CD/dvd drive not in Device Manager!
tried all the fix it solutions and the problem is still there, here are the results
CD/DVD, reading and writing | Publisher details |
Problems found |
---|
CD/DVD drive is not detected
The disk is missing or disconnected |
Rescan devices
|
Successful
|
|
Problems found | Details of detection |
|
|||||
The disk is missing or disconnected
|
|||||
|
Details of detection |
|
Collection information | |
Computer name: | HALOINDUSTRIES |
---|---|
Version of Windows: |
6.0
|
Architecture: |
x 86
|
Time: |
05/09/2010 23:08:36
|
Publisher details |
|
CD/DVD, reading and writing | |
This diagnosis identifies and solves common problems that can prevent you from reading and writing of CD/DVD | |
Package version: |
2.0
|
---|---|
Publisher: |
Microsoft Corporation
|
.. .i reinstalled the operating system and the drive of dvd/cd rom works for the installation of the operating system, but once it has fully installed the cd/dvd rom drive isn't even appear in Device Manager and it wont even open after the OS is completely booted!
I also tried the regedit solution, but I have no upper or lower filters...
I use a hp dv6815nr! Help, please!
Very respectfully,.
GK07
I thought I had posted the solution. The upper and lower filters need to be refreshed. Here is a solution I found on the Adobe forums. http://kb2.Adobe.com/CPS/402/kb402306.html
Refresh the CD and DVD drivers list in the Windows registry.
Warning: The registry contains information on the system that are critical to your computer and applications. Before editing the registry, be sure to make a backup of it. Adobe does not provide support for problems that result from incorrectly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information on the Windows Registry Editor, see the Windows documentation or contact Microsoft Technical Support.
To refresh the CD and DVD drivers list in the Windows registry:
Important: After you refresh the list of drivers in the Windows registry, you may need to reinstall any other CD or DVD on your computer to write applications. If you restart Windows after this procedure and other burning CD or DVD applications do not recognize the CD or DVD drive, and then reinstall those applications.
- Uninstall your Adobe application.
- Open the Registry Editor:
- On Windows 2000 and XP: click Start > run. Type regedit in the box text open, and then click OK.
- On Windows Vista: Click Start. Type regedit in the search text box, and then press ENTER.
- In the left pane of the registry editor, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class and select the {4D36E965-E325-11CE-BFC1-08002BE10318} key, which appears as a folder.
- Select file > export (Windows XP and Vista) or registry > export a file from the registry (Windows 2000).
- In the export registry file dialog box, select the branch selected under export range, name the file (for example, CDDVDkey.reg) and click Save to save the file to the desktop.
- In the Panel to the right of the registry editor, select the LowerFilters line, and then choose the editing command > delete. Click Yes in the dialog box confirm deleting key.
- Select the UpperFilters line, and then choose the editing command > delete. Click Yes in the dialog box confirm deleting key.
- Close the registry editor.
- Open the Device Manager:
- On Windows 2000 and XP: click Start > Control Panel. Double-click the system icon, click the Hardware tab, and then click Device Manager.
- On Windows Vista: Click Start > Control Panel, double-click System, and then click Device Manager in the task pane.
- Click on the symbol more then to CD-ROM/DVD-ROM drives.
- For each listed DVD-ROM or CD-ROM drive, select the icon then choose Action > uninstall.
- Restart Windows.
- Windows will automatically detect and reinstall your CD-ROM or DVD - ROM drives. You can check that the drives are installed in the device (see step 9) Manager. If the drives are not present, open Device Manager and choose Actions > Scan for hardware changes.
- Reinstall your Adobe application.
- Restart Windows.
Important: If this solution doesn't solve the problem with the application you reinstalled, then you must restore the CD and DVD drivers list in the Windows registry.
To restore the exported CD and DVD drivers list:
- Double-click the registry key that you exported.
- Close the registry editor.
Restart Windows.
- Proposed as answer byGreg good and Cool Sunday, May 16, 2010 11:38
Tags: Windows
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HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
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You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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Hello
Method 1:
Try the steps suggested in the given below link and check if this is useful.
http://Windows.Microsoft.com/en-us/Windows-Vista/why-doesn
See also:
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Note: In the article below try the manual steps for the removal of the filters and check if that helps.
Method 2:
This problem may also occur if you install a non-Plug-and-Play device driver, but Windows cannot find the device. Here are some things you can try to solve this problem.
If the Troubleshooting Wizard does not resolve the problem, do one of the following:
· If the device was removed, uninstall the driver, connect the device, and then clickScan for the hardware changes to reinstall the driver.
· If the material was not removed, the driver files may be obsolete. In this case, update the driver in Device Manager. In the device properties dialog box, click theDriver tab and then click on update driver to start the theHardware Update Wizard. Follow the instructions to update the driver.
· If the device is a non-Plug-and-Play device, you may need to install a newer version of the driver. To install non-Plug-and-Play devices, use Add Hardware Wizard. Click Start, and then clickRun. In the Open box, type hdwwiz.cpl.
Hope this information is useful.
Amrita M
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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