Canon MX 310 connected but do not print and shows not connected

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  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

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  I see that you are unable to print to your printer HP Officejet 4620. I'd be happy to help you with this. Looks like the driver is damaged.

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  1. If it works much earlier?

  2. did you make any changes before this problem?

  3. What is the exact message you received?

  I suggest to go through these steps and check.

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  Hi Ken,

  Thanks for choosing Microsoft Community Forums.

  According to the description, I understand that the computer is not able to print from a wireless printer.

  Let me go ahead and help you resolve the issue.

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  1. what happens when you try to print?

  2. you receive an error message?

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