Cannot save the settings of the printer

I am trying to record my printer in portrait and black-and-white format preferences, but it will not retain the changes.  I am running Windows 7 on a business network.  Previously, he would have printer in this format automatically and no longer will be.  Most of my printer is done on the system of Elm for while and I can change the initial page, but each subsequent page returns to the colorful landscape.

Hi Tim,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

Your computer is connected to a domain network?

Thank you for details on the issue.

This problem may occur because of settings or damaged printer driver.

I suggest you use the steps in this article and the Coachman.
Reference:
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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