Cannot scan with my canon mf4350d

Impossible to scan with my canon mf4350d, I have updated the drivers from Canon, but still can not sweep.  Printing is not a problem.  I contacted Canon, try all their steps, they blame windows 8

This simple fix I found online worked for me:

Start > in the Run dialog box type. Services.msc

Scroll down to Windows Image Acquisition (WIA)

Right click, select Properties

Verify that the startup type is set to automatic

Click the journal tab of

Make sure that Local System account and allow service to interact with desktop is activated. Hit apply.

Click on recovery... Click on the window next to the first failure, scroll to restart the Service. Hit apply.

As a MF Toolbox work and stay working even after a reboot. Only problem is Windows Fax Scan no longer works, but I can't use MF Toolbox.

I hope that helps!

Tags: Windows

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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