Cannot transfer Sony e-reader - too long resource

So far I've never had a problem downloading of books (especially of Waterstones) or transfer them on my Sony PRS-505, but I recently bought a book that looks good in Digital Editions but don't transfer to the player.  The title appears on the drive, but there is only a single page and this shows a page fault.  Under the info point. in Digital Editions, he has a small warning triangle and says "document contains a resource that is too long."  There is a tech note on this on Adobe that has the following:

Solution

It is a known Sony limit ® Reader at this time.


I contacted Waterstones support because I felt that their books are specifically targeted to the Sony reader, they must ensure that this problem arises.  The first response just told me to make sure I had Digital Editions downloaded and when I explained my problem to him once again told me that they were not technically trained for the transfer of Adobe in the eReader and couldn't say more.

I wonder if someone could tell me if there is anything else I can do.  I love my eReader but I can't read a book on my PC.

Thanks in advance,

T

The situation is quite as much as you have described.  Waterstones bought you an ePub file that cannot be displayed on the Sony Reader.  Waterstones (if you have spent their first level tech support) should be quite aware of the problem, but it is not a problem they can fix as what needs to be done by the editor who created the file.

You must negotiate with Waterstones, if you want a refund.

Out of curiosity, what was the title and the Publisher for the file in question?

Tags: Adobe

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    < 12 February 2014 12:52:24 hours EST > < opinion > < Server > < BEA-002613 > < Channel "Default [4]" now listen on 127.0.0.1:8300 for protocols iiop, t3, CLUSTER-STREAM, ldap, snmp, http. >

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    Do you still have this problem after restarting the server?

    See you soon

    John

    http://John-Goodwin.blogspot.com/

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