Charged for something I didn't buy
I received a bill for:
Sing! Karaoke by Smule, subscription VIP (automatic renewal)
I didn't buy it, and when I go to the link to cancel my malware checker stops at the opening page. The full email address it comes is: [email protected]
What is a phishing scam? Or if someone has hacked my info?
I don't know where to go / person to contact about this.
many of them appearing on the forums, it seems to be a scam and everything is necessary, it's an email, no need of piracy.
Apple's documentation on the identification of the emails from them or e-mail
You can report scams here Apple.
If it is indeed a legitimate email, you should contact apple using the contact at the bottom of this page.
Cosmo app body charged for a subscription that I did not buy. Help!
Follow the instructions in this article to support: report a problem with an item purchased on the iTunes Store or App Store, Mac App Store and iBooks Store - Apple supported
This link also explain how to manage subscriptions. View, change or cancel your subscription - Apple Support
Original title: billing
I received an email telling me that I was charged for something I've ever had
It might be spam.
(1) the validity of the sender (name, phone number, mailing address, etc.)
(2) check if they understand your credit card or checking account numbers in the Email.
If they then contact your banking company or credit card on the possible actions you can take if you think that it is a fraudulent attempt to get the $$$
J W Stuart: http://www.pagestart.com
I received an invoice in itunes by email for something I've ever bought. The e-mail indicates that buying was by an iphone that is not mine. How the hell I do not charged for this and also to avoid it happening again
I see three possibilities for what happened here:
1. it's a phishing e-mail.
2. someone of another share your Apple ID and does not tell you they have renamed their iPhone or switched to a new.
3. your ID Apple is compromised.
You can sign in to report a problem or use iTunes on a Mac or a PC (see your purchase history in iTunes store on Mac or PC - Apple Support) and see past purchases made from your account. If you see something that shouldn't be there, contact Apple directly. On the Web page report a problem , there is a button next to each purchase made during the last 90 days, allowing you to more, to report a problem.
If you don't see any purchase that would explain fees that you saw on the invoice, the invoice is perhaps wrong. Here are tips from Apple on the phishing emails:
Hey guys. I'm a little new to the community, but I am certainly not new to the lenovo computers. I currently have an Ideapad Y560 out on repairs for the SECOND time for the SAME problem. This is a problem with the computer not charging. The first time I sent it, they he repaired by replacing the "DC in cable", according to them, but then a month later (which is currently online) the same problem. I am furious because it interfered with my studies for the final exam. I was hoping to receive last Thursday, but has received no conformation autour it leave the repair depot. So, I decided to check repairs depot on the site to see that it is on hold because my warranty does not cover parts. Then I called the support line for the third time, and the guy, Romeo, said that the computer has a huge crack near the port ethernet or something like that so that they fix the basis for a $108.50. But this certainly isn't my fault! I babysit after my computer and it never left the office, he sat the past 8 months so far. Never gave up and I even pictures of her before sending in Lenovo. I'm supposed to receive a call from the team of climbing either tomorrow or Tuesday, but what happens if they don't believe me and that I have to pay the sum of $108? Another question is: why is this problem keep repeating? Is their anyway I can get a replacement lenovo because it is a problem of recurrent of theirs?
Please, can anyone help. Would appriciate it a lot!
Hey guys, thanks for all the help. After 18 days of waiting, my computer will be back on Tuesday Detective Conan.
I've never even been on this site before but ive had to come back because what ive been charged £239.99 on my card when I don't have to buy anything. ow id even happen? How can I get a refund?
What Web site?
I suggest that contact the site directly and possibly your credit card company.
I recently received an invoice by e-mail to Apple for an article that I did not order or purchase. So, I think that my apple account has been compromised.
I have now changed my password and completed the form 'Cancel and manage subscriptions' but I have not received an email back from Apple about the cancellation of this order.
Can someone help me find a way to ensure that this purchase not approved is cancelled my account while I am not charged for something that I have not bought?
Also if there are other forms or a person / group I have to contact in particular with regard to my compromised account I you would be very grateful if someone could let me know.
Thank you very much in advance for your help
What 'form' have you completed? It is likely to have been a phishing e-mail trying to get the details of your account and payment and not Apple.
Phishing and similar e-mail: Phishing and other suspicious emails
The phishing emails: identifying fraudulent "phishing" email - Apple Support
ITunes real e-mails: identification of legitimate on the iTunes Store - Apple Support emails
View the purchase history of your account: view the history of your purchases from the iTunes Store - Apple Support
If it is a real e-mail and it shows on the purchase of your account history, and no one else has access to your account or computers/devices, please contact iTunes Support: https://support.apple.com/contact . And change the password of your http://appleid.apple.com account (which is how you already changed it?) - after changing: what to do when you have changed your Apple ID email address or password - Apple support.
If it is a phishing e-mail you send to Apple: [email protected] and then delete him.
Why am I being charged to my account for something when I buy even not anything MSN
Well can't help answers. Ask your bank for more information on
who is responsible for your account.
Rob - SpiritX
I was charged for an application that was not mean to buy how I get my money back?
Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com
Or you can try to contact iTunes Support via: https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html
Today, I discovered that this Apple store charged me $5.98 for something called Viber credit pack! It is shown on my bank account that iTunes charges. The option to request the password is already enabled in my iphone, but it did not my password confirmation before that happened. What should I do?
The best thing and the first thing you need to do is contact Support iTunes.
They will be able to help you with this and he reimburse you if it wasn't a purchase that you have wanted to have.
Here is the link to itunes support!
I would be delighted if someone could help me.
My charger for my toshiba satellite L300D broke recently I bought a 19V 4. 74 a charger and it blow my battery even though I was told it was only a little more powerful and would not effect the laptop!
I have searched a 19v 4. 7A charger but can not find on the internet or anything!
Can someone please help me if I can't find one I'll have to buy a new laptop.
I suppose you might find at the bottom of the old power adapter part number.
The easiest procedure would search internet this partnumber to find an online retailer.
As the last option, you can order the part of Toshiba ASP in your country.
Guys can always provide the laptop parts compatible.
Anyone know where to buy a charger for 10 to an Omni 10 Tablet x 64 window.
I live in Perth Western australia.
Hi there @justlewis,
Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand you are looking for assistance with the purchase of a replacement charger for your Tablet 10 Omni. I'm happy to help you with this.
HP Pro Tablet 610 HP Omni10 Maintenance and Service of Guide, here is a list of the different power adapters and the numbers for different countries and models of Tablet.
Sector 18 W adapter:
To be used on the models of Tablet HP Pro Tablet 610 in Australia 741855-002
For use on all models of tablet in Europe and Korea South 741855-009
To be used on the models of Tablet HP Pro Tablet 610 in India 741855-005
For use on all models of tablet in 741855-008 North America
For use on all models of tablet in the United Kingdom 741855-003
You can try the HP parts store, just make sure that you are in the country / the correct region. You can do so by clicking on the little flag at the top right of the page next to the sign in link. Or you can try to contact support, using the following http://www.hp.com/contacthp and create a case for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Please let me know how it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.
What is the life line and why am I charged $26.99 for something or other on my purchased iCloud account?
There is a life saver app in the App store (p 79) and several vital services on Google. If you are unsure about a receipt, there's an invitation on the bottom to "report a problem". Report your problem.
I have Moto G Google Play edition and I want to buy wall charger for this... please me gave a link for good charger of Motorola
All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to h
All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to have my work in photoshop again like in the demo. Thank you
Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.
Despite the 'cloud' in the name, the apps run locally.
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