CC full membership but only get test versions

Similar Questions

• I have a full membership but only creative cloud trial versions

  I need help...

  I pay already a few months for this subscription and now after the trial is over I can't use one of the creative programs cloud such as photoshop etc.

  
  

  said descritions

  "You have access to the latest (and previous) versions of all creative cloud desktop applications - more the complete collection of companion of mobile applications and services."

  
  

  so, where's my access

  
  

  I hope someone can help out me
  

  Hello

  I see you have a subscription to creative cloud under the same email that you use with the forums, but it has not been activated.

  Please visit:-Activation / deactivation / connect / disconnect FAQ: How can I activate my creative cloud Apps?

  For the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have Adobe CC full membership, but I subscribed last year, can I use the version of 2015 for products so now?

  I have Adobe CC full membership, but I subscribed last year, can I use the version of 2015 for products so now?

  Hi, Ahmed.

  Yes, since you have an active subscription for creative cloud, you will be able to use the 2015 version.

  You can update applications until 2015, without paying anything Extra.

  I hope that answers your query!

• All of a sudden my pictures folders are now all show in Windows Media Player and I can't open each photo in full screen, but only in the video display mode.

  All of a sudden my pictures folders are now all show in Windows Media Player and I can't open each photo in full screen, but only in the video display mode.   When I go to my pictures and choose view as thumbnails, that's fine, but when I click on the individual photo, it shows on the screen no video not in mode full screen and I can't move the photo to the photo without closing the video screen.  How can I get my pictures on Windows Media Player?

  This problem has now been resolved.  I went in my computer > tools > Folder Options > file Type, select the type of file and clicked on advanced then > change and changed back to Windows Picture and Fax Viewer in Windows Media Player.  I had the idea of a response posted on this forum about a different issue, but who pointed me in the right direction.

• I have a full membership, but am still being charged to buy illustrator

  Hi all

  
  I tried and tried to contact adobe customer service regarding this issue, but I can never get through on the cat. I have also searched the forum but can't find not everything related so I apologize if it is mentioned elsewhere.

  I'm on full membership, but I always wonder about buying Illustrator in the desktop application. I initially ran it on a trial, so now I have just the text "trial expired" and the "Buy" button blue next to him in the apps fall down.
  

  I need it as soon as possible for a work so any help would be appreciated.

  See you soon,.

  Lisa

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• buy the full subscription, but still in trial version, tried the solutions proposed online but...

  buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...

  

  It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...

  I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!

  and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...

  I use a Mac Pro with OS. 10.9.5 X... Help!

  This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)

  1. In a Finder window, choose go > go to folder.
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.

  Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app

  Hope this will solve your problem.

  Thank you.

• I start my computer, but only get blue DELL screen. F12 or F2 gets me anywhere, does not. Put system restore disc, but still no luck.

  I start my computer, but only get blue DELL screen.  F12 or F2 gets me anywhere, does not.  Put system restore disc, but still no luck.

  Hello

  It looks like you have a hardware problem

  link below has the dells F12 diagnostics performance, BUT you can't get in this

  http://support.Dell.com/support/eDOCS/systems/WS340/en/UG/DIAGS.htm

  problem with the dell diagnostics the process and the process of recovery dell contact dell

  This is the diagnosis of the valleys and the recovery process not microsofts

  Dell support

  http://support.Dell.com/

  Dell support forums

  http://en.community.Dell.com/support-forums/default.aspx

• I got creative cloud membership but stil saying trail version

  I got creative cloud membership but stil saying trail version

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• anyone else have a problem when updating to the CC 2015?  I can now only get trial versions rather than the full versions of Photoshop and Lightroom

  I wanted to tell everyone...

  Location of the SLCache file:

  (1) right click on the Finder icon and select the 'Go-To filer '.
  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library
  It will open the folder System Library.

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and navigate to the SLCache folder.

• I am trying to download the new version of CC programs on my computer, but somehow get older versions

  I am trying to download the latest version of for example Illustrator (October 2014, including libraries of creative cloud, Lady with sunglasses version) on my computer, but somehow, I still get the old version of (no libraries, version of Lion). Do I did wrong? I have tried a new download of the creative cloud, removed all apps and tried a new Illustrator... still the "old" version

  Jeff, I thought that maybe my keychain on my iMac opportunity (I don't have the password) was the problem, then this afternoon I had a Mac Helpdesker synchonization on my desk to help me get rid of this problem. His advice: try a new user to test on your computer to see what makes the cloud to create Adobe. It was still the 'old' version po Illustrator. His advice: re - install your computer... that's what I did and now I have a brand new OS X Yosemite, trousseau AND the new version of Adobe CC and all programs, I want to use. Good thing is that I have 2 weeks of Christmas vacation (I'm a Professor of design)...

• Notifications of Smartphones blackBerry is set to vibrate and tone, but only get vibrate

  I'm not very good and to know some things on my phone, so I asked my daughter to change my opinion that it would have a different tone.  Well before his tinkering with it, I could hear a tone, now only vibrate. I check the 'secret' and it is not on, but the funny thing is, I can't even hear the tones when I try to change it.  Like when you click on the tone and a list will appear and when you put highlighted that tone, it will give you a reading of the sample.  I hear even more.  I need emergency aid, because I'm on duty this week and I'm afraid I'll miss a call because I can't hear the tone.  Help, please!

  Remove the battery while your phone is on, then replace it.  Then, check again that the mute button has not been pressed accidentally.

  Let us know if that does the trick.

• Hi, I'm trying to enable my ipod touch to access the internet via an adhoc network on my computer microsoft vista but only get local only = for example no internet. Any suggestions?

  The ad hoc network is set up and seems to work with reception on the computer and the ipod. I tried it with ICS enabled on the side ad-hoc wireless and lan internet side with no luck. The TCP/IP protocol seem fine. The onlything that appears bad is that in the network and sharing window, network adhoc Committee has 'local only' in the access panel.

  Also all the sharing and discovery options are turned on as well.

  Any suggestions why internet is not going through?  Any help would be greatly appreciated.

  T dog

  Somehow I don't think that its going to work with mobile broadband

• bought the creative cloud, but only come test package!

  Hey!

  I bought the package creative cloud about a month ago and only trial came to the top. I did´t think much, Ant thought that when the trial was on everything went to normal.  Now the trial more, and I can't use any of the programs. b NEI I paid for the package and an account of this statement. Don t know what to do, and really Don t want to pay twice for the package.

  Please follow the errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions

• Downloaded Lightroom CC but only get a quick flash of the splash screen and then nothing, Lightroom 5 still works.

  I can't Lightroom CC to work, the iMac 32 GB of ram.

  CC applications close immediately after the launch

• Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.

  Hi Bruno.

  Please check the link and try:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let me know if this helped!

  See you soon!

  Chirag