printer because it was in conflict with the MAC OS which agent knew a driver problem.  New updated installed driver and the problem is GONE... Appreciated your effort and the phone number.

• Printers HP Officejet Pro 8600: cannot print the PDF for HP Officejet Pro 8600 Premium

  I can't print pdf files. I can print Word and Excel documents. The printer worked fine on my old computer, it's a new laptop from Dell. I installed the wireless printer and had this problem. I then uninstalled all the hp print files and reinstalled like a printer cable and still it won't print pdf even if it will print documents of type word. Thank you for your help.

  Hey @scienceisfun,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that you have some problems with PDFs of your 10 Windows PC printing to your Officejet 8600 Premium e-all-in-one printer. I can help you with that, but as the printer prints other programs on the same computer, this means that the problem is related to your PDF software. I suggest you uninstall your PDF Viewer and install again. If you are not able to print PDF files after reinstalling the software, then the next step would be to contact the company that wrote the software PDF to decide the issue.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 6835: button "print"

  When I try to print a doctument of my google chrome, I have two options... Save and cancel... I don't have a "print" key.  I run the hp doctor and restarted the computer and it is still not provide me with a "print" key.    However, when I use IE it let me print from my office.  Unfortunately, I don't use IE more... How can I get a button to print to print my paper...

  either way, I just bought this impression and is the 3rd in 3 years.  My next printer will not be a HP, if we cannot solve this problem.  Thank you for your attention to the question...

  concerning

  Phyllis Ostrowe

  Hello
  Google chrome opens the print dialog box, and then press the button change.
  Select your printer from the list instead of the default save as PDF option and try to print again.

  Shlomi

• OfficeJet Pro L7555: Cannot print from a web site, print Word document

  Has been able to print from the internet.   Update driver on the HP support site.   More am able to print from web site.   To print the document Word, MS Works, free Office very well.   My operating system is Windows 7 32-bit home, browser is Firefox.   The system is wired nine two weeks old Asus desktop computer.   The computer initially recgonized the printer and would print from the internet, but not after the updated driver.   When the print window opens, it is immediately covered by another window that says "a printing error has occurred" and it takes me to the screen of Win 7 document library.   The model number as the best I can say is CB821A.

  MusicMan, I thank you for your prompt attention to my problem.  I ran the HP print and scan doctor.  The program stopped in the process and told me my software was outdated, but when I tried to install it, the program canceled and so he told me that he was unable to install the software update I jumped the upgrade and continued with the scan doctor who told me there was nothing wrong with the printer.  I tried to print from the internet but no go. Then I opened Internet Explorer and has been able to print from the internet, but the text was not very dark.  It seems that you are correct and the problem is in Firefox.  OK, what to do next?  I guess that there is a setting in Firefox I can change.  Looked in the options, but do not see anything that looked like, it was the.

  BJ7

• HP Officejet Pro 8610: Cannot print from the HP ePrint app on the Internet

  Hello

  I try to print using the HP eprint on my Android mobile application. I am able to print using the WiFi on my phone but when on the go, the app will not find the printer. The eprint service works correctly since I can print when sending an email to my address of email eprint even when I travel but the application won't work when the printer of the Internet access. The printer is connected to a cable modem, wireless. Is there a way to print through the Internet using the HP ePrint app?

  Thanks in advance

  Well after I asked a few friends with iPhones and Android devices to print over the Internet using the application, I noticed that everyone could.

  So, initially, I reset the printer to the factory setting and reconfigured it. It has resolved all the issues I've had both with built in the application to manage as well as my phone. Now I can normally use the HP ePrint app on the internet and printing.

  As a side note, I downloaded an update of the firmware to the printer and most probably caused problems, but, as says the resolved all factory reset.

  See you soon