Cd/DVD drive does not read DVDs on Windows 7

I have a HP Pavilion dv4 notebook with a DVDRAM GT20L ATA provided device with my computer and since I got it sometimes refuses to read my regular DVDs and dvd movies game disc sometimes. all the drivers are up to date and the problem seems to come and go. any help would be welcome. Thank you

Hello

Do you have any software installed on your computer for CD burning?

Follow the steps in the article to resolve the problem.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Aziz Nadeem - Microsoft Support

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Tags: Windows

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