Channel bonding c3000

Hello

This is regarding the C3000 Netgear wireless modem

I had the slow connectivity for a few days through comcast. I wonder if it has to do with the liaison channel. I checked the wires, did reset, did a reset. When I looked at the settings that I didn't notice that one channel was locked is there a fix to this or this that would be my next step until I go to troubleshooting cable and possibly having to have a comcast tech out.

Thank you for your help.

Here's my current data

ChannelLock statusModulationThe channel IDFrequencyPowerSNRCorrectablesUncorrectables
1LockedQAM2569705000000 Hz-22.9 dBmV26.8 dB9779432524181
2Not lockedUnknown7693000000 HzdBmV 0.00.0 dB00
3Not lockedUnknown10711000000 HzdBmV 0.00.0 dB00
4Not lockedUnknown12723000000 HzdBmV 0.00.0 dB00
5Not lockedUnknown13729000000 HzdBmV 0.00.0 dB00
6Not lockedUnknown14735000000 HzdBmV 0.00.0 dB00
7Not lockedUnknown15741000000 HzdBmV 0.00.0 dB00
8Not lockedUnknown16747000000 HzdBmV 0.00.0 dB00

-22.9 is a problem, I suspect water in a separator or the connector on the outside or a bad House amp. You should call Comcast for a service call.

Tags: Netgear

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