HP envy 4500: PC cannot find the printer

I ran the installation disk and printer tells me that I am connected. Wireless light is stable. PC cannot find the printer.


I'm glad to hear that your problem is solved and everything works fine now.

Good day!

Tags: HP Printers

Similar Questions

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    I'm unable to print using a wireless connection.

    the printer is p1102w.

    operating system is MAC OS 10.10 Yosemite

    Whenever I try to print something I get "printer is not connected / cannot find the printer" message.

    I tried the solutions on your support site, but nothing helped.

    For sure, printer is connected to the same network as the computer. I see it on the print configuration page and I can connect to its IP address via a web browser (but I can't use web services).

    All software and drivers are up to date. Update Apple is nothing new to me. Niether have your site.

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    No web proxy is related to my network.

    To make this work, I have to remove the printer from my system, reinstall it using the USB cable, and then add it again via wi - fi.

    But some time the problem reappears.

    It's really frustrating. Help, please.

    Hi @xopot ,

    I see that you have problems printing via wireless network. I would like to help you today.

    Since you can access the printer embedded Web server, the printer would have a valid IP address. Most likely, it has something to do with the software that the printer uses.

    Fix permissions of the drive on the Mac:

    Close all applications.

    In the Apple menu, click OK, click Applications, and then click utilities.

    Double-click disk utility.

    Highlight your hard drive / partition on the left.

    Click on check and then repair disk permissions.

    Restart the computer...

    Reset the printing system:

    Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

    Click on the Apple icon and then click on System Preferences.

    Click on Printers & Scanners.

    Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

    Click OK to confirm the reset.

    Type the name and the correct password.

    Click OK to reset the printing system.

    Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

    Configure a static IP address for the printer.

    The printer is not found during Installation wireless.

    Do not take into account the title. Select the Solution 4: assign your printer a static IP address.

    If you need help, let me know.

    Have a great day!
    Thank you.

  • Cannot find the printer HP Deskjet 3055 has wireless

    Hi bought this printer and went through the set up disc. The printer is connected and has the right signal to our home network and the laptop also connects wirelessley to the internet just fine. The laptop cannot find the printer - I tried all the suggestions and put the IP address for internet search and it will not. I can't understand. Also tried to install on the MAC laptop and still only goes up to now and then are unable to communicate with each other. Please can I have some advice.

    Oh, wait a minute--I just got it working by stopping laptop, printer and disconnect the wireless router and all start back them up again. Then to try to make it work on the MAC laptop - what this space! Thanks for the help.

  • Cocomputer cannot find the printer and I do not have a disk for it

    Original title: printer SUPPORT

    my computer cannot find the printer and I do not have a disk for it

    Then, download and install the appropriate drivers on the printer manufacturer's support web site.

  • I use Windows 7 on a computer to which a printer is connected directly by a USB cable. I am able to print, but cannot find the printer when I run control/devices and printers Control Panel

    I use Windows 7 on a computer to which a printer is connected directly by a USB cable.  I am able to print, but cannot find the printer when I run control/devices and printers Control Panel. In fact, no devices appear at all.

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    Thank you.

    See http://www.winhelponline.com/blog/fix-devices-and-printers-completely-empty-windows-7/

    If this does not help, there is a very long thread here, which may include other suggestions--> http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/devices-and-printers-dialog-box-empty/353707a4-bcb0-4334-98bc-aab84747fecd?page=1

  • Cannot find the printer

    Product) 1 name and number: photosmart Hp 5510, (2) installs operating system: Windows 7 64-bit, (3) error message: cannot find the printer {after you click on the option called NETWORK in the connection Option}.

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  • Cannot find the printer on the wireless network

    My new 6500 a 710n-z printer copier copies very well.  Also, it detects the wireless network and is given an address  I have reset the router several times using the WPS button.  But after I installed the software on my netbook ACER Windows XP, the computer cannot find the printer.  I spent three days trying to get the $% # ^ & * to work.  I see in some documents to get a 169.254. IP address, so I'm probably not connected?  But what to do?

    Well Yes, a 169.254 IP address... is auto-assignée when he can't get one from the router.  The WPS button does not reset the router.

    Do this on the printer: Setup > network > Wireless Setup Wizard. Follow the instructions.

  • HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

    I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

    Any thoughts on how I can get the laptop to see the printer?


    Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.


    1. do you have the HP Envy 4500 connected to your computer via the usb cable

    2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

    * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

    2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

    2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

    3. you should check if you have administrative rights on the computer.

    I hope that the solution I provided will work for you.

    Let me know if the steps above don't work for you

    Thank you

  • HP Envy 5530: HP ENVY 5530 "cannot find the printer"... impossible to see where I am going wrong!


    We just put a HP Envy 5530, set up was fine, I tried installing but get the message "cannot find printer" over and over again.

    I tried to download printing HP and Scan doctor but also, it does not find the printer.

    I ran two reports of diagnoses on the printer, everything looks ok, I have an IP address with an IP address that suggest that it has connected wirelessely, the network report said no problems were discovered.

    I tried disabling my firewall, all made once again, still nothing.

    I put the IP address in the address bar, but it does not open!

    I don't seem to have a printer/USB cable witht the printer so I can't tey wireless - I one of them, it was a new purchase?

    I don't really have an idea what to do next, it seems I have a printer connected to the network, your laptop to talk to the network but nothing to talk with each other. I also tried to find the printer with my IPad, but he also could not find a printer.

    Any ideas, im really frustrated

    Thanks in advance


    They are on the same Beach, they should be. Now please reset it and try again

    1 reset the printer

    b press settings (wrench),

    (b) press tools then use the arrorw down to access page 2/3,

    (c) touch Restore Factory Defaults - wait a few minutes

    2 reinstall the printer

    (a) you can use the CD, but it will download the file and may take ages to download. Please download the software and the following drivers


    (b) turn on the printer,

    (c) right click on the downloaded file and select run as administrator.

    d select Wireless and then follow the instructions on the screen.

    Kind regards.

  • printer Brother MFC-J6910DW loaded onto PC Dell 9300, shared on the network, running windows 7 on Toshiba Satellite laptop, it cannot find the printer cannot print. ,

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    Thanks for posting your query in the Microsoft community!

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    (2) you receive an error message/code?
    (3) what is a wired or a wireless printer?

    I can't print from my computer over the network. (For Windows®)
    Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.
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    Eddy Myers

    Just an update.

    I deleted all temporary files and then my acrobat printer is no problem - I don't know why it happened!

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    OK, so they are both on the network of comments.  Comments network does not allow for communication between devices.

    Open Airport utility, select your airport and click installation manual.  Access to the Internet zone, then DHCP.  What are the two structures IP DHCP for your two airport networks (invited and regular).

    For example, mine is 10.0.1.X for the ordinary and 17.16.42.X for my network of comments.

  • Satellite A210-171 cannot find the printer wireless

    I have very recently the satellite A210-171 and I am trying to connect a Lexmark x 4580 wireless printer. I installed the disc from the printer and everything is fine but when I come to print wireless computer can't find the printer.

    I have to do something for the computer other than the installation of the disk of the printer.

    Any help would be good.

    Is your wireless network setup correctly? I mean is your wireless laptop printer and your router configured properly and that you have a connection to the internet router trough wireless?

    Please give a better description that you have, if you have a wireless network with a router etc... and how is your configuration if your network is configured with dynamic IP addresses etc...

    Moreover, a little site here´s how to set up a wireless network:


    See you soon

  • Network cannot find the printer

    I have a laptop under Windows XP/Pro/SP3 and access the internet via a wireless (Linksys WRT54G Router). I connected a printer multifunction all-in-one of HP6310 to the router, using an ethernet cable and then installed HP6310 software on the laptop. Using the window "Add a printer Assistant", I selected "Network printer" and then receive three options: (1) travel - it is not the printer (2) connect to this printer - name: _ example:\\Server\printer - I probablydidn can't create the correct path and it did not find the printer. (3) to connect to a printer on the internet or on a home network or desktop. I do not think that this optio applies, but tried and could not find the printer.

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    Can you offer any suggestions?

    I have exactly the same problem. I can't see HP 7555 or 2605dn printer on my network with Windows XP pro. If I use Network Magic two printers appear. Both have the same door as my computer. Both work fine with other computers, wired and wireless, on the same network. I have a Linksys WRT54GS. I tried to delete all the HP software and reloading and nothing seems to work.

  • OfficeJet 6700 cannot find the printer on the wireless network

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    Using the printer on my computer connection wizard I entered both the IP address and the host name but it is "impossible to find the printer.

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    I am getting very frustrated.  I'm tech-saavy and it should be much easier than this.

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    Hi mbelsey,

    By following the steps below resets the defaults on the printer. Reconnect the printer to the wireless network using the address assigned to the router DHCP. Once you have connected it to try to access the EWS and Ping the printer. Let me know what you find?

    First step: restore the default settings of network on your product


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