I received an email telling me that I was charged for something I've ever had.

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• I received two emails telling me that I had bought something in an application (which I did not), but I think that isn't Apple, even though it says it is. I did not get all of the details, what do I do next?

  Today, I received two emails claiming that I had bought something in an application but I do not have the app it says that I had bought something from. I didn't go the details because I firmly believe that email is a scam, because the email is not legitimate. What should I do next?

  Hi boltjumper, just delete the emails and report it to Apple.

  http://www.Apple.com/legal/more-resources/phishing/

• 11/24 I've cancelled my subscription for PDF Pack when I noticed that I was charged for $97,05.  And, I got notice that your refund is 'treatment '.  It was 10 days ago

  I was charged $97,05.  I immediately called and cancelled my subscription and received an email saying that dealt with my refund.

  I tried to find the status of the refund by performing a search using my RMA - but IMPOSSIBLE to find anything.  Is someone can you please tell me HOW I can talk to someone about this?

  The email said funds are paid to the company within 5 working days.  It's the SUMMER of 10 days.

  Hi goody38,

  I just checked your account; your refund has been processed entirely (looks like the restitution through 12/5). If you don't see it hit your bank this week, please let us know.

  Best,

  Sara

• I was charged for something I did not buy what can that do?

  Cosmo app body charged for a subscription that I did not buy. Help!

  Follow the instructions in this article to support: report a problem with an item purchased on the iTunes Store or App Store, Mac App Store and iBooks Store - Apple supported

  This link also explain how to manage subscriptions. View, change or cancel your subscription - Apple Support

  -AJ

• I received an email telling me that I have to go from xp to windows 7. Is it a scam?

  In fact, it was my 76 year old mother.  She has followed the link in the email and paid $110 to get the download to upgrade its system - is it a scam?

  Yes, it is definitely a scam,

  Microsoft not campus any user to upgrade, as the version of the operating system on the computer is completely users the choice

  I would certainly advise to verify the sender of email, and then ask for an immediate refund, if they fail to do so, file a complaint against them.

  And yet one thing to ensure that credit card information are safe also that this may be an attempt to possible identity theft

• Do not have the chart that I was charged for

  I downloaded a preview of a chart, so I could do that it works and I got it.

  But, once I 'bought', I am responsible and he showed that with the watermark on it.

  How to do what I paid?

  Hi Ellen,.

  Please see Stock troubleshooting: FAQ: how to solve problems with images of Stock?

  Hope that helps!

  Kind regards

  Sheena

• I keep getting emails telling me that if I do not answer with my name, password, Date of birth and the country or territory my Windows Live will be Shut Down

  I keep getting emails telling me that if I do not answer with my name, password, Date of birth and the country or territory my Windows Live will be Shut Down.  The person who sends me emails is also with MSN.  Everyone knows this?  Thanks for your help.

  Thank you for visiting the Microsoft answers community.

  The question you have posted is bound using Windows Live (Messenger) and would be better suited in the Center to help Windows Live Messenger. Please visit this link to find a community that will provide the support you want.

• I got 2 emails telling me that I sent a password reset for my account hotmail, when I did no such thing is a way to know who is trying to get into my email account?

  I got 2 emails telling me that I sent a password reset for my account hotmail, when I did no such thing is a way to know who is trying to get into my email account? My e-mail address is * address email is removed from the privacy *.

  Send replies it thank you

  Not really, no.  It could be an accident too - someone ' one with a user name very similar to yours that's typo in their username, may not know why they are unable to open a session, requested a password reset, thinking they forgot what it.

  -B-
  http://www.officeforlawyers.com
  Author: Guide to counsel for Microsoft Outlook

• I've been doing a series of phone calls telling me that my license key for my Windows is about to expire. Is it a reality or just somone trying to rip me off?

  Last week to 10 days, I received lots of calls from someone called PC Support (which sound as if they come from the India) telling me that they want to access my PC to show me the problems that are reported to them from my ISP about something and real operating system Windows on the license key is about to expire.

  I suspect that it is a new scam to try to sell the product, anti-virus/malware any... but it got me wondering whether or not it is a real-world scenario.

  Can someone me one way or another?

  Thank you.

  RoyReed

  I've been doing a series of phone calls telling me that my license key for my Windows is about to expire. Is it a reality or just somone trying to rip me off?

  Someone is trying to rip you off.

• I was charged for an application that was not mean to buy how I get my money back?

  I was charged for an application that was not mean to buy how I get my money back?

  Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com

  Or you can try to contact iTunes Support via: https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

• Will not download my pictures I was charged for pictures that won't open - I get this message: the file 'AdobeStock_81619923.ai' could not be opened.

  I was charged for pictures that won't open - I get this message: the file 'AdobeStock_81619923.ai' could not be opened. Help, please?

  Hi Joanne,

  I just downloaded the file without problem. Not sure that it is an EPS file? You will need to open it in an application that supports files .ai (Illustrator, Photoshop, etc.). Let us know if you're still having problems.

  Thank you

  Gordon

• RECEIVED AN EMAIL TELLING ME TO CHECK FOR RESPONSES TO SECURITY ISSUES

  I RECEIVED AN EMAIL SAYING THAT IT WAS THE HOTMAIL CHECK TEAM AND I NEEDED TO CHECK MY SECURITY QUESTIONS WITHIN 48 HOURS OR ALL OF MY INFORMATION WOULD BE LOST BECAUSE OF THE EXCESSIVE LIMIT OR SOMETHING LIKE THAT. I JUST WANTED TO KNOW IF THIS IS LEGITIMATE OR NOT?

  THANKS FOR ANY HELP YOU CAN GIVE ME!

  He was attempt of phishing/scam.

  Recognize and report Phishing email scams | Identity theft protection:
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  What is Phishing | Phishing scams | Report Phishing scams:
  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  Phishing scams | Prevent phishing | Microsoft Security FAQ:
  http://www.Microsoft.com/security/online-privacy/Phishing-FAQ.aspx

  Don

• Received an email from myself that I've not sent!

  I received an email in my spam from my own email address - but I did not send the message!

  It happened only once and I have loaded about 3 pieces of a strain of the virus on my computer (Dell Dimension 8300) to clean it out. It was months ago and now reappeared barely (I was monitoring it).

  I have since run the adaware and spybot, AVG on the PC to delete, but I need to know if I should just delete this email address? -What is the email address that has been compromised or my PC? And how avoid that my email hijacked like that? Once that my email has been hacked it right? Should I just create a new one?

  AdAware seemed to get something in my documents and settings (rather than General cookies) and who was kidnapped, but I want to know how it got there because I have all these pieces of virus on anyway?

  PS - no one I know (in my AddressBook) received the same email from me.

  Is it a coincidence that I moved my PC/internet connection on the same day and had bad plug or do any e-mail address that I put to the top of my machine, it will be hijackable? I have to get my PC cleaned by a professional? Or use virus checkers enough?

  PS - I have too many virus checkers on anyway? someone once said that too many is just as bad as anything?

  I know there are a lot of questions here - grateful for any help, thank you

  From_Earth: robotsad:

  
  

• I returned my iPhone5 to factory default and gave it to my granddaughter.  She wants to download games etc but the itunes store guard asking my ID and PW.  How can she save herself?  I received and email to say that PW tried to reset

  I returned my iPhone5 to factory default and gave it to my grand daughter as a Christmas gift.

  • She wants to download games etc but the itunes store guard asking my ID and PW.
  • How can she save herself?
  • I received and Apple to say that someone had tried to reset my password by e-mail.
  • It is probably her mother because she also asked me to tell him my PW and ID.
  • I currently use my PW and ID on my new 1Phone6 and do not want to share this.

  Can you please help.

  Julie Bateman

  She needs to log out of your Apple ID in the store and just connect with hers. Go to settings, iTunes and App Store and tap on the Apple ID, then select Disconnect.

• I received an email from adobe that says update my apps. What I have to pay for it again?

  I wish I could talk to someone from Adobe. The email told to update my applications, but then takes me to a place to buy. If it is a rouse to try to get more money, I will be upset. I thought that the monthly fee was then you can always get the version more up-to-date. !

  Update are free. There is no charge for this.

  You can check with the Support from Adobe and see what is it regarding:

  [Click the button still need help and select the Chat option]

  Contact the customer service