cartridge in the slot on the left is not intended to be used with this printer. Remove and replace

Hello

After using my printer on a regular basis and without any problem, I suddenly had this coming message: "cartridge in the slot on the left is not intended for use in this printer. Remove and replace.

I have a computer that is running Windows 7, 64-bit and the cartridges that I use are all genuine HP cartridges, black and tricolor cartridges are XL.

What surprises me the most, is that the left cartridge is not empty, I without touching it, there was no jam paper, or any other poor behaviour of the printer. It happened just in the middle of printing, the printer just finished a job, and was about to start the second in the queue. Maybe this detail can help or it's just a coincidence...

Thank you for your help

Tonphilou

Hello

Please follow the steps in the document below.

http://support.HP.com/us-en/document/c00042821

Tags: HP Printers

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